Job summary
We
are seeking a dynamic, driven and focused individual to join our friendly
data quality team.
The
successful candidate will help to support the development of data quality
tools within primary care clinical systems (TPP SystmOne & EMIS), to
continually improve and develop the quality of the electronic patient record.
We
are looking for a methodical, yet flexible approach with excellent
communication and customer service skills, as the ability to work with
general practice staff and clinicians, primary care networks and WY
Integrated Care Board, is as important as system knowledge and expertise.
You
will be a solution finder with experience of general practice clinical
information systems and an understanding of how excellent data quality
underpins quality care and aids boards and commissioners to make informed
data driven decisions.
The
role is hosted in Calderdale but the postholder will be expected to work
across the Calderdale, Kirklees and Wakefield footprint, supporting GP
Practices, WY ICB and PCNs.
Main duties of the job
The
successful candidate will:
Support
the Data Quality Manager to improve data quality, consistency and assurance
in primary care by developing clinical system tools such as clinical
templates and clinical system reports.
Spend
a large proportion of the role working closely with staff and clinicians from
general practice to advise on:
QOF (Quality Outcomes Framework)
queries
QOF patient recalls
Local and national incentive
schemes
Claims queries
Clinical system report queries
Clinical system optimisation
Work
with GP practices and primary care networks to provide support, training and
guidance in summarising electronic medical records and comprehension of
medical terminology. Both of which
indirectly contribute to improving patient care.
Work
closely with WY Integrated Care Board, primary care networks and GP practices
to implement local and national initiatives.
Have
a methodical, yet flexible approach to their work and be able to exercise
responsible judgement. The ability to work as part of a team and the
commitment to provide an efficient and effective service is essential.
Support
consistent coding approaches in line with data requirements that enable
quality improvement and robust evaluation.
Provide
specialist clinical system (TPP Systmone & EMIS) support to general
practice staff, clinicians and commissioners.
About us
NHS
West Yorkshire ICB is responsible for improving population health and reducing
inequalities to meet the diverse health needs of its population and is part of
the West Yorkshire Health and Care Partnership which includes organisations,
local councils, health and care providers and voluntary, community and social
enterprise organisations.
We
are dedicated to fostering an inclusive workplace that values diversity,
viewing it as a key strength aligned with our mission and values. We believe
diverse ideas and backgrounds enhance creativity and improve patient outcomes.
We are committed to creating a supportive workplace where
contributions are valued, wellbeing is prioritised, and colleagues can reach
their full potential. We welcome applications from all areas of the community,
who meet the criteria for the role, regardless of their protected
characteristics.
We operate a Carer friendly working environment, encouraging
Carers to self-identify themselves and offer a working Carer passport.As a Mindful Employer, we are positive and
enabling towards all employees and job applicants with a mental health
condition.As a Disability
Confident Employer, wecommit to shortlisting suitable
applicants who meet the essential criteria for an interview. Please inform us
of any adjustments you may require.
We reserve the right to
close this job advert early if we receive a high volume of applications.
Job description
Job responsibilities
You
will:
Support
the development of NHS West Yorkshire Integrated Care Board (ICB) clinical
information strategies and plans in line with national and local data quality
standards and clinical governance requirements.
Provide
expert support for the development of Primary Care clinical system solutions.
Establish
and maintain good working relationships and clear communications with
colleagues in the ICBs, General Practice staff and other internal or external
organisations.
Support
the Data Quality Manager in developing and implementing clinical information
projects in line with national and local requirements.
Provide
coordination of and participate in relevant internal and external working
groups and provide data quality advice, expertise and support where
requested.
Provide,
receive and communicate highly complex clinical and sensitive information to
multi-disciplinary professional and managerial team members across the ICB,
practices and other providers.
Gain
co-operation and agreement from stakeholders, using effective communication
skills including a degree of negotiation, persuasion, or motivation skills
where appropriate as part of the role.
Develop
and support the use of complex clinical search strategies in TPP SystmOne and
EMIS.
Provide
specialist training, advice and support to team members, ICB colleagues, GP
Practices and PCNs in relation to information and digital projects.
Devise
and provide improvements to current clinical system tools, reporting and
suggesting procedures to enhance clinical decision-making processes.
Undertake
complex and detailed information analysis of specific projects/reports
requiring high levels of concentration.
Contribute
to performance improvement, taking a lead for identified areas where agreed.
Make
judgements on a range of complex issues relating to function, using own
expertise and within responsibility level
Implement
policies and protocols for own area of work and suggest improvement to the
processes.
Be
a lead specialist on a specific project or area, deliver outcomes with a
managed approach, providing timely updates to managers as required.
Lead
and co-ordinate a project team to deliver agreed outcomes and report progress
as necessary.
Produce
timely function specific advanced reports, papers and analysis using
prolonged concentration where required.
Use
and maintain information systems and databases relevant to function or
project.
Provide
day to day supervision of support staff ensuring all policies are adhered to
and agreed objectives are monitored. Demonstrate a development culture
throughout the supervision process.
Maintain
a high standard of professional and personal conduct.
Develop
a culture that promotes equality and values diversity. The post holder must
be aware of and committed to the equality and diversity policies of the
organisation.
Ensure
the principles of openness, transparency and candour are observed and upheld
in all working practices.
Maintain
confidentiality and adhere to the principles of data security and data
protection.
You
will be able to drive and have access to own transport to enable you to visit
practices across the ICB.
Please
see attached for full job description.
Job description
Job responsibilities
You
will:
Support
the development of NHS West Yorkshire Integrated Care Board (ICB) clinical
information strategies and plans in line with national and local data quality
standards and clinical governance requirements.
Provide
expert support for the development of Primary Care clinical system solutions.
Establish
and maintain good working relationships and clear communications with
colleagues in the ICBs, General Practice staff and other internal or external
organisations.
Support
the Data Quality Manager in developing and implementing clinical information
projects in line with national and local requirements.
Provide
coordination of and participate in relevant internal and external working
groups and provide data quality advice, expertise and support where
requested.
Provide,
receive and communicate highly complex clinical and sensitive information to
multi-disciplinary professional and managerial team members across the ICB,
practices and other providers.
Gain
co-operation and agreement from stakeholders, using effective communication
skills including a degree of negotiation, persuasion, or motivation skills
where appropriate as part of the role.
Develop
and support the use of complex clinical search strategies in TPP SystmOne and
EMIS.
Provide
specialist training, advice and support to team members, ICB colleagues, GP
Practices and PCNs in relation to information and digital projects.
Devise
and provide improvements to current clinical system tools, reporting and
suggesting procedures to enhance clinical decision-making processes.
Undertake
complex and detailed information analysis of specific projects/reports
requiring high levels of concentration.
Contribute
to performance improvement, taking a lead for identified areas where agreed.
Make
judgements on a range of complex issues relating to function, using own
expertise and within responsibility level
Implement
policies and protocols for own area of work and suggest improvement to the
processes.
Be
a lead specialist on a specific project or area, deliver outcomes with a
managed approach, providing timely updates to managers as required.
Lead
and co-ordinate a project team to deliver agreed outcomes and report progress
as necessary.
Produce
timely function specific advanced reports, papers and analysis using
prolonged concentration where required.
Use
and maintain information systems and databases relevant to function or
project.
Provide
day to day supervision of support staff ensuring all policies are adhered to
and agreed objectives are monitored. Demonstrate a development culture
throughout the supervision process.
Maintain
a high standard of professional and personal conduct.
Develop
a culture that promotes equality and values diversity. The post holder must
be aware of and committed to the equality and diversity policies of the
organisation.
Ensure
the principles of openness, transparency and candour are observed and upheld
in all working practices.
Maintain
confidentiality and adhere to the principles of data security and data
protection.
You
will be able to drive and have access to own transport to enable you to visit
practices across the ICB.
Please
see attached for full job description.
Person Specification
Skills & behaviours
Essential
- Computer literate with an ability to use the required systems/Microsoft office packages
- Able to analyse and interpret business data
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Able to effectively manage allocated resources and has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
- Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
- Excellent communication skills, verbal and written, with the ability to adjust their communication style and content to suit the audience
- Able to communicate highly complex technical and clinical information
- Has a responsive, solution focused approach to addressing issues and barriers.
Additional Requirements
Essential
- You will be able to drive and have access to own car.
Experience
Essential
- Significant prior experience of working within the function
- Evidence of client facing experience
- Experience of working to and achieving tight deadlines - Experience of supporting changes in working practice
- Experience of developing information system solutions
- Experience of implementing primary care IM&T solutions
- Knowledge and understanding of primary care and primary care systems
Desirable
- Experience of EMIS and/or SystmOne
- Development of complex databases and applications
- Development of structured queries and systems interrogation
Qualifications
Essential
- Post-registration/graduate diploma level or equivalent training and in-depth experience in relevant function, or working towards
Desirable
- IM&T qualification or equivalent specialist knowledge
Person Specification
Skills & behaviours
Essential
- Computer literate with an ability to use the required systems/Microsoft office packages
- Able to analyse and interpret business data
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Able to effectively manage allocated resources and has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
- Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
- Excellent communication skills, verbal and written, with the ability to adjust their communication style and content to suit the audience
- Able to communicate highly complex technical and clinical information
- Has a responsive, solution focused approach to addressing issues and barriers.
Additional Requirements
Essential
- You will be able to drive and have access to own car.
Experience
Essential
- Significant prior experience of working within the function
- Evidence of client facing experience
- Experience of working to and achieving tight deadlines - Experience of supporting changes in working practice
- Experience of developing information system solutions
- Experience of implementing primary care IM&T solutions
- Knowledge and understanding of primary care and primary care systems
Desirable
- Experience of EMIS and/or SystmOne
- Development of complex databases and applications
- Development of structured queries and systems interrogation
Qualifications
Essential
- Post-registration/graduate diploma level or equivalent training and in-depth experience in relevant function, or working towards
Desirable
- IM&T qualification or equivalent specialist knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
