Job summary
We
are looking to recruit a full-time administrator to join the Continuing Care
Administration Team. The role is a 7 days per week service, including all
Bank Holidays it is anticipated that the post holder will work 4/7 days on a
rota system to ensure the service is covered.
If
you are a motivated, enthusiastic and proactive individual who takes pride in
delivering a high quality service we would like to hear from you.
The
post holder will be a key member of the Administration Team, supporting the
delivery of Continuing Care service requirements, ensuring the delivery of
high quality and effective services.
The
post holder will have excellent office administration and organisational
skills with previous experience of working in a busy office environment are
desirable for this position. Advanced data inputting skills and knowledge of
Microsoft office packages is also essential.
The
post holder will be required to have highly-developed interpersonal skills
and a team-based approach to problem-solving as well as enthusiasm.
The
post holder will ideally be flexible, self-motivated and be able to manage
competing priorities, must be competent at managing own workload and be able
to demonstrate proactivity and initiative. Previous NHS experience is
desirable but not essential.
If
you have any questions please call Michelle Stirling on 0113 2217611 or
Leanne McGee on 07342 083318.
Main duties of the job
This
is a post responsible for the day to day administration duties for the All
Age Continuing Care Team. The post holder will provide a comprehensive
administrative and business support to the department.
The
post holder will first point of contact for the department, dealing with
routine and specialist enquiries and queries in a pleasant and helpful
manner. Excellent administration and communication skills are required. The
post holder must have the ability to work unsupervised, on their own
initiative whilst under pressure, always maintaining a professional
empathetic approach.
The
post holder will need to be well organised, able to multitask, prioritise
workload and possess excellent interpersonal skills. To operate within the
teams systems and act as part of a wider administration team.
This
post may include training of other staff members and knowledge transfer.
The
successful candidate will be a consummate team player possessing excellent
written and verbal skills with an eye for detail and demonstrate proficient
keyboard/computer skills.
About us
NHS
West Yorkshire ICB is responsible for improving population health and reducing
inequalities to meet the diverse health needs of its population and is part of
the West Yorkshire Health and Care Partnership which includes organisations,
local councils, health and care providers and voluntary, community and social
enterprise organisations.
We
are dedicated to fostering an inclusive workplace that values diversity,
viewing it as a key strength aligned with our mission and values. We believe
diverse ideas and backgrounds enhance creativity and improve patient outcomes.
We are committed to creating a supportive workplace where
contributions are valued, wellbeing is prioritised, and colleagues can reach
their full potential. We welcome applications from all areas of the community,
who meet the criteria for the role, regardless of their protected
characteristics.
We operate a Carer friendly working environment, encouraging
Carers to self-identify themselves and offer a working Carer passport.As a Mindful Employer, we are positive and
enabling towards all employees and job applicants with a mental health
condition.As a Disability
Confident Employer, wecommit to shortlisting suitable
applicants who meet the essential criteria for an interview. Please inform us
of any adjustments you may require.
We reserve the right to
close this job advert early if we receive a high volume of applications.
Job description
Job responsibilities
This
is a post responsible for the day to day administration duties for the All
Age Continuing Care Team. The post holder will provide a comprehensive
administrative and business support to the department.
The
post holder will first point of contact for the department, dealing with
routine and specialist enquiries and queries in a pleasant and helpful
manner. Excellent administration and communication skills are required. The
post holder must have the ability to work unsupervised, on their own
initiative whilst under pressure, always maintaining a professional
empathetic approach.
The
post holder will need to be well organised, able to multitask, prioritise
workload and possess excellent interpersonal skills. To operate within the
teams systems and act as part of a wider administration team.
This
post may include training of other staff members and knowledge transfer.
The
successful candidate will be a consummate team player possessing excellent
written and verbal skills with an eye for detail and demonstrate proficient
keyboard/computer skills.
Job description
Job responsibilities
This
is a post responsible for the day to day administration duties for the All
Age Continuing Care Team. The post holder will provide a comprehensive
administrative and business support to the department.
The
post holder will first point of contact for the department, dealing with
routine and specialist enquiries and queries in a pleasant and helpful
manner. Excellent administration and communication skills are required. The
post holder must have the ability to work unsupervised, on their own
initiative whilst under pressure, always maintaining a professional
empathetic approach.
The
post holder will need to be well organised, able to multitask, prioritise
workload and possess excellent interpersonal skills. To operate within the
teams systems and act as part of a wider administration team.
This
post may include training of other staff members and knowledge transfer.
The
successful candidate will be a consummate team player possessing excellent
written and verbal skills with an eye for detail and demonstrate proficient
keyboard/computer skills.
Person Specification
Skills & Behaviours
Essential
- Computer literate with an ability to use the required systems/office packages
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Has a planned and organised approach with an ability to prioritise their own workload
- Has good communication skills, verbal and written
- Able to exercise independent judgement where appropriate and problem solve
- Ability to organise and prioritise own workload to meet deadlines
- Has a responsive, solution focused approach to addressing issues and barriers
- Able to work flexibly to meet the needs of the service and ensure a customer focused response.
- Able to work as part of a team
- Is open and honest and acts with integrity
- Has good interpersonal skills
- Committed to continuous learning and improvement
- Being compassionate
- Engages and includes all groups of staff, empowering all voices to be heard
- Is open to change and possible alternatives to doing things differently
Qualifications
Essential
- Educated/ trained to A level/ NVQ 3 or equivalent level qualification or experience
Additional Requirements
Essential
- Able to work flexibly to meet the needs of the service and ensure a customer focussed response.
- Able to travel to work across a number of sites in West Yorkshire.
- Able to undertake the demands of the post with reasonable adjustments if required.
Experience
Essential
- Experience of working in a busy office environment
- Experience of using computer hardware and Microsoft Office packages
- Experience of using telephone systems.
Desirable
- Evidence of client facing experience
Person Specification
Skills & Behaviours
Essential
- Computer literate with an ability to use the required systems/office packages
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Has a planned and organised approach with an ability to prioritise their own workload
- Has good communication skills, verbal and written
- Able to exercise independent judgement where appropriate and problem solve
- Ability to organise and prioritise own workload to meet deadlines
- Has a responsive, solution focused approach to addressing issues and barriers
- Able to work flexibly to meet the needs of the service and ensure a customer focused response.
- Able to work as part of a team
- Is open and honest and acts with integrity
- Has good interpersonal skills
- Committed to continuous learning and improvement
- Being compassionate
- Engages and includes all groups of staff, empowering all voices to be heard
- Is open to change and possible alternatives to doing things differently
Qualifications
Essential
- Educated/ trained to A level/ NVQ 3 or equivalent level qualification or experience
Additional Requirements
Essential
- Able to work flexibly to meet the needs of the service and ensure a customer focussed response.
- Able to travel to work across a number of sites in West Yorkshire.
- Able to undertake the demands of the post with reasonable adjustments if required.
Experience
Essential
- Experience of working in a busy office environment
- Experience of using computer hardware and Microsoft Office packages
- Experience of using telephone systems.
Desirable
- Evidence of client facing experience
