Job summary
Fixed term contract 18 months
An exciting opportunity for a Project Officer, has arisen within the West Yorkshire and Harrogate Integrated Stroke Delivery Network (ISDN), as part of the Long-Term Conditions and Personalisation (LTCP) Function of the West Yorkshire ICB. The successful candidate will support delivery of transformational change and quality improvement within and across local systems, working alongside designated clinical leads along the length of the stroke treatment and care pathway from responding to suspected onset of a stroke, through to diagnosis, treatment and rehabilitation.
Main duties of the job
As a Project Officer, you will support the development and implementation of projects to time, cost, and quality criteria. Responsible for providing administrative and project support, utilising project management processes to ensure successful monitoring and coordination. Working collaboratively with stakeholders across West Yorkshire, you will manage your own workload, acting independently and prioritising work to meet agreed deadlines. This role will focus primarily on supporting the Integrated Stroke Delivery Network (ISDN) to implement national stroke priorities, as outlined in the National Stroke Service Model (NSSM) and the Integrated Community Stroke Service Model (ICSSM). However, you will also contribute to other areas of work within the LTCP function as required. The responsibility for delivery may well fall outside of your remit and, therefore, you will need excellent communication, negotiation, and influencing skills to be able to work effectively with stakeholders from across a wide range of organisations. The proven ability to work at a senior level in a cross-cutting multi-organisational setting to facilitate service-specific and wider organisational change is vital. Demonstrable experience of project management in the design, development and delivery of change management and quality improvement is essential. The successful candidate will have the ability to think, act and respond quickly to changing circumstances.
About us
NHS West Yorkshire Integrated Care Board (ICB) is responsible for improving population health and reducing inequalities to meet the diverse health needs of a population of 2.4 million people and is part of the West Yorkshire Health and Care Partnership which includes local councils, health and care providers and voluntary, community and social enterprise (VCSE) organisations.
We are passionate about creating an inclusive workplace that promotes and values diversity. We encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender, gender identity, disability, race or ethnicity, religion or belief, sexual orientation or caring responsibilities. We are a Disability Confident Employer and actively welcome applications from people with a disability and commit to shortlisting all such suitable applicants who meet the essential criteria for an interview.
Job description
Job responsibilities
The
overarching aim of the ISDN is to improve the quality of stroke care for
better clinical outcomes, patient experience and patient safety. The ISDN
does this by bringing key stakeholders together to facilitate collaboration
with the aim of improving the entire stroke pathway through a
patient-centred, evidence-based approach to the delivery of transformational
change. The WYH ISDN programme plan has been designed to transform and improve
stroke care across West Yorkshire through a full pathway approach combining
prevention, diagnosis, treatment, rehabilitation, and post-stroke care
Job description
Job responsibilities
The
overarching aim of the ISDN is to improve the quality of stroke care for
better clinical outcomes, patient experience and patient safety. The ISDN
does this by bringing key stakeholders together to facilitate collaboration
with the aim of improving the entire stroke pathway through a
patient-centred, evidence-based approach to the delivery of transformational
change. The WYH ISDN programme plan has been designed to transform and improve
stroke care across West Yorkshire through a full pathway approach combining
prevention, diagnosis, treatment, rehabilitation, and post-stroke care
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent, substantial role-related experience.
- Substantial direct experience of working with diverse senior professional and managerial groups across a range of organisations and professional disciplines.
- Proven track record of leading effective change management programmes resulting in positive public health outcomes.
- Performance management, including monitoring of delivery to timescales.
Desirable
- Relevant project management qualification for example PRINCE 2 Practitioner.
Experience
Essential
- Able to demonstrate knowledge and experience of the Improving Population Health agenda.
- Understanding of / quality improvement theory methodology and practice in a range of settings and with different populations.
Skills & behaviours
Essential
- Computer literate with an ability to use the required systems/Microsoft IT office packages.
- Has attention to detail, able to work accurately, identifying errors quickly and easily.
- Has a planned and organised approach with an ability to prioritise their own workload to meet deadlines.
- Has good/excellent communication skills.
- Able to exercise independent judgement where appropriate and problem solve.
- Ability to present complex information including analysis of data and statistics in a concise, accurate and understandable way to a range of audiences.
Desirable
- Able to work flexibly to meet the needs of the service and ensure a customer focused response.
- Able to regulate behaviour even when challenged.
- Enthusiastic about area of work and achieving results
- Has a responsive, solution focused approach to addressing issues and barriers.
- Excellent interpersonal and communications skills and an ability to work across multiple organisations and environments.
- Ability to gain confidence and credibility of a range of professionals.
- Highly developed, negotiating and influencing skills, overcoming barriers to understanding and acceptance, and reaching agreements.
- Passionate about service improvement and the benefits this can deliver to patient care.
- Able to work autonomously, and as part of a team.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent, substantial role-related experience.
- Substantial direct experience of working with diverse senior professional and managerial groups across a range of organisations and professional disciplines.
- Proven track record of leading effective change management programmes resulting in positive public health outcomes.
- Performance management, including monitoring of delivery to timescales.
Desirable
- Relevant project management qualification for example PRINCE 2 Practitioner.
Experience
Essential
- Able to demonstrate knowledge and experience of the Improving Population Health agenda.
- Understanding of / quality improvement theory methodology and practice in a range of settings and with different populations.
Skills & behaviours
Essential
- Computer literate with an ability to use the required systems/Microsoft IT office packages.
- Has attention to detail, able to work accurately, identifying errors quickly and easily.
- Has a planned and organised approach with an ability to prioritise their own workload to meet deadlines.
- Has good/excellent communication skills.
- Able to exercise independent judgement where appropriate and problem solve.
- Ability to present complex information including analysis of data and statistics in a concise, accurate and understandable way to a range of audiences.
Desirable
- Able to work flexibly to meet the needs of the service and ensure a customer focused response.
- Able to regulate behaviour even when challenged.
- Enthusiastic about area of work and achieving results
- Has a responsive, solution focused approach to addressing issues and barriers.
- Excellent interpersonal and communications skills and an ability to work across multiple organisations and environments.
- Ability to gain confidence and credibility of a range of professionals.
- Highly developed, negotiating and influencing skills, overcoming barriers to understanding and acceptance, and reaching agreements.
- Passionate about service improvement and the benefits this can deliver to patient care.
- Able to work autonomously, and as part of a team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
