Job summary
We are looking for a positive and enthusiastic professional with a nursing, social work or an allied health professional qualification who is looking for a new challenge or next step in their career to join the Continuing healthcare (CHC) assessment team as the team manager. This role is currently offered as a secondment from our system partners.
Using your leadership and motivational skills the postholder will manage a busy team of CHC coordinators and clinical support staff. You will provide day to day line management, undertake quality assurance through auditing and supervision.
You will have extensive experience of holding a case load and of managing complex needs within health and social care. You will have experience of managing a budget in relation to designing and arranging safe and effective packages of care. You will promote Personal Health Budgets and personalisation, empowering people with complex health needs to live their best lives.
Our ideal candidate will be able to work autonomously and collaboratively in a multi-agency environment with individuals and their representatives to support the assessment and review process for NHS Continuing Healthcare (CHC) and NHS Funded Nursing Care (FNC). The candidate will have experience of managing a team.
Main duties of the job
This important role is central to the delivery of CHC across Cornwall and Isles of Scilly with a primary objective of ensuring fair access to CHC with better outcomes and better experiences for our patients and ensuring that our statutory responsibilities are met.
You will promote good professional practice in CHC by advising and liaising with other health providers, care providers, individuals and their representatives and Adult Social care colleagues. You will be responsible for managing and coordinating assessments and commissioning care packages.
To be successful you will be able to demonstrate the ability to remain calm, to handle emotive, complicated, and sensitive issues. You will need to show tact and diplomacy, be able to manage a complex and varied workload and be able to negotiate with confidence.
As part of the county wide team you will need to work flexibly to respond to the demands of the service to support the continuing healthcare process. The ability to drive to various locations across Cornwall is essential.
About us
NHS Cornwall and Isles of Scilly Integrated Care Board (ICB) is a statutory NHS organisation responsible for developing a plan for meeting the health needs of our communities, managing the NHS budget, and arranging for the provision of joined up health services which improve the lives of people who live and work in Cornwall and the Isles of Scilly.
By collaborating as an integrated care system (ICS) our health and care organisations can tackle complex challenges, including:
- improving the health of children and young people
- supporting people to stay well and independent
- acting sooner to help those with preventable conditions
- supporting those with long-term conditions or mental health issues
- caring for those with multiple needs as populations age
- getting the best from collective resources so people get care as quickly as possible.
Working with us
We are always keen to hear from people who would like to work with us, and we positively encourage applications from all sections of the community regardless of sex, sexual orientation, racial origin or disability.
You can look forward to excellent benefits including discounts in store and online, optional pension and life assurance, flexible working options, salary sacrifice vehicles and cycles and much more.
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Job description
Job responsibilities
The job description and person specification gives you the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
PLEASE NOTE: To view the full job description and person specification, please view the supporting information.
To be an employee of the NHS you need to successfully complete the following:
- Identity checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Job description
Job responsibilities
The job description and person specification gives you the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
PLEASE NOTE: To view the full job description and person specification, please view the supporting information.
To be an employee of the NHS you need to successfully complete the following:
- Identity checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Person Specification
Person Specification
Essential
- First level registered Nurse registered with NMC or allied health and social care worker qualification
- Previous team management
- Evidence of on-going professional training development
- Extensive clinical background and proven knowledge of general/mental health/learning disability nursing or relevant social care or allied health professional experience
- Experience of commissioning and managing care packages for individuals with health and/or social care needs either individually or as part of a wider MDT
- Substantial experience post registration
- Understanding of the adult safeguarding process and participating effectively when required
- Used to working as an autonomous practitioner
- IT literate (word and excel)
- Ability to communicate and negotiate
- Good time and workload management
- Excellent listening and leadership skills
- Literacy, including use of specialist terminology
- An ability to convey specialist knowledge to staff and patients/families and the general public in ways that they will understand
- The ability to be flexible in work patterns and locations with experience of using time and resources effectively
- Ability to work in a pressured environment with short time frames.
- Ability to prioritise own work as the service demands change
- Ability to demonstrate and handle difficult issues sensitively
- Ability to remain calm when dealing with people who have an emotional and/or financial interest in CHC decisions
- Adaptability
- Tact and diplomacy
Desirable
- Training specific to National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care
- Management training, qualifications
- Specialist knowledge of NHS and Social Services policies, processes and systems and how they fit into Continuing Healthcare and Funded Nursing Care processes
- Specialist knowledge of NHS Continuing Health Care legislation, the National Framework and associated guidelines
- Experience of managing budgets
- Previous experience of working with the general public
- An ability to work across organisational boundaries and engage with the wider multidisciplinary team.
- Excellent interpersonal and communication skills
- Willingness to undertake any additional training
- A criminal record check satisfactory to the organisation. Need for DBS assessed: date
Person Specification
Person Specification
Essential
- First level registered Nurse registered with NMC or allied health and social care worker qualification
- Previous team management
- Evidence of on-going professional training development
- Extensive clinical background and proven knowledge of general/mental health/learning disability nursing or relevant social care or allied health professional experience
- Experience of commissioning and managing care packages for individuals with health and/or social care needs either individually or as part of a wider MDT
- Substantial experience post registration
- Understanding of the adult safeguarding process and participating effectively when required
- Used to working as an autonomous practitioner
- IT literate (word and excel)
- Ability to communicate and negotiate
- Good time and workload management
- Excellent listening and leadership skills
- Literacy, including use of specialist terminology
- An ability to convey specialist knowledge to staff and patients/families and the general public in ways that they will understand
- The ability to be flexible in work patterns and locations with experience of using time and resources effectively
- Ability to work in a pressured environment with short time frames.
- Ability to prioritise own work as the service demands change
- Ability to demonstrate and handle difficult issues sensitively
- Ability to remain calm when dealing with people who have an emotional and/or financial interest in CHC decisions
- Adaptability
- Tact and diplomacy
Desirable
- Training specific to National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care
- Management training, qualifications
- Specialist knowledge of NHS and Social Services policies, processes and systems and how they fit into Continuing Healthcare and Funded Nursing Care processes
- Specialist knowledge of NHS Continuing Health Care legislation, the National Framework and associated guidelines
- Experience of managing budgets
- Previous experience of working with the general public
- An ability to work across organisational boundaries and engage with the wider multidisciplinary team.
- Excellent interpersonal and communication skills
- Willingness to undertake any additional training
- A criminal record check satisfactory to the organisation. Need for DBS assessed: date
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
