Job summary
NHS Cornwall and Isles of Scilly Integrated Care Board (ICB) is a statutory NHS organisation responsible for developing a plan for meeting the health needs of our communities, managing the NHS budget, and arranging for the provision of joined up health services which improve the lives of people who live and work in Cornwall and the Isles of Scilly.
By collaborating as an integrated care system (ICS) our health and care organisations can tackle complex challenges, including:
- improving the health of children and young people
- supporting people to stay well and independent
- acting sooner to help those with preventable conditions
- supporting those with long-term conditions or mental health issues
- caring for those with multiple needs as populations age getting the best from
We are looking for an Information Intelligence and Insights Business Partner for Performance, Reporting, and Planning to join our growing team within the Cornwall and Isles of Scilly Integrated Care Board (ICB). In this role, you will support evidence-based decision-making by leveraging your analytical expertise to understand the needs of the local population, monitor service performance, and improve resource allocation. You will play a pivotal role in ensuring that data-driven insights are embedded into strategic planning, helping to create comprehensive performance dashboards and ensuring robust performance management across the organisation.
Main duties of the job
As the Information Intelligence and Insights Business Partner for performance and reporting, you will lead on developing and maintaining performance dashboards and strategic reporting frameworks. You will manage the implementation of performance management structures that support decision-making and strategic planning within the ICB and ICS. A core responsibility of your role will be to integrate complex datasets to generate insights that inform long-term strategic plans and resource allocation across the health and care system.
In addition to leading detailed analysis to model demand, resource utilisation, and throughput, you will also ensure data quality and governance standards are adhered to. Collaboration will be key as you build strong working relationships with internal and external stakeholders, promoting the use of data to enhance decision-making across the ICB and the wider ICS.
Your role will also include managing a team of analysts, fostering their development, and ensuring that all performance management and reporting initiatives are effectively executed. You will be responsible for mentoring junior team members, guiding their professional growth, and ensuring that the team delivers high-quality outputs in line with organisational objectives.
We are looking for candidates with a deep understanding of data analysis and performance reporting, experience in managing complex datasets, and a proven ability to lead strategic initiatives.
About us
We are committed to creating an inclusive and diverse work environment and are always keen to hear from people who would like to work with us. We welcome applications from everyone regardless of age, disability or long-term health condition, gender identity or expression, race or ethnicity, faith, sex, sexuality or veteran status.
We are looking for people whose personal values and behaviours align with the NHS values outlined in the NHS Constitution and our own values and behaviours.
You can look forward to excellent benefits including discounts schemes, optional pension and life assurance, flexible working, salary sacrifice vehicles and cycles and much more
Job description
Job responsibilities
Please view the attached job description and person specification for more specific information about this post.
For hybrid working we offer the flexibility to work from an office (Bodmin, Truro), and from home, depending on the requirements of the team.
Job description
Job responsibilities
Please view the attached job description and person specification for more specific information about this post.
For hybrid working we offer the flexibility to work from an office (Bodmin, Truro), and from home, depending on the requirements of the team.
Person Specification
Qualifications, training and professional membership
Essential
- oEducated to Degree level in a relevant subject (such as Mathematics, Economics, Statistics, Operational Research, or a related quantitative or analytical discipline such as Health Service Research, Social Research) or equivalent level of qualification or significant equivalent previous proven experience in specialist area.
- oEvidence of specialist knowledge, or significant equivalent demonstrable experience within a public sector informatics or performance management field.
- oExtensive knowledge of the culture and business processes for public sector performance management requirements.
Desirable
- oSpecialist qualification in business Insights, health inequalities or population health management related area.
Knowledge and experience
Essential
- oThorough knowledge of NHS Information Governance, data flows and the Data Access Request Service (DARS) process.
- oExperience and evidence of working with large and complex data sets and ability to quality check and manage imperfect data in a politically sensitive and complex environment.
- oExperience and evidence of working in a public sector performance and/or informatics environment.
- oSubstantial experience of information service, staff and financial management.
- oA clear understanding and appreciation of the processes supporting decision making.
- oExperience of troubleshooting technical and performance problems.
- oExperience of managing and motivating a team/virtual team and reviewing performance of the individuals.
- oExperience of using a rigorous Project Management Methodology (e.g. MSP, Prince2).
Skills and abilities
Essential
- oDemonstrateable evidence of ability to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- oExcellent communication skills and interpersonal skills when dealing with highly complex and sensitive information to a wide range of stakeholders across organisational boundaries.
- oAbility to develop and maintain effective working relationships across multi-functional teams, how to engage stakeholders in defining requirements and implementing solutions.
- oSound judgement and decision making involving highly complex facts or situations.
- oAbility to mentor others in application of appropriate descriptive statistics and standardisation.
- oAbility to make decisions autonomously, when required, on difficult and contentious issues where there may be a number of courses of action, working to tight and often changing timescales
- oExcellent organisations skills. Able to manage complex workloads, multitask in complex and sensitive environments.
- oAbility to interpret overall public sector policy and strategy in order to establish workable goals and standards for performance management in health and care.
Personal qualities, behaviours and aptitudes required to demonstrate the values
Essential
- oDemonstrates a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems
- oAbility to operate in a value-driven style consistent with the values of the public services and specifically with the new organisational values
- oWorks across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
- oWorks well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.
- oConsistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation
- oActively develops themselves and supports others to do the same.
- oA proven track record of delivering outcomes within agreed timescales.
- oDemonstrate a high degree of motivation
- oExcellent persuasive skills and good at problem solving and able to pursue organisational goals with persistence and tenacity.
Person Specification
Qualifications, training and professional membership
Essential
- oEducated to Degree level in a relevant subject (such as Mathematics, Economics, Statistics, Operational Research, or a related quantitative or analytical discipline such as Health Service Research, Social Research) or equivalent level of qualification or significant equivalent previous proven experience in specialist area.
- oEvidence of specialist knowledge, or significant equivalent demonstrable experience within a public sector informatics or performance management field.
- oExtensive knowledge of the culture and business processes for public sector performance management requirements.
Desirable
- oSpecialist qualification in business Insights, health inequalities or population health management related area.
Knowledge and experience
Essential
- oThorough knowledge of NHS Information Governance, data flows and the Data Access Request Service (DARS) process.
- oExperience and evidence of working with large and complex data sets and ability to quality check and manage imperfect data in a politically sensitive and complex environment.
- oExperience and evidence of working in a public sector performance and/or informatics environment.
- oSubstantial experience of information service, staff and financial management.
- oA clear understanding and appreciation of the processes supporting decision making.
- oExperience of troubleshooting technical and performance problems.
- oExperience of managing and motivating a team/virtual team and reviewing performance of the individuals.
- oExperience of using a rigorous Project Management Methodology (e.g. MSP, Prince2).
Skills and abilities
Essential
- oDemonstrateable evidence of ability to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- oExcellent communication skills and interpersonal skills when dealing with highly complex and sensitive information to a wide range of stakeholders across organisational boundaries.
- oAbility to develop and maintain effective working relationships across multi-functional teams, how to engage stakeholders in defining requirements and implementing solutions.
- oSound judgement and decision making involving highly complex facts or situations.
- oAbility to mentor others in application of appropriate descriptive statistics and standardisation.
- oAbility to make decisions autonomously, when required, on difficult and contentious issues where there may be a number of courses of action, working to tight and often changing timescales
- oExcellent organisations skills. Able to manage complex workloads, multitask in complex and sensitive environments.
- oAbility to interpret overall public sector policy and strategy in order to establish workable goals and standards for performance management in health and care.
Personal qualities, behaviours and aptitudes required to demonstrate the values
Essential
- oDemonstrates a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems
- oAbility to operate in a value-driven style consistent with the values of the public services and specifically with the new organisational values
- oWorks across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
- oWorks well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.
- oConsistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation
- oActively develops themselves and supports others to do the same.
- oA proven track record of delivering outcomes within agreed timescales.
- oDemonstrate a high degree of motivation
- oExcellent persuasive skills and good at problem solving and able to pursue organisational goals with persistence and tenacity.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
