Job summary
NHS Cornwall and Isles of Scilly Integrated Care Board (ICB) is a statutory NHS organisation responsible for developing a plan for meeting the health needs of our communities, managing the NHS budget, and arranging for the provision of joined up health services which improve the lives of people who live and work in Cornwall and the Isles of Scilly.
By collaborating as an integrated care system (ICS) our health and care organisations can tackle complex challenges, including:
- improving the health of children and young people
- supporting people to stay well and independent
- acting sooner to help those with preventable conditions
- supporting those with long-term conditions or mental health issues
- caring for those with multiple needs as populations age getting the best from
We're looking for a Business Information Analyst to join our Business Intelligence team. In this role, you'll contribute directly to the mission of improving population health outcomes, tackling inequalities, and enhancing productivity within the NHS Integrated Care System (ICS). As an analyst, you'll use your expertise in data analytics to provide crucial insights that inform decision-making, identify trends, and help the NHS optimise its services. You'll work with a variety of data sets and tools such as SQL and Power BI, collaborating with stakeholders across the health and care system.
Main duties of the job
In this Business Information Analyst role, you'll be responsible for analysing large and complex health and care datasets to generate insights that directly inform decision-making and improve healthcare services. You'll utilise tools such as Power BI and SQL to create dynamic dashboards and reports, supporting key performance tracking and operational analysis. Working closely with various stakeholders, both internal and external, you'll ensure that data is accurately collected, validated, and used effectively across the organisation and system.
In addition to generating reports and visualisations, you'll play a crucial role in monitoring and enhancing data quality, identifying trends, and forecasting future needs within the healthcare system. Your work will help drive improvements in service delivery and support the development of efficient, data-driven strategies.
We are seeking a candidate with strong analytical and problem-solving skills, proficiency in data tools like SQL and Power BI, and the ability to manage large datasets with a keen eye for detail. Excellent communication skills are essential, as you will need to present complex information clearly to both technical and non-technical audiences. The ideal candidate will also be a collaborative team player who can work effectively across departments and handle multiple tasks in a fast-paced environment.
About us
We are committed to creating an inclusive and diverse work environment and are always keen to hear from people who would like to work with us. We welcome applications from everyone regardless of age, disability or long-term health condition, gender identity or expression, race or ethnicity, faith, sex, sexuality or veteran status.
We are looking for people whose personal values and behaviours align with the NHS values outlined in the NHS Constitution and our own values and behaviours.
You can look forward to excellent benefits including discounts schemes, optional pension and life assurance, flexible working, salary sacrifice vehicles and cycles and much more
Job description
Job responsibilities
Please view the attached job description and person specification for more specific information about this post.
For hybrid working we offer the flexibility to work from an office (Bodmin, Truro), and from home, depending on the requirements of the team.
Job description
Job responsibilities
Please view the attached job description and person specification for more specific information about this post.
For hybrid working we offer the flexibility to work from an office (Bodmin, Truro), and from home, depending on the requirements of the team.
Person Specification
Qualifications, training and professional membership
Essential
- Educated to Degree level in a relevant subject (such as Mathematics, Economics, Statistics, Operational Research, or a related quantitative or analytical discipline such as Health Service Research, Social Research) or equivalent level of qualification or significant equivalent previous proven experience in specialist area.
- Evidence of continuing professional development
Desirable
- Project / programme management or equivalent experience
Knowledge and experience
Essential
- Experience and evidence of working with large and complex data sets and ability to quality check and manage imperfect data in a politically sensitive and complex environment.
- Experience in the use of database extraction tools, predominately SQL, to develop complex queries
- Data Management - In depth and thorough specialist knowledge about the benefits that can be obtained from information systems.
- Ability to evaluate patient and public feedback (largely qualitative inputs) to inform and enhance analytic findings
Desirable
- Data Security - An understanding of data security and confidentiality issues. Have a good understanding of the Data Protection Act and patient confidentiality regulations
- Demonstratable knowledge of NHS Information Governance, data flows and the Data Access Request Service (DARS) process.
- NHS Data Knowledge - Knowledge and experience of a broad range of health and NHS data and terminology.
- Experience in project and programme management methodologies such as Prince 2, MSP.
- Experience of using elements of the MS BI stack (SharePoint, SSMS, SSRS Power BI etc.)
Skills and abilities
Essential
- Detailed specialist knowledge of information databases, systems, processes & solutions
- High degree of analytical competency, be able to examine complex data requiring investigation, analysis, interpretation, and comparison to local and national benchmarking data.
- Excellent communication skills and interpersonal skills when dealing with highly complex and sensitive information to a wide range of stakeholders across organisational boundaries.
- Ability to develop and maintain effective working relationships across multi-functional teams, how to engage stakeholders in defining requirements and implementing solutions.
- Sound judgement and decision making involving highly complex facts or situations
- Ability to make recommendations, with evidence to support, on difficult and contentious issues where there may be a number of courses of action, working to tight and often changing timescales
- Excellent organisations skills. Able to manage complex workloads, multitask in complex and sensitive environments.
- Understanding of overall public sector policy and strategy in order to establish workable goals and standards for performance management in health and care.
- Able to keep accurate electronic and manual records at all times, including audit trail
Personal Values
Essential
- Demonstrates alignment with the NHS values, delivery of the NHS Long Term Plan, the NHS People Plan, Nolan principles.
- Able to demonstrate compassion in the workplace with a track record of active challenge to support improvements in equality, diversity, inclusion, and/or social justice.
- Demonstrates the living values of openness and integrity, contributing to cultures where this thrives.
- Committed to continuing professional development, actively developing and supporting a continuous learning culture.
- Demonstrates behaviours that support innovation and transformation.
Person Specification
Qualifications, training and professional membership
Essential
- Educated to Degree level in a relevant subject (such as Mathematics, Economics, Statistics, Operational Research, or a related quantitative or analytical discipline such as Health Service Research, Social Research) or equivalent level of qualification or significant equivalent previous proven experience in specialist area.
- Evidence of continuing professional development
Desirable
- Project / programme management or equivalent experience
Knowledge and experience
Essential
- Experience and evidence of working with large and complex data sets and ability to quality check and manage imperfect data in a politically sensitive and complex environment.
- Experience in the use of database extraction tools, predominately SQL, to develop complex queries
- Data Management - In depth and thorough specialist knowledge about the benefits that can be obtained from information systems.
- Ability to evaluate patient and public feedback (largely qualitative inputs) to inform and enhance analytic findings
Desirable
- Data Security - An understanding of data security and confidentiality issues. Have a good understanding of the Data Protection Act and patient confidentiality regulations
- Demonstratable knowledge of NHS Information Governance, data flows and the Data Access Request Service (DARS) process.
- NHS Data Knowledge - Knowledge and experience of a broad range of health and NHS data and terminology.
- Experience in project and programme management methodologies such as Prince 2, MSP.
- Experience of using elements of the MS BI stack (SharePoint, SSMS, SSRS Power BI etc.)
Skills and abilities
Essential
- Detailed specialist knowledge of information databases, systems, processes & solutions
- High degree of analytical competency, be able to examine complex data requiring investigation, analysis, interpretation, and comparison to local and national benchmarking data.
- Excellent communication skills and interpersonal skills when dealing with highly complex and sensitive information to a wide range of stakeholders across organisational boundaries.
- Ability to develop and maintain effective working relationships across multi-functional teams, how to engage stakeholders in defining requirements and implementing solutions.
- Sound judgement and decision making involving highly complex facts or situations
- Ability to make recommendations, with evidence to support, on difficult and contentious issues where there may be a number of courses of action, working to tight and often changing timescales
- Excellent organisations skills. Able to manage complex workloads, multitask in complex and sensitive environments.
- Understanding of overall public sector policy and strategy in order to establish workable goals and standards for performance management in health and care.
- Able to keep accurate electronic and manual records at all times, including audit trail
Personal Values
Essential
- Demonstrates alignment with the NHS values, delivery of the NHS Long Term Plan, the NHS People Plan, Nolan principles.
- Able to demonstrate compassion in the workplace with a track record of active challenge to support improvements in equality, diversity, inclusion, and/or social justice.
- Demonstrates the living values of openness and integrity, contributing to cultures where this thrives.
- Committed to continuing professional development, actively developing and supporting a continuous learning culture.
- Demonstrates behaviours that support innovation and transformation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
