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NHS Hertfordshire and West Essex Integrated Care Board (468)

Commissioning Case Coordinator

The closing date is 20 July 2025

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Job summary

This is an exciting role within the All Age Continuing Care (AACC) team which is a busy operational team within Hertfordshire & West Essex ICB. The team works closely with local community providers, Hertfordshire Community Trust, Hertfordshire County Council as well as two providers of acute care; East & North Herts NHS Trust and Princess Alexandra Hospital.

Main duties of the job

The main focus of the role will be to deal with commissioning and procurement issues, administration and sourcing of appropriate placements for patients, to maintain accurate records and support all aspects of work within the Adult Continuing Healthcare team.

The post holder will support the Commissioning Manager and Head of Service to ensure that there is sufficient, good quality Nursing Homes and Homecare Providers to meet the needs of people who are assessed as being eligible for CHC.

The ideal candidate will have experience of procuring placements and packages of care (POC) in either a CHC or Social Care environment.

If you have the energy, enthusiasm, values and drive that are required for this post we invite you to apply.

About us

NHS Hertfordshire and West Essex Integrated Care Board (ICB) is the local NHS organisation that plans and oversees how NHS money is spent and makes sure health services work well and are of high quality.

The ICB's role is to join up health and care services, improve health and wellbeing and reduce health inequalities for the 1.5 million people who live in Hertfordshire and West Essex.

It's an exciting time for us and we're looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim.

So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you.

Details

Date posted

07 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum plus 5% HCA

Contract

Permanent

Working pattern

Full-time

Reference number

468-HWE463

Job locations

The Forum

Hemel Hempstead

HP1 1DN


Job description

Job responsibilities

For further information on this role please see the job description and person specification attached.

Job description

Job responsibilities

For further information on this role please see the job description and person specification attached.

Person Specification

Qualifications and Experience

Essential

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience
  • Significant administrative/secretarial experience including initiating and maintaining office systems
  • Demonstrable experience in dealing with the public and dealing with sensitive and confidential information
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint

Desirable

  • Previous knowledge or experience of working in/with Continuing Care

Communication

Essential

  • Clear communicator with excellent writing, data entry and presentation skills
  • Ability to work under pressure in a busy working environment and able to multi-task

Patient Experience

Essential

  • Evidence of providing customer service and public-facing communication

Data and Analysis

Essential

  • Evidence of interaction with finance, data or databases
Person Specification

Qualifications and Experience

Essential

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience
  • Significant administrative/secretarial experience including initiating and maintaining office systems
  • Demonstrable experience in dealing with the public and dealing with sensitive and confidential information
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint

Desirable

  • Previous knowledge or experience of working in/with Continuing Care

Communication

Essential

  • Clear communicator with excellent writing, data entry and presentation skills
  • Ability to work under pressure in a busy working environment and able to multi-task

Patient Experience

Essential

  • Evidence of providing customer service and public-facing communication

Data and Analysis

Essential

  • Evidence of interaction with finance, data or databases

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Hertfordshire and West Essex Integrated Care Board (468)

Address

The Forum

Hemel Hempstead

HP1 1DN


Employer's website

https://hertsandwestessex.icb.nhs.uk (Opens in a new tab)

Employer details

Employer name

NHS Hertfordshire and West Essex Integrated Care Board (468)

Address

The Forum

Hemel Hempstead

HP1 1DN


Employer's website

https://hertsandwestessex.icb.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Commissioning Team Lead

Jo-Anne Howe

jhowe2@nhs.net

01442284130

Details

Date posted

07 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum plus 5% HCA

Contract

Permanent

Working pattern

Full-time

Reference number

468-HWE463

Job locations

The Forum

Hemel Hempstead

HP1 1DN


Supporting documents

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