Job summary
We know many use AI to enhance their applications. While AI brings efficiency, we value authenticity and urge applicants to reflect their true skills and experiences. NHS Dorset evaluates each application fairly, acknowledging AI's benefits and limitation.
This is an
opportunity for an emergency preparedness/resilience professional to join NHS
Dorset in a dynamic varied role leading on Emergency Preparedness Resilience
and Response (EPRR) and supporting the System Coordination Centre (SCC). This
post will work closely alongside the existing EPRR Senior Lead supporting the
Head of Operations and EPRR in ensuring the ICB delivers its responsibilities
as a category 1 responder under the Civil Contingencies Act. The postholder
will support colleagues in the SCC with maintaining system resilience in the
face of operational pressures and/or incidents.
This is an
exciting role, working in a small, effective team, operating 365 days to
maintain the resilience of Dorset's healthcare system, ensuring compliance with
the EPRR Framework and core assurance process.
Main duties of the job
The
postholder will have responsibilities across the breadth of health EPRR and
will be exposed to a wide range of tasks across the different dimensions of
EPRR including; planning, training and exercising, response and recovery.
A key aspect of
this role will be building and maintain strong relationships across the wider
emergency management structures in Dorset. You will engage with the Local
Resilience Forum (LRF) as a representative of NHS Dorset and support the Local
Health Resilience Partnership (LHRP).
Working with the
EPRR team you will deliver training on principles of EPRR to colleagues across
NHS Dorset and support the production and delivery exercises to test the
resilience of the healthcare system working with NHS providers including South
Western Ambulance Service (SWASFT).
Working within the Operations Directorate you will work in a
matrix style responding to the needs of the healthcare system. You will be part
of the Incident Coordination Centre team and required to respond within the
parameters of NHS Dorset when an incident is declared.
You will be required to work on a seven day per week model,
typically covering one weekend per month, subject to the needs of the
organisation. You will be a team player, capable of managing your own workload,
juggling priorities and maintaining robust situational awareness.
Please note the attached Job Description is subject to approval at the
NHS Dorset Job Matching Panel in December.
About us
We are joining up to tackle all the things that affect our health and wellbeing, make real change, and improve things for our communities.
Dorset ICS is made up of:
- NHS Dorset Integrated Care Board
- University Hospitals Dorset Foundation Trust
- Dorset County Hospital Foundation Trust
- Dorset HealthCare University Foundation Trust
- Dorset Council
- Bournemouth, Christchurch, and Poole Council
- 194 town and parish councils
- 18 primary care networks (made up of 73 GP practices)
- Southwestern Ambulance Service Foundation Trust
- Dorset Police
- Dorset & Wiltshire Fire and Rescue Service
- 7,300 voluntary organisations
What we do
The Health and Care Bill puts ICSs on a statutory footing empowering them to better join up health and care services, improve population health, and reduce health inequalities.
ICSs have four core purposes:
- Improve outcomes in population health and healthcare
- Tackle inequalities in outcomes, experience, and access
- Enhance productivity and value for money
- Help the NHS support broader social and economic development
Job description
Job responsibilities
JOB PURPOSE
The post holder will have a dual role of
supporting the System Coordination Centre (SCC) as well as leading on Emergency
Preparedness Resilience and Response (EPRR) for the ICB as part of a team
supporting the Accountable Emergency Officer (AEO), so that the ICB delivers
its ICB Strategy responsibilities as a category 1 responder under the Civil
Contingencies Act (2004). This will include:
-
Provide subject matter expert (SME) advice and
support to internal and external stakeholders during both the planning and
response phases to incidents, including to Directors on-call.
- To
be a central point of information for EPRR queries and information, coordinate
the information cascade from official channels out to ICS providers and key
leads and ensuring our incident leadership group and on-call teams have the
right intelligence for decision making.
- Ensure that the organisation and
any-subcontractors are compliant with the EPRR requirements as set out in the
Civil Contingencies Act 2004, the NHS Act 2006 (as amended) and the NHS
Standard Contract, including the NHS England Emergency Preparedness, Resilience
and Response Framework 2015, and the NHS England Core Standards for EPRR.
- Delivery of robust plans at both an
organisational and system level so that the organisation is properly prepared
and resourced for dealing with an incident.
- Working with the Head of Operations and EPRR
deliver the Dorset ICS Annual EPRR Assurance Process. This includes
self-assessment of NHS Dorsets arrangement and engagement with all Dorset NHS
providers, including SWASFT on behalf of co-commissioners in the
Southwest.
- Be an effective member of the EPRR, SCC and
wider UEC Team and operations directorate and promote matrix working across all
areas of the directorate, with the wider ICB directorates and with other
partners.
- Working on a seven-day rota model (0800-1800) to
act as SCC Lead providing mandated function under the System Coordination
Centre Specification 2023.
POST SPECIFIC, TASKS AND
OBJECTIVES
Emergency Planning, Resilience &
Response
-
Provide specialist leadership and advice to the
system for matters pertaining to EPRR, often adopting an evidence-based
approach.
- Act as a contact for the system for EPRR. Build
the effectiveness of NHS Dorsets response to EPRR and resilience, researching
key information and preparing and presenting appropriate briefings and reports.
- Provide SME on the development and revisions of
integrated emergency plans with a broad range of organisations across the ICS
including ICB emergency plans; building in learning from previous incidents
through the analysis of impact on the local system.
- Co-author and update the ICS Incident Response
Plan and EPRR Framework.
- There will be an expectation to manage and
support individuals whether as a line manager or indirectly as part of the EPRR
workstream.
- Lead and Chair meetings internally in the system
regarding EPRR as required.
- Develop action cards to support the ICB on-call
function and the Local Resilience Forum (LRF).
- Oversee the production of real-time and
high-quality information as required, including ensuring the organisation
provides timely responses pertaining to the EPRR workstream and ensure the
local system uses this information and learns lessons from the findings.
- Information
collation and distribution. Including maintaining an accurate and
contemporaneous account of all incidents.Preparation of briefings,
summaries and reports to include making rapid changes to plans and action
cards.
- Facilitate the ICB on-call process including preparation
of Weekend Briefing pack for the ICS and delivery of F2F weekend briefings for
ICB Director, Manager and Communications on call colleagues.
- Assist the planning and provision of a modular
training programme, as part of the process to ensure that all appropriate staff
in the ICB (including on call) are trained to a suitable level in relevant
aspects of emergency planning.
- Undertake continual programme of training needs analysis
relating to EPRR.
- Support the EPRR assurance processes, ensuring
the local acute and community providers meet pre-set national EPRR core
standards, supporting them to improve standards.
- Take responsibility for maintaining specialist knowledge
of EPRR as this continually develops locally, regionally and
nationally.Through close working with colleagues at NHS Dorset,
continuously improve the standards of emergency planning.
- Keep abreast of new national and regional
policies, and guidance on emergency planning, interpreting this for the
organisation and implementing changes as necessary working in collaboration
with the other EPRR Leads across the system.
- Assist in the arrangements for ICB participation
in multi-agency exercises such as annual LRF TCG and NHS England Regional exercises.
Partake in both live and tabletop EPRR exercises.
- Attend appropriate training, webinars, and
conferences to build skills and knowledge in this speciality area.
- Maintain comprehensive and accurate records of
events and training in relation to EPRR including a continuous log of post
incident and exercise improvement.
- Partake in lessons learned both from within and
external to the organisation relating to incidents.
- Deal with queries in relation to EPRR from other
agencies and system partners and to propose solutions to complex situations.
- Understand and comply with the requirements for
handling sensitive information. Including providing support to the annual
update of the Data Protection Security Tool Kit and provision of Privacy Impact
Assessment for EPRR activity.
- Be a highly visible, internal representative of
EPRR, who must always be professional and business-like in interactions with
external organisations. Including representing NHS Dorset at NHS England
South West EPRR workshops, Incident Management Teams and other events and
meetings as required.
- Assist in the development of EPRR related
Memorandums of Understanding with key partners including NHS England.
- Support delivery of Business Continuity Planning
for the Operations Directorate, NHS Dorset and across the ICS.
- Ensure that the organisation, any providers they
commission, and any sub-contractors have robust business continuity planning
arrangements in place which are aligned to ISO 22301 or subsequent guidance
which may supersede this.
System
Coordination Centre
-
Promote and support robust communication and
engagement across NHS Dorset and
provider organisations.
- Act as SCC Lead on weekends, working
independently with system partners to manage operational pressures and
escalation.
- Build and sustain effective relationships and
communications with a wide range of stakeholders, including GPs, practice
managers, patients, members of the public, commissioning clinicians,
commissioning managers, social care professionals, local authority members,
public health, service providers, other statutory and voluntary agencies, and
the wider community.
- Develop action cards to support the System
Coordination Centre and wider system.
- Understand and comply with the requirements for
handling sensitive information. Including providing support to the annual
update of the Data Protection Security Tool Kit and provision of Privacy Impact
Assessment.
- Undertake or be in receipt of NHS Loggist
training and be competent in logging on behalf of the SCC/Incident Coordination
Centre or as part of the LRF if requested.
All job descriptions are intended to be flexible and
should be reviewed from time to time. Post holders are expected to be
flexible and must be prepared to carry out similar or related tasks that do not
fall within the duties outlined. The job description should be reviewed
and amended in consultation with the post holder.
Please note we
reserve the right to extend the closing date or close this vacancy early if we
receive sufficient applications for the role. Therefore, if you are interested,
please submit your application as early as possible
For further
information, please see full Job Description attached.
Job description
Job responsibilities
JOB PURPOSE
The post holder will have a dual role of
supporting the System Coordination Centre (SCC) as well as leading on Emergency
Preparedness Resilience and Response (EPRR) for the ICB as part of a team
supporting the Accountable Emergency Officer (AEO), so that the ICB delivers
its ICB Strategy responsibilities as a category 1 responder under the Civil
Contingencies Act (2004). This will include:
-
Provide subject matter expert (SME) advice and
support to internal and external stakeholders during both the planning and
response phases to incidents, including to Directors on-call.
- To
be a central point of information for EPRR queries and information, coordinate
the information cascade from official channels out to ICS providers and key
leads and ensuring our incident leadership group and on-call teams have the
right intelligence for decision making.
- Ensure that the organisation and
any-subcontractors are compliant with the EPRR requirements as set out in the
Civil Contingencies Act 2004, the NHS Act 2006 (as amended) and the NHS
Standard Contract, including the NHS England Emergency Preparedness, Resilience
and Response Framework 2015, and the NHS England Core Standards for EPRR.
- Delivery of robust plans at both an
organisational and system level so that the organisation is properly prepared
and resourced for dealing with an incident.
- Working with the Head of Operations and EPRR
deliver the Dorset ICS Annual EPRR Assurance Process. This includes
self-assessment of NHS Dorsets arrangement and engagement with all Dorset NHS
providers, including SWASFT on behalf of co-commissioners in the
Southwest.
- Be an effective member of the EPRR, SCC and
wider UEC Team and operations directorate and promote matrix working across all
areas of the directorate, with the wider ICB directorates and with other
partners.
- Working on a seven-day rota model (0800-1800) to
act as SCC Lead providing mandated function under the System Coordination
Centre Specification 2023.
POST SPECIFIC, TASKS AND
OBJECTIVES
Emergency Planning, Resilience &
Response
-
Provide specialist leadership and advice to the
system for matters pertaining to EPRR, often adopting an evidence-based
approach.
- Act as a contact for the system for EPRR. Build
the effectiveness of NHS Dorsets response to EPRR and resilience, researching
key information and preparing and presenting appropriate briefings and reports.
- Provide SME on the development and revisions of
integrated emergency plans with a broad range of organisations across the ICS
including ICB emergency plans; building in learning from previous incidents
through the analysis of impact on the local system.
- Co-author and update the ICS Incident Response
Plan and EPRR Framework.
- There will be an expectation to manage and
support individuals whether as a line manager or indirectly as part of the EPRR
workstream.
- Lead and Chair meetings internally in the system
regarding EPRR as required.
- Develop action cards to support the ICB on-call
function and the Local Resilience Forum (LRF).
- Oversee the production of real-time and
high-quality information as required, including ensuring the organisation
provides timely responses pertaining to the EPRR workstream and ensure the
local system uses this information and learns lessons from the findings.
- Information
collation and distribution. Including maintaining an accurate and
contemporaneous account of all incidents.Preparation of briefings,
summaries and reports to include making rapid changes to plans and action
cards.
- Facilitate the ICB on-call process including preparation
of Weekend Briefing pack for the ICS and delivery of F2F weekend briefings for
ICB Director, Manager and Communications on call colleagues.
- Assist the planning and provision of a modular
training programme, as part of the process to ensure that all appropriate staff
in the ICB (including on call) are trained to a suitable level in relevant
aspects of emergency planning.
- Undertake continual programme of training needs analysis
relating to EPRR.
- Support the EPRR assurance processes, ensuring
the local acute and community providers meet pre-set national EPRR core
standards, supporting them to improve standards.
- Take responsibility for maintaining specialist knowledge
of EPRR as this continually develops locally, regionally and
nationally.Through close working with colleagues at NHS Dorset,
continuously improve the standards of emergency planning.
- Keep abreast of new national and regional
policies, and guidance on emergency planning, interpreting this for the
organisation and implementing changes as necessary working in collaboration
with the other EPRR Leads across the system.
- Assist in the arrangements for ICB participation
in multi-agency exercises such as annual LRF TCG and NHS England Regional exercises.
Partake in both live and tabletop EPRR exercises.
- Attend appropriate training, webinars, and
conferences to build skills and knowledge in this speciality area.
- Maintain comprehensive and accurate records of
events and training in relation to EPRR including a continuous log of post
incident and exercise improvement.
- Partake in lessons learned both from within and
external to the organisation relating to incidents.
- Deal with queries in relation to EPRR from other
agencies and system partners and to propose solutions to complex situations.
- Understand and comply with the requirements for
handling sensitive information. Including providing support to the annual
update of the Data Protection Security Tool Kit and provision of Privacy Impact
Assessment for EPRR activity.
- Be a highly visible, internal representative of
EPRR, who must always be professional and business-like in interactions with
external organisations. Including representing NHS Dorset at NHS England
South West EPRR workshops, Incident Management Teams and other events and
meetings as required.
- Assist in the development of EPRR related
Memorandums of Understanding with key partners including NHS England.
- Support delivery of Business Continuity Planning
for the Operations Directorate, NHS Dorset and across the ICS.
- Ensure that the organisation, any providers they
commission, and any sub-contractors have robust business continuity planning
arrangements in place which are aligned to ISO 22301 or subsequent guidance
which may supersede this.
System
Coordination Centre
-
Promote and support robust communication and
engagement across NHS Dorset and
provider organisations.
- Act as SCC Lead on weekends, working
independently with system partners to manage operational pressures and
escalation.
- Build and sustain effective relationships and
communications with a wide range of stakeholders, including GPs, practice
managers, patients, members of the public, commissioning clinicians,
commissioning managers, social care professionals, local authority members,
public health, service providers, other statutory and voluntary agencies, and
the wider community.
- Develop action cards to support the System
Coordination Centre and wider system.
- Understand and comply with the requirements for
handling sensitive information. Including providing support to the annual
update of the Data Protection Security Tool Kit and provision of Privacy Impact
Assessment.
- Undertake or be in receipt of NHS Loggist
training and be competent in logging on behalf of the SCC/Incident Coordination
Centre or as part of the LRF if requested.
All job descriptions are intended to be flexible and
should be reviewed from time to time. Post holders are expected to be
flexible and must be prepared to carry out similar or related tasks that do not
fall within the duties outlined. The job description should be reviewed
and amended in consultation with the post holder.
Please note we
reserve the right to extend the closing date or close this vacancy early if we
receive sufficient applications for the role. Therefore, if you are interested,
please submit your application as early as possible
For further
information, please see full Job Description attached.
Person Specification
Experience
Essential
- Recent previous experience within a comparable role.
- Knowledge of the NHS, and wider Local Resilience Forum organisations.
- Relevant experience of working effectively across organisational professional boundaries in complex organisations.
- Experience of participating in multi-agency response to major incidents.
- Excellent interpersonal skills, able to build rapport with a wide range of stakeholders and interact at all levels.
- Effective organisational skills with the ability to manage your own diary and fulfil a wide range of commitments.
- Previous supervision/management experience.
Skills, Abilities and Knowledge
Essential
- Knowledge and/or experience in an EPRR setting.
- Knowledge and/or experience in an SCC setting.
- Flexibility, determination, perseverance, emotional intelligence and resilience
- Demonstrable ability to prioritise effectively.
- Ability to use own initiative within sphere of responsibility.
- Demonstrated ability at exercising tact and diplomacy.
- Demonstrated ability to analyse situations and to provide a resolution.
- Proven oral, written, presentational and communication skills.
- Demonstrated ability to analyse situations and to provide a resolution
- Ability to present complex information effectively to a variety of audiences using a variety of media.
Qualifications
Essential
- Post-registration/graduate diploma level or equivalent in a relevant subject, or equivalent level of knowledge or experience.
- Experience of Emergency Planning in a multi-agency environment.
Person Specification
Experience
Essential
- Recent previous experience within a comparable role.
- Knowledge of the NHS, and wider Local Resilience Forum organisations.
- Relevant experience of working effectively across organisational professional boundaries in complex organisations.
- Experience of participating in multi-agency response to major incidents.
- Excellent interpersonal skills, able to build rapport with a wide range of stakeholders and interact at all levels.
- Effective organisational skills with the ability to manage your own diary and fulfil a wide range of commitments.
- Previous supervision/management experience.
Skills, Abilities and Knowledge
Essential
- Knowledge and/or experience in an EPRR setting.
- Knowledge and/or experience in an SCC setting.
- Flexibility, determination, perseverance, emotional intelligence and resilience
- Demonstrable ability to prioritise effectively.
- Ability to use own initiative within sphere of responsibility.
- Demonstrated ability at exercising tact and diplomacy.
- Demonstrated ability to analyse situations and to provide a resolution.
- Proven oral, written, presentational and communication skills.
- Demonstrated ability to analyse situations and to provide a resolution
- Ability to present complex information effectively to a variety of audiences using a variety of media.
Qualifications
Essential
- Post-registration/graduate diploma level or equivalent in a relevant subject, or equivalent level of knowledge or experience.
- Experience of Emergency Planning in a multi-agency environment.
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
