NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board

CHC Team Leader (L&D)

Information:

This job is now closed

Job summary

The CCGs in Bedford, Luton and Milton Keynes have come together under one governing body and senior team referred to as BLMK CCG. We are an exciting new organisation putting the needs of communities at the heart of our commissioning arrangements, by working with local partnersacross health social care and the third sector.The Individualised Care and System Flow department includes a wide range of services encompassing unplanned care, (i.e. emergency care), discharge and intermediate provision, acute services and pathways for those living with frailty including those for older people and/or those at end of life and personalised care through the commissioning of care packages and placements via personal health budgets or continuing healthcare funding.The post holder will play a key role in supporting the CHC department's operations by managing and developing the Continuing Healthcare clinical team, working in conjunction with external stakeholders, to implement an effective service, ensuring the delivery of key quality outcomes and strategic objectives.The post holder will line manage a team of CHC assessors ensuring delivery of patient centred assessments in order to identify any primary health care need which may result in eligibility for CHC ensuring the national framework for NHS Continuing Healthcare and NHS-funded Nursing Care is implemented and complied with according to theprinciples and processes.

Main duties of the job

Key Duties and ResponsibilitiesLeading and managing a team of Continuing Healthcare assessors ensuring a high quality service is delivered, supporting and developing staff to achieve continuous improvement.Maintaining constructive relationships with a broad range of internal and external stakeholders including Health and Social care services.Contributing to performance improvement, taking a lead for identified areas where agreed, and overall day to day management of the Continuing Healthcare team performance.

About us

As a member of the Continuing Health Care team the role will include working across our four Local Authority areas as well as potential visits to clients that live out side of the region.

The CHC team operates a hybrid working model that supports flexibility in its approach to sustaining a workforce to meet the service needs, this includes home and office working as agreed with the CHC management team.

Details

Date posted

24 November 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year pa

Contract

Secondment

Working pattern

Full-time

Reference number

465-5070563-C

Job locations

Arndale House

37 The Mall

Luton

LU12LJ


Job description

Job responsibilities

Contributing proactively to the management of resources by ensuring that all Continuing Healthcare decision making is properly recorded and maintained.Analysing, interpreting and communicating national directives into processes, policies and presentations for application.Planning and deploying resources to manage individual and team performance to meet the demands of the service .Overseeing the management resolution of complaints, appeals and disputes, ensuring operational staff complete to a high standard.Managing a defined caseload.

Supporting delivery and development of standard operating procedures and processes, including those for personal health budgets (PHBs), within the team.Participating in relevant internal and external working groups/projects, services and initiatives to provide information and analytical advice and expertise.Contributing to performance improvement, taking a lead for identified areas where agreed, and overall day to day management of clinical team performance.Working with the Development Practitioners, ensuring the principles and duties of safeguarding are holistically, consistently and conscientiously applied.Working with members of the team to investigate the causes of any variance from target/plan and proactively contributing to the implementation of solutions.Ensuring the clinical team are maintaining data systems in line with standard operating policy and procedures.Providing relevant and timely specialist advice and guidance on functional and information matters relating to the service.

Coordinating and supporting the delivery of quality and assurance including core.documentation, information and reportingEnsuring the principles and duties of safeguarding are holistically, consistently and contentiously applied.Contributing to maintenance and monitoring of service standards around quality.The post holder will be responsible for ensuring their mandatory training is up-to-date.Complying with NHS Codes of Conduct and Standard Business Conduct and/or NHS.Trust Standards of Business Conduct policies. Complying with the organisations.conduct and accountability code and any relevant codes of conduct dependent on your profession (e.g. Nursing and Midwifery Council (NMC)) Line management of allocated team members including:Holding regular one to one line manager meetings, and complete annual appraisal cycle with Direct reports. Keeping accurate records of these.Having a health and wellbeing conversation with direct reports and develop a personalised plan These conversations may fit within an appraisal, Risk Assessment.(Young Persons, Maternity, Stress Risk Assessments) or one-to-one linemanagement discussion, and should be reviewed at least annually. As part of this conversation, to discuss the individuals health and wellbeing, and any flexible working requirements, as well as equality, diversity and inclusion.Ensuring that attendance and absence is logged in line with local procedures.Ensuring that paperwork or electronic system changes associated with Starters, Leavers and Movers are completed and submitted in line with local procedures.

Ensuring that mandatory training and professional registrations are completed.

Job description

Job responsibilities

Contributing proactively to the management of resources by ensuring that all Continuing Healthcare decision making is properly recorded and maintained.Analysing, interpreting and communicating national directives into processes, policies and presentations for application.Planning and deploying resources to manage individual and team performance to meet the demands of the service .Overseeing the management resolution of complaints, appeals and disputes, ensuring operational staff complete to a high standard.Managing a defined caseload.

Supporting delivery and development of standard operating procedures and processes, including those for personal health budgets (PHBs), within the team.Participating in relevant internal and external working groups/projects, services and initiatives to provide information and analytical advice and expertise.Contributing to performance improvement, taking a lead for identified areas where agreed, and overall day to day management of clinical team performance.Working with the Development Practitioners, ensuring the principles and duties of safeguarding are holistically, consistently and conscientiously applied.Working with members of the team to investigate the causes of any variance from target/plan and proactively contributing to the implementation of solutions.Ensuring the clinical team are maintaining data systems in line with standard operating policy and procedures.Providing relevant and timely specialist advice and guidance on functional and information matters relating to the service.

Coordinating and supporting the delivery of quality and assurance including core.documentation, information and reportingEnsuring the principles and duties of safeguarding are holistically, consistently and contentiously applied.Contributing to maintenance and monitoring of service standards around quality.The post holder will be responsible for ensuring their mandatory training is up-to-date.Complying with NHS Codes of Conduct and Standard Business Conduct and/or NHS.Trust Standards of Business Conduct policies. Complying with the organisations.conduct and accountability code and any relevant codes of conduct dependent on your profession (e.g. Nursing and Midwifery Council (NMC)) Line management of allocated team members including:Holding regular one to one line manager meetings, and complete annual appraisal cycle with Direct reports. Keeping accurate records of these.Having a health and wellbeing conversation with direct reports and develop a personalised plan These conversations may fit within an appraisal, Risk Assessment.(Young Persons, Maternity, Stress Risk Assessments) or one-to-one linemanagement discussion, and should be reviewed at least annually. As part of this conversation, to discuss the individuals health and wellbeing, and any flexible working requirements, as well as equality, diversity and inclusion.Ensuring that attendance and absence is logged in line with local procedures.Ensuring that paperwork or electronic system changes associated with Starters, Leavers and Movers are completed and submitted in line with local procedures.

Ensuring that mandatory training and professional registrations are completed.

Person Specification

RGN/QSW

Essential

  • 2 years experience of CHC / or working in a management role
Person Specification

RGN/QSW

Essential

  • 2 years experience of CHC / or working in a management role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board

Address

Arndale House

37 The Mall

Luton

LU12LJ


Employer's website

https://bedfordshirelutonandmiltonkeynes.icb.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board

Address

Arndale House

37 The Mall

Luton

LU12LJ


Employer's website

https://bedfordshirelutonandmiltonkeynes.icb.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Continuing Heath Care

Nick Chattaway

Nicholas.chattaway@nhs.net

Details

Date posted

24 November 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year pa

Contract

Secondment

Working pattern

Full-time

Reference number

465-5070563-C

Job locations

Arndale House

37 The Mall

Luton

LU12LJ


Supporting documents

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