Job summary
An exciting opportunity has arisen within the South West
Primary Care Commissioning Dental Team.
We are looking to recruit a Band 5 Primary Care Commissioning
Officer (Dental) working as part of the Primary Care Commissioning team, within
the South West Collaborative Commissioning Hub, which is part of NHS Somerset
Integrated Care Board (ICB).
The Hub supports the 7 ICBs in the South West region with
delivering their delegated responsibilities of commissioning primary care
services. The team is responsible for working with ICBs to support the
commissioning and contract management of:
- Primary and
Secondary Care Dental Services
- Community
Pharmacy
- Dispensing
Practices
- Community
Opticians
The Hub function includes engaging with ICBs and key local
system stakeholders, to ensure commissioned services are responsive to
evidenced local need and are in-line with national commissioning guides and ICB
commissioning priorities.
Alongside this work, the team are responsible for
supporting ICBs in the transformation of the primary care services listed
above. The team also works alongside ICBs to support the transformation
programme on General Medical Services (General Practice).
If you are you an individual with a relevant background, along
with the ability to communicate effectively and is someone who works well and
effectively in collaboration, we would welcome your application.
Main duties of the job
The purpose of this role
is to ensure that appropriate systems and processes are in place to support the
management, commissioning and development of primary care contracts. In
particular, the post holder will:
Provide high quality
project and administrative support, using knowledge and understanding of
primary care procedures, protocols and functions.
Ensuring that the
organisations Primary Care regulatory responsibilities are met.
Undertake reporting and
analysis of information to support the management of contracts and delivery of
transformation programmes.
Co-ordination of
contractor payments, including reimbursement of specific services or
entitlements.
Maintenance of Primary
Care Contracts and Service Level Agreements, in accordance with Standard
Operating Procedures.
Investigation of
complaints.
Collation of information
in response to Freedom of Information requests
Develop and maintaining
excellent communication with Primary Care Contractors.
The post holder is a key
member of the team whose overarching goal is to enable, promote and support the
effective use of data, information, knowledge, and technology to improve,
inform and support a portfolio of projects, services, and initiatives.
About us
NHS Somerset Integrated Care Board (ICB) is responsible for implementing a health and care strategy developed by the Integrated Care Partnership. It consists of approximately 350 staff across 8 directorates, each with multiple teams. We welcome applications from all backgrounds, including underrepresented groups, and are committed to equality of opportunity. We believe diverse organisations best reflect the communities they serve.
We reserve the right to close the vacancy early if sufficient applications are received before the advertised closing date.
Visa sponsorship is not offered.
Flexible working is available from day one, including an agile home/office-based approach. However, you will be required to traveling to other Somerset locations for meetings may be necessary. Please consider this before applying.
Note for existing NHS Employees applying for Fixed Term vacancies at NHS Somerset
If you are an existing NHS Employee and are applying for a Fixed Term role with NHS Somerset, the role will be offered on a secondment basis only.
You should gain agreement from your current employer before applying to allow you to be released on secondment.
Please ensure the reference section confirms your current HR Department details.
Thank you for your interest
Job description
Job responsibilities
PURPOSE OF THE ROLE:
The purpose of this role is to ensure that appropriate systems and processes are in place to support the management, commissioning and development of primary care contracts. In particular, the post holder will:
Provide high quality project and administrative support, using knowledge and understanding of primary care procedures, protocols and functions.
Ensuring that the organisations Primary Care regulatory responsibilities are met.
Undertake reporting and analysis of information to support the management of contracts and delivery of transformation programmes.
Co-ordination of contractor payments, including reimbursement of specific services or entitlements. Maintenance of Primary Care Contracts and Service Level Agreements, in accordance with Standard Operating Procedures.
Investigation of complaints.
Collation of information in response to Freedom of Information requests
Develop and maintaining excellent communication with Primary Care Contractors.
As a Primary Care Commissioning Officer, the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the NHS England and Improvement South-West Commissioning Directorate and wider South-West.
The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge, and technology to improve, inform and support a portfolio of projects, services, and initiatives.
KEY RESPONSIBILTIES OF THE ROLE:
Project Management
- Undertake information/project analysis.
- Participate in relevant internal and external working groups/projects to provide information/analyst advice and support and to maintain data collection systems for its effective use by the team.
- Analyse and report on data and monitor the processing of data and information.
- Provides information to project lead on project and statistical information matters.
Financial and Physical Resources
- Support and inform the requirement and targeting of resources, monitoring spend, implementing and evaluating jobs and delivery of financial recovery/savings plans by providing high quality information and analysis.
- Contribute to the financial delivery of the agreed portfolio ensuring it is delivered on time.
- Maintain systems and processes effectively to ensure timely primary care contract payments.
People Management (as required)
- Provide training, advice, and support on own area of responsibility where applicable.
- Support training and induction of staff.
- Supervises team on their day-to-day activities.
- Participate in the recruitment processes.
Information Management.
- Carry out timely and accurate information analysis and reporting on agreed areas of portfolio and present findings in an agreed manner.
- Develop and maintain databases required for the role and/or department programme.
- Maintain administrative and information resources.
- Contribute to effective information management within the team.
Research and Development:
- Undertake auditing of projects, services, and initiatives.
- Carry out web based and publications research.
- Actively supports and contributes to the development of key performance indicators for the successful assessment of performance.
Planning and Organisation:
- Support implementation of project, service, initiative through timely and relevant information analysis and administrative support, in accordance with the agreed priorities of the team.
- Plan and organise meetings or events and assist in the diary management requirements of individuals in connection with portfolio of work.
Policy and Service Development:
- Propose changes to own project, service, and initiative work, informing policy and making recommendations for more effective delivery.
- Contribute to the review and development of existing project information management systems and contribute to the development of an integrated approach to project management.
- Authorised signatory for travel arrangements and meeting expenses.
Key Working Relationships
- The post holder will be required to maintain constructive relationships with a broad range of stakeholders.
- Work with members of the team to develop and implement project data collection systems that will provide accurate and timely data.
- Communicate information and issues, including briefings and reports.
Improving quality and outcomes
- To collate primary care contract information and learning from transformation, to inform development of primary care services in the area.
- To support the use of contract mechanisms to enable the performance management of primary care contracts.
- To work collaboratively across the NHS England and NHS Improvement matrix, including integrating the National Directors portfolio
Enabling patient and public involvement
- To support investigation into complaints and response to FOIs and MP/Press enquires, ensuring patients and their interests are considered throughout the process.
- To ensure all public and patient contact with the office is of the highest professional standard.
- To embed patient and public involvement within NHS England and NHS Improvement at all levels of decision making.
- Promoting equality and reducing inequalities
- To uphold organisational policies and principles on the promotion of equality.
- To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action and ensure we meet our duty to uphold and promote equality.
Partnership and cross boundary working
- To work effectively with other members of the regional team, to enable effective management of contracts and commissioning responsibilities;
Leadership for transformational change
- To model a collaborative and influencing style of working, negotiating with others to achieve the best outcomes. Embedding this approach across the Directorate.
Using insight and evidence for improvement
- To collate information and evidence, to inform contracting and commissioning decisions.
Developing an excellent organisation
- To ensure health, safety and wellbeing of all staff within the department.
- To ensure compliance with all confidentiality and governance requirements within the department.
Job description
Job responsibilities
PURPOSE OF THE ROLE:
The purpose of this role is to ensure that appropriate systems and processes are in place to support the management, commissioning and development of primary care contracts. In particular, the post holder will:
Provide high quality project and administrative support, using knowledge and understanding of primary care procedures, protocols and functions.
Ensuring that the organisations Primary Care regulatory responsibilities are met.
Undertake reporting and analysis of information to support the management of contracts and delivery of transformation programmes.
Co-ordination of contractor payments, including reimbursement of specific services or entitlements. Maintenance of Primary Care Contracts and Service Level Agreements, in accordance with Standard Operating Procedures.
Investigation of complaints.
Collation of information in response to Freedom of Information requests
Develop and maintaining excellent communication with Primary Care Contractors.
As a Primary Care Commissioning Officer, the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the NHS England and Improvement South-West Commissioning Directorate and wider South-West.
The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge, and technology to improve, inform and support a portfolio of projects, services, and initiatives.
KEY RESPONSIBILTIES OF THE ROLE:
Project Management
- Undertake information/project analysis.
- Participate in relevant internal and external working groups/projects to provide information/analyst advice and support and to maintain data collection systems for its effective use by the team.
- Analyse and report on data and monitor the processing of data and information.
- Provides information to project lead on project and statistical information matters.
Financial and Physical Resources
- Support and inform the requirement and targeting of resources, monitoring spend, implementing and evaluating jobs and delivery of financial recovery/savings plans by providing high quality information and analysis.
- Contribute to the financial delivery of the agreed portfolio ensuring it is delivered on time.
- Maintain systems and processes effectively to ensure timely primary care contract payments.
People Management (as required)
- Provide training, advice, and support on own area of responsibility where applicable.
- Support training and induction of staff.
- Supervises team on their day-to-day activities.
- Participate in the recruitment processes.
Information Management.
- Carry out timely and accurate information analysis and reporting on agreed areas of portfolio and present findings in an agreed manner.
- Develop and maintain databases required for the role and/or department programme.
- Maintain administrative and information resources.
- Contribute to effective information management within the team.
Research and Development:
- Undertake auditing of projects, services, and initiatives.
- Carry out web based and publications research.
- Actively supports and contributes to the development of key performance indicators for the successful assessment of performance.
Planning and Organisation:
- Support implementation of project, service, initiative through timely and relevant information analysis and administrative support, in accordance with the agreed priorities of the team.
- Plan and organise meetings or events and assist in the diary management requirements of individuals in connection with portfolio of work.
Policy and Service Development:
- Propose changes to own project, service, and initiative work, informing policy and making recommendations for more effective delivery.
- Contribute to the review and development of existing project information management systems and contribute to the development of an integrated approach to project management.
- Authorised signatory for travel arrangements and meeting expenses.
Key Working Relationships
- The post holder will be required to maintain constructive relationships with a broad range of stakeholders.
- Work with members of the team to develop and implement project data collection systems that will provide accurate and timely data.
- Communicate information and issues, including briefings and reports.
Improving quality and outcomes
- To collate primary care contract information and learning from transformation, to inform development of primary care services in the area.
- To support the use of contract mechanisms to enable the performance management of primary care contracts.
- To work collaboratively across the NHS England and NHS Improvement matrix, including integrating the National Directors portfolio
Enabling patient and public involvement
- To support investigation into complaints and response to FOIs and MP/Press enquires, ensuring patients and their interests are considered throughout the process.
- To ensure all public and patient contact with the office is of the highest professional standard.
- To embed patient and public involvement within NHS England and NHS Improvement at all levels of decision making.
- Promoting equality and reducing inequalities
- To uphold organisational policies and principles on the promotion of equality.
- To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action and ensure we meet our duty to uphold and promote equality.
Partnership and cross boundary working
- To work effectively with other members of the regional team, to enable effective management of contracts and commissioning responsibilities;
Leadership for transformational change
- To model a collaborative and influencing style of working, negotiating with others to achieve the best outcomes. Embedding this approach across the Directorate.
Using insight and evidence for improvement
- To collate information and evidence, to inform contracting and commissioning decisions.
Developing an excellent organisation
- To ensure health, safety and wellbeing of all staff within the department.
- To ensure compliance with all confidentiality and governance requirements within the department.
Person Specification
Personal Statement / Motivation for Applying
Essential
- Please use this section to explain how you meet the additional criteria in the Personal Specification including your reasons and motivation for applying.
Experience
Essential
- Knowledge of administrative procedures, project management or information analysis.
- Knowledge of project principles.
- Commitment to continuing professional development
Desirable
- Knowledge of Primary Care Commissioning/Contracting.
- Previously worked in similar position within the public sector.
Qualifications
Essential
- Educated to Degree level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Communication
Essential
- Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills.
- Ability to pull together comprehensive draft reports, data and letters.
-
- Negotiating, networking and persuasive skills.
- Excellent time management skills with the ability to re-prioritise.
- Project management skills.
- Skills for manipulating information.
- Advanced keyboard skills, use of a range of software.
- Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
Person Specification
Personal Statement / Motivation for Applying
Essential
- Please use this section to explain how you meet the additional criteria in the Personal Specification including your reasons and motivation for applying.
Experience
Essential
- Knowledge of administrative procedures, project management or information analysis.
- Knowledge of project principles.
- Commitment to continuing professional development
Desirable
- Knowledge of Primary Care Commissioning/Contracting.
- Previously worked in similar position within the public sector.
Qualifications
Essential
- Educated to Degree level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Communication
Essential
- Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills.
- Ability to pull together comprehensive draft reports, data and letters.
-
- Negotiating, networking and persuasive skills.
- Excellent time management skills with the ability to re-prioritise.
- Project management skills.
- Skills for manipulating information.
- Advanced keyboard skills, use of a range of software.
- Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
