Job summary
The NHS South West Collaborative Commissioning Hub (hosted
by NHS Somerset ICB) is looking to
recruit someone to join our dynamic,vibrant and supportive team,responsible for
supporting the 7 Integrated Care Boards across the South West with
commissioning and contract management of Community Pharmacy and Optometry
services. We also provide general
practice transformation support across the South West.
You will be part of the NHS
South West Collaborative Commissioning Hub, focused on business support to the
Community Pharmacy Team, along with administrative support to agreed senior
managers. The role will support with
contract management, supporting our providers to deliver high quality services
to people across the South West. You
will also work on specific projects, supporting the integrated Community
Pharmacy and Optometry Contracting Team. You will need to be willing and able
to learn quickly in this fast paced role.
If you're looking for an exciting opportunity to contribute to shaping healthcare services and work with a dynamic group of professionals, we want to hear from you!
Interviews will be held on the 3rd March 2025.
Main duties of the job
Skills required:
- A high level of
accuracy and excellent attention to detail.
- Someone who is willing
to learn.
- A flexible/adaptable
approach to work in order to meet various deadlines, with an ability to work at
pace and multi-task.
- Able to undertake
duties effectively and accurately, working on own initiative unsupervised,
within defined policies and procedures to set timescales.
- Strong team player with
the ability to work effectively as part of a team.
- Excellent communication
skills - capable of constructing and delivering clear information.
- Excellent IT skills in Word
and Excel
The role will principally be to support the Community Pharmacy
and Optometry Contracting Team and Senior Managers. It will involve a variety of tasks including:
-
Management of a generic inbox responding to Community
Pharmacy contractor queries as required
- Providing administrative support to the Community Pharmacy
Assurance Framework annual process
-
Providing administrative support to the management of
Community Pharmacy core and supplementary hour changes
About us
NHS Somerset Integrated Care Board (ICB) is responsible for implementing a health and care strategy developed by the Integrated Care Partnership. It consists of approximately 350 staff across 8 directorates, each with multiple teams. We welcome applications from all backgrounds, including underrepresented groups, and are committed to equality of opportunity. We believe diverse organisations best reflect the communities they serve.
We reserve the right to close the vacancy early if sufficient applications are received before the advertised closing date.
Visa sponsorship is not offered.
Flexible working is available from day one, including an agile home/office-based approach. However, you will be required to traveling to other Somerset locations for meetings may be necessary. Please consider this before applying.
Note for existing NHS Employees applying for Fixed Term vacancies at NHS Somerset
If you are an existing NHS Employee and are applying for a Fixed Term role with NHS Somerset, the role will be offered on a secondment basis only.
You should gain agreement from your current employer before applying to allow you to be released on secondment.
Please ensure the reference section confirms your current HR Department details.
Thank you for your interest
Job description
Job responsibilities
Purpose
of the role
This post is designed to support commissioning activities
for Community Pharmacy and Optometry providers as part of the NHS South West
Collaborative Commissioning Hub (hosted by Somerset ICB), including providing
administrative and project support. The
post holder will also administrative and secretarial services to the
Community Pharmacy/Optometry and General Practice Transformation senior
management team, including for example, diary management, the preparation of
agendas and minutes, taking appropriate follow-up actions as required.
The NHS South West
Collaborative Commissioning Hub is responsible for supporting the 7
Integrated Care Boards (ICBs) across the South West with commissioning and
contract management of:
- Primary and Secondary Care Dental Services
- Community Pharmacy
- Community Opticians
This includes engaging with key local system
stakeholders, to ensure commissioned services are responsive to evidenced
local need and are in line with national commissioning guides.
The team also provides expert advice and support to the 7
ICBs across the South West regarding Delegated Commissioning of Primary Care Services.
Alongside this work, the team are responsible for supporting
the 7 ICBs regarding transformation of the primary care services listed
above.
Key
responsibilities of the role
Provide administration and secretarial support and advice
to the team to support a number of initiatives by:
- Management of a generic inbox responding to Community
Pharmacy/Optometry contractor queries as required
Providing administrative support to the Community
Pharmacy Assurance Framework annual process
- Providing administrative support to the management of
Community Pharmacy core and supplementary hour changes
- Providing administrative support to the Community
Pharmacy Temporary Suspension policy
- Supporting contractors with clinical waste queries
- Preparing agendas, taking minutes and distributing notes
of meetings including typing up of group discussions and interviews as
necessary
- Managing the electronic diary for agreed senior managers
within the team, including arranging and changing appointments, prioritising
these as appropriate.
- Ensure all urgent and/or confidential communications are
received and distributed from/to relevant parties in a timely manner.
- Organising and planning events as directed, providing all
necessary supporting materials.
- Supporting teams in project management and participating
in department events.
- Working with all team members in the collection of
information for performance reporting on relevant team projects.
- Acting as a point of contact for teams, dealing and
responding effectively with complex queries from stakeholders and passing on
relevant information to appropriate team members sensitively and
autonomously.
- Running and collating reports which may include reports
to the Board and senior management as required.
- Developing and maintaining effective electronic filing
systems, to ensure that information is kept securely and is accessible to
other members of the team
- Working together with other administrators across the
Commissioning Hub to provide an effective network of communication including
dealing with visitors to the base and being flexible to cover other
administrators general duties as required.
- Providing guidance and advice on relevant policies and
procedures.
- To carry out other appropriate delegated duties as
required.
Freedom
to Act-
To use your own initiative and act independently
regarding management of diaries, travel arrangements, and make appropriate
decisions taking financial and logistical considerations into account
To take forward specific project issues and actions.
- To assess and evaluate priorities to meet changes in
demand
- To work unsupervised and without direction on occasion,
whilst recognising the need to refer to others for support/guidancewhen
required
Working
Conditions/ Effort-
Extensive VDU use
- Will have periods of intense concentration, particularly
when transcribing minutes. Must be
able to manage frequent interruptions.
- Occasionally required to have difficult conversations
with peers in external organisations
Job description
Job responsibilities
Purpose
of the role
This post is designed to support commissioning activities
for Community Pharmacy and Optometry providers as part of the NHS South West
Collaborative Commissioning Hub (hosted by Somerset ICB), including providing
administrative and project support. The
post holder will also administrative and secretarial services to the
Community Pharmacy/Optometry and General Practice Transformation senior
management team, including for example, diary management, the preparation of
agendas and minutes, taking appropriate follow-up actions as required.
The NHS South West
Collaborative Commissioning Hub is responsible for supporting the 7
Integrated Care Boards (ICBs) across the South West with commissioning and
contract management of:
- Primary and Secondary Care Dental Services
- Community Pharmacy
- Community Opticians
This includes engaging with key local system
stakeholders, to ensure commissioned services are responsive to evidenced
local need and are in line with national commissioning guides.
The team also provides expert advice and support to the 7
ICBs across the South West regarding Delegated Commissioning of Primary Care Services.
Alongside this work, the team are responsible for supporting
the 7 ICBs regarding transformation of the primary care services listed
above.
Key
responsibilities of the role
Provide administration and secretarial support and advice
to the team to support a number of initiatives by:
- Management of a generic inbox responding to Community
Pharmacy/Optometry contractor queries as required
Providing administrative support to the Community
Pharmacy Assurance Framework annual process
- Providing administrative support to the management of
Community Pharmacy core and supplementary hour changes
- Providing administrative support to the Community
Pharmacy Temporary Suspension policy
- Supporting contractors with clinical waste queries
- Preparing agendas, taking minutes and distributing notes
of meetings including typing up of group discussions and interviews as
necessary
- Managing the electronic diary for agreed senior managers
within the team, including arranging and changing appointments, prioritising
these as appropriate.
- Ensure all urgent and/or confidential communications are
received and distributed from/to relevant parties in a timely manner.
- Organising and planning events as directed, providing all
necessary supporting materials.
- Supporting teams in project management and participating
in department events.
- Working with all team members in the collection of
information for performance reporting on relevant team projects.
- Acting as a point of contact for teams, dealing and
responding effectively with complex queries from stakeholders and passing on
relevant information to appropriate team members sensitively and
autonomously.
- Running and collating reports which may include reports
to the Board and senior management as required.
- Developing and maintaining effective electronic filing
systems, to ensure that information is kept securely and is accessible to
other members of the team
- Working together with other administrators across the
Commissioning Hub to provide an effective network of communication including
dealing with visitors to the base and being flexible to cover other
administrators general duties as required.
- Providing guidance and advice on relevant policies and
procedures.
- To carry out other appropriate delegated duties as
required.
Freedom
to Act-
To use your own initiative and act independently
regarding management of diaries, travel arrangements, and make appropriate
decisions taking financial and logistical considerations into account
To take forward specific project issues and actions.
- To assess and evaluate priorities to meet changes in
demand
- To work unsupervised and without direction on occasion,
whilst recognising the need to refer to others for support/guidancewhen
required
Working
Conditions/ Effort-
Extensive VDU use
- Will have periods of intense concentration, particularly
when transcribing minutes. Must be
able to manage frequent interruptions.
- Occasionally required to have difficult conversations
with peers in external organisations
Person Specification
Knowledge and Skills
Essential
- Competent user of MS Office packages, specifically Word, Excel, PowerPoint and Outlook
- Ability to apply good problem solving skills, e.g. in complex diary scheduling or working across organisations to gather data
- Ability to respond to sudden unexpected demands and to adapt quickly to changing priorities
- Ability to be proactive and plan ahead, to allow for fluctuations in demand
- Knowledge of NHS issues
Qualifications
Essential
- NVQ Level 3 in a relevant subject,
- or equivalent level of qualification or significant equivalent previous proven experience
- or
- 5 GCSE Grade 3 or equivalent including English and Maths
- Demonstrable evidence of continuing professional development
Experience
Essential
- Proven experience of working within administration
- Proven experience of working in a busy office/administration environment
- Experience of:
- Organising meetings and taking comprehensive accurate minutes
- Setting up and maintaining effective administrative office Systems, both electronic and paper based
- Drafting agendas and outlining meeting papers
- House-styling and formatting documents
- Undertaking project management assistance, e.g. co- ordinating and collecting information
- Communicating and liaising with all levels of staff and with external stakeholders
- Clear communicator with excellent writing, data entry and presentation skills:
- Capable of constructing and delivering clear information/ instructions to staff and service users
Personal Statement / Motivation for Applying
Essential
- Please use this section to explain how you meet the additional criteria in the Personal Specification including your reasons and motivation for applying.
Person Specification
Knowledge and Skills
Essential
- Competent user of MS Office packages, specifically Word, Excel, PowerPoint and Outlook
- Ability to apply good problem solving skills, e.g. in complex diary scheduling or working across organisations to gather data
- Ability to respond to sudden unexpected demands and to adapt quickly to changing priorities
- Ability to be proactive and plan ahead, to allow for fluctuations in demand
- Knowledge of NHS issues
Qualifications
Essential
- NVQ Level 3 in a relevant subject,
- or equivalent level of qualification or significant equivalent previous proven experience
- or
- 5 GCSE Grade 3 or equivalent including English and Maths
- Demonstrable evidence of continuing professional development
Experience
Essential
- Proven experience of working within administration
- Proven experience of working in a busy office/administration environment
- Experience of:
- Organising meetings and taking comprehensive accurate minutes
- Setting up and maintaining effective administrative office Systems, both electronic and paper based
- Drafting agendas and outlining meeting papers
- House-styling and formatting documents
- Undertaking project management assistance, e.g. co- ordinating and collecting information
- Communicating and liaising with all levels of staff and with external stakeholders
- Clear communicator with excellent writing, data entry and presentation skills:
- Capable of constructing and delivering clear information/ instructions to staff and service users
Personal Statement / Motivation for Applying
Essential
- Please use this section to explain how you meet the additional criteria in the Personal Specification including your reasons and motivation for applying.
