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NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board

Keyworker

The closing date is 23 November 2025

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Job summary

Keyworker for Children and Young People (CYP) with Learning Disabilities and/or Autism

NHS Band 6, 37.5 hours per week

Main duties of the job

We are looking to recruit to the BNSSG Keyworker Team, who support to Children and Young People (CYP) with autism or a learning disability who are at risk of admission to specialist CAMHS inpatient settings or other restrictive practices. The postholder will engage with and support CYP to communicate their needs helping to ensure a personalised approach is coordinated and implemented across services. You will provide continuity to the CYP and their families/carers, help them to develop a personalised plan and be a local champion to maximise access of CYP with learning disabilities and/or Autism to the services and resources available from commissioned mainstream Mental Health providers and other Services.

About us

We are committed to creating an inclusive organisation that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community; from people of all ages, disabled people, all genders, people from ethnic minority groups, LGBTQ+ people, people with diverse gender identity and expression, people from all religions and beliefs and other diverse characteristics, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process.

Details

Date posted

07 November 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

461-ICB-6215KB

Job locations

Floor 2 North Wing

100 Temple Street

Bristol

BS1 6AG


Job description

Job responsibilities

Good communication skills are essential as the role involves contact with a range of stakeholders including local authorities, NHS services, private and voluntary sector providers, CYP with learning disabilities/autistic spectrum disorders/ mental health problems, their families and experts by experience. The postholder very occasionally be required to work outside of the normal office hours of 9am-5pm in order to be able to fully engage with CYP without causing disruption to their education and this may include working some evenings, weekends and bank holidays. This is a full time post, however, requests for flexible working and job sharing will be considered, with a minimum commitment of 22.5 hours per week.

An enhanced DBS and Childrens Barred List check will be required prior to appointment to this role.

For an informal discussion please contact:

Louisa Jennings Keyworker Team 07824 529215

Closing Date: 23rd November

Interviews w/c 1st December

Job description

Job responsibilities

Good communication skills are essential as the role involves contact with a range of stakeholders including local authorities, NHS services, private and voluntary sector providers, CYP with learning disabilities/autistic spectrum disorders/ mental health problems, their families and experts by experience. The postholder very occasionally be required to work outside of the normal office hours of 9am-5pm in order to be able to fully engage with CYP without causing disruption to their education and this may include working some evenings, weekends and bank holidays. This is a full time post, however, requests for flexible working and job sharing will be considered, with a minimum commitment of 22.5 hours per week.

An enhanced DBS and Childrens Barred List check will be required prior to appointment to this role.

For an informal discussion please contact:

Louisa Jennings Keyworker Team 07824 529215

Closing Date: 23rd November

Interviews w/c 1st December

Person Specification

Knowledge, Training and Experience

Essential

  • Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
  • Experience and understanding of evaluating and measuring the performance of health services.
  • Experience in communications and stakeholder management.

Communication skills

Essential

  • Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
  • Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
  • Skills for nurturing key relationships and maintaining networks.
  • Able to work in a range of challenging environments including confrontational, offering empathy and care whilst maintaining appropriate boundaries and control.

Analytical

Essential

  • Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues.
  • Problem solving skills and ability to respond to sudden unexpected demands.
  • Strategic thinking - ability to anticipate.
  • Attention to detail combined with the ability to extract key messages from complex analysis.

Management Skills

Essential

  • Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
Person Specification

Knowledge, Training and Experience

Essential

  • Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
  • Experience and understanding of evaluating and measuring the performance of health services.
  • Experience in communications and stakeholder management.

Communication skills

Essential

  • Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
  • Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
  • Skills for nurturing key relationships and maintaining networks.
  • Able to work in a range of challenging environments including confrontational, offering empathy and care whilst maintaining appropriate boundaries and control.

Analytical

Essential

  • Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues.
  • Problem solving skills and ability to respond to sudden unexpected demands.
  • Strategic thinking - ability to anticipate.
  • Attention to detail combined with the ability to extract key messages from complex analysis.

Management Skills

Essential

  • Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board

Address

Floor 2 North Wing

100 Temple Street

Bristol

BS1 6AG


Employer's website

https://bnssg.icb.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board

Address

Floor 2 North Wing

100 Temple Street

Bristol

BS1 6AG


Employer's website

https://bnssg.icb.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Keyworker

Louisa Jennings

Louisa.jennings@nhs.net

07557025924

Details

Date posted

07 November 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

461-ICB-6215KB

Job locations

Floor 2 North Wing

100 Temple Street

Bristol

BS1 6AG


Supporting documents

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