Job summary
An opportunity has arisen within the Funded Care team for a Lead of CHC Operations within the ICB.
BNSSG is proud to be a learning organisation, and you will have a proven track record of excellence in attention to detail and demonstrate this in the development of policies and procedures, performance reports, audits and investigations with identification of learning and development needs that will feed into future service provision. You will have positive relationships with staff and support the clinical leads to develop and maintain a culture of shared responsibility and delivery of clinically effective and sustainable care.
You will be able to demonstrate managerial experience, be able to work autonomously and have transferable skills applied to effective decision making, balancing the need for an individual personalised care approach whilst demonstrating clinical and financial accountability within service provision. You will display a strong awareness of accountability and responsibility in role, taking operational lead of the ICB services with confidence and be able to make evidence-based decisions underpinned by a strong rationale that can be clearly communicated across the wider system.
You are required to be a driver with access to a transport to work across the BNSSG area and beyond on occasions. For further information or an informal discussion please contact Donna Witchard on 0117 9002626 (Option 2).
Main duties of the job
The Funded Care Team within the Chief Nursing Office supports the delivery of NHS funded care across BNSSG.As Lead for CHC Operations, and a member of the leadership team within the wider Funded Care Team, you will be responsible for operational delivery of Continuing Healthcare, and assist with the management and delivery of additional Funded Care services within BNSSG.
Flexibility to adapt to new ways of working, and lead through change as a role model and representative of the ICB is essential due to the current pace of service development. In addition, experience in coaching and change management would be advantageous, but not mandatory. What is essential is that you will display heightened skills in verbal and written communication, be a strong decision maker showing sensitivity to patients and staff and display a team approach to their role within the service.
Please see Job Description for further details of this fulfilling role.
About us
We are committed to creating an inclusive organisation that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community; from people of all ages, disabled people, all genders, people from ethnic minority groups, LGBTQ+ people, people with diverse gender identity and expression, people from all religions and beliefs and other diverse characteristics, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process.
Job description
Job responsibilities
As Lead for CHC Operations in BNSSG ICB you will be responsible for:
day-to-day operational performance of the service.
leading services to drive transformational change towards excellence, providing reports and audits to give system assurance of quality and governance in service delivery..
supporting the current clinical leadership team in effective recruitment, then training and developing of staff knowledge, skills and experience within the service to achieve low attrition rates and ensure staff feel valued and able to excel.
leading on development work and projects across the Funded Care Services within the ICB, and participating in similar across the health and social care network, forging joint working and a collaborative approach, with the patient central to all decision-making.
representing the BNSSG ICB Funded Care Team in local, regional and national platforms, such as communities of practice and NHS England forums.
developing your own knowledge and skills to the point of being a subject expert in matters pertaining to Funded Care service delivery. These include, but are not restricted to: the National Framework for Continuing Healthcare, the Mental Capacity Act, NHS England and BNSSH ICB Policies, Personal Health Budgets, Safeguarding, Inclusivity and Person Centred Care, Quality Standards and IT innovation in healthcare.
Job description
Job responsibilities
As Lead for CHC Operations in BNSSG ICB you will be responsible for:
day-to-day operational performance of the service.
leading services to drive transformational change towards excellence, providing reports and audits to give system assurance of quality and governance in service delivery..
supporting the current clinical leadership team in effective recruitment, then training and developing of staff knowledge, skills and experience within the service to achieve low attrition rates and ensure staff feel valued and able to excel.
leading on development work and projects across the Funded Care Services within the ICB, and participating in similar across the health and social care network, forging joint working and a collaborative approach, with the patient central to all decision-making.
representing the BNSSG ICB Funded Care Team in local, regional and national platforms, such as communities of practice and NHS England forums.
developing your own knowledge and skills to the point of being a subject expert in matters pertaining to Funded Care service delivery. These include, but are not restricted to: the National Framework for Continuing Healthcare, the Mental Capacity Act, NHS England and BNSSH ICB Policies, Personal Health Budgets, Safeguarding, Inclusivity and Person Centred Care, Quality Standards and IT innovation in healthcare.
Person Specification
Knowledge, Training and Experience
Essential
- Educated to master's level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent.
- Evidence of post qualifying and continuing professional development.
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
- Should have an appreciation of the relationship between the Department of Health, NHSE, the ICB and individual provider organisations.
- Member of relevant professional body.
Communication Skills
Essential
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Negotiate on difficult and controversial issues including performance and change.
Analytical
Essential
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse complex facts and situations and develop a range of options.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking - ability to anticipate and resolve problems before they arise.
Planning Skills
Essential
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
Desirable
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects.
Management Skills
Essential
- Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals.
Person Specification
Knowledge, Training and Experience
Essential
- Educated to master's level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent.
- Evidence of post qualifying and continuing professional development.
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
- Should have an appreciation of the relationship between the Department of Health, NHSE, the ICB and individual provider organisations.
- Member of relevant professional body.
Communication Skills
Essential
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Negotiate on difficult and controversial issues including performance and change.
Analytical
Essential
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse complex facts and situations and develop a range of options.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking - ability to anticipate and resolve problems before they arise.
Planning Skills
Essential
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
Desirable
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects.
Management Skills
Essential
- Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
Address
BNSSG ICB Level 2 North
100 Temple Street
Bristol
BS1 6AG
Employer's website
https://bnssg.icb.nhs.uk/ (Opens in a new tab)
