NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board

Funded Care Team Administrator

Information:

This job is now closed

Job summary

An exciting opportunity has arisen within the Funded Care team for a Senior Administrator who will be a positive and enthusiastic individual with a keen eye for detail and a professional attitude. We are looking for an exceptional individual with previous experience of working within the All Age Continuing Care Admin (AACC) team to come and join our vibrant, fast paced, administration team. Continuing Care is a process of assessing children and adults to identify people with complex health conditions who are eligible for NHS funded care and support. The AACC admin team manages all incoming referrals and provides day to day admin support to our Nurse Assessor team. The ICB support over 3000 people a year in Bristol, North Somerset and South Gloucestershire through AACC.To meet regularly with the Administration Manager to ensure that targets are being met and to monitor staff performance.

The information we deal with is of a sensitive and clinical nature and therefore accuracy, attention to detail and confidentiality for us is of paramount importance. Successful applicants will be computer literate with competent typing skills. They will be confident, quick learners, and be able to use their own initiative. They will have excellent communication and good time management skills, with the ability to achieve high standards of excellence within their work.

Main duties of the job

Sorting and prioritising all incoming mail and e-mail, distributing as appropriate.Managing the electronic diary for the department, including arranging and changing appointments, prioritising these as appropriate.Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.Organising and planning events as necessary supporting information material.Supporting teams in project management and participating in department events.Inputting, monitoring and checking data, required for finite and ongoing projects within the teamsWorking with all team members in the collection of information for performance reporting on relevant team projectsActing as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomouslyDeveloping and maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the teamPreparing agendas, taking minutes and distributing notes of meetings including typing up of group discussions and interviews as necessary.Provide specialist secretarial/administration support and advice to the teams

About us

We are committed to creating an inclusive organisation that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community; from people of all ages, disabled people, all genders, people from ethnic minority groups, LGBTQ+ people, people with diverse gender identity and expression, people from all religions and beliefs and other diverse characteristics, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process.

Details

Date posted

09 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

461-ICB-6148TG

Job locations

NHS Bristol, North Somerset and South Gloucestershire ICB

Floor 2, North Wing, 100 Temple Street

Bristol

BS1 6AG


Job description

Job responsibilities

To carry out other appropriate delegated duties as required.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an on-going basis in accordance with the changing needs of the Department and the Organisation.

Job description

Job responsibilities

To carry out other appropriate delegated duties as required.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an on-going basis in accordance with the changing needs of the Department and the Organisation.

Person Specification

Knowledge, Training and Experience

Essential

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
  • Significant administrative/ secretarial experience including initiating and maintaining office systems.
  • Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access.
  • Understanding of Confidentiality and Data Protection Act.
  • Knowledge of NHS issues.

Communication skills

Essential

  • Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users.
  • Ability to work under pressure in a busy working environment and able to multi-task.
  • Effective team working.

Desirable

  • Minute taking
Person Specification

Knowledge, Training and Experience

Essential

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
  • Significant administrative/ secretarial experience including initiating and maintaining office systems.
  • Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access.
  • Understanding of Confidentiality and Data Protection Act.
  • Knowledge of NHS issues.

Communication skills

Essential

  • Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users.
  • Ability to work under pressure in a busy working environment and able to multi-task.
  • Effective team working.

Desirable

  • Minute taking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board

Address

NHS Bristol, North Somerset and South Gloucestershire ICB

Floor 2, North Wing, 100 Temple Street

Bristol

BS1 6AG


Employer's website

https://bnssg.icb.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board

Address

NHS Bristol, North Somerset and South Gloucestershire ICB

Floor 2, North Wing, 100 Temple Street

Bristol

BS1 6AG


Employer's website

https://bnssg.icb.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Administration Team Manager

Millie Hodge

millie.hodge1@nhs.net

01179002288

Details

Date posted

09 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

461-ICB-6148TG

Job locations

NHS Bristol, North Somerset and South Gloucestershire ICB

Floor 2, North Wing, 100 Temple Street

Bristol

BS1 6AG


Supporting documents

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