Job summary
We have an exciting full-time opportunity for an experienced Safeguarding co-ordinator and administrator with a proven track record in delivering a high-quality service along with excellent communication skills. You will be flexible, a good team player and have an eye for detail. Are you able to coordinate responses from team members to provide assurance against delivery of an action plan? If so then we would love to hear from you.
This is a new role within the ICB Safeguarding Team, the post is required to provide high quality business and personal secretarial and administration support for the Head of Safeguarding and the wider team. The postholder will be coordinating returns, reports, and briefing papers on behalf of the team for various audiences. The role will help organise the team to deliver against workplans, and action plans from statutory safeguarding reviews ensuring that there is traction to deliver these recommendations.
Main duties of the job
It is an exciting time to be joining the ICB Safeguarding Team with new roles and additional capacity to deliver the statutory duties of the ICB.
This role is for 37.5 hours a week, for the right candidate a minimum of 30 hours would be considered.
Due to hybrid working, applicants are invited from all areas, with an understanding that the successful candidate will be required to attend some meetings in person. The team have a weekly team office day, therefore it is expected that at least one day per week the post will be based in our Bristol offices.
About us
We are committed to creating an inclusive organisation that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community; from people of all ages, disabled people, all genders, people from ethnic minority groups, LGBTQ+ people, people with diverse gender identity and expression, people from all religions and beliefs and other diverse characteristics, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process.
Job description
Job responsibilities
The post-holder will be an integral part and pivotal member of the ICB Safeguarding Team. They will be required to provide high quality business, personal secretarial and administration support for the Head of Safeguarding (All-Age) and wider ICB Safeguarding team.
The post-holder will be working with highly sensitive and confidential information and will be required to adhere to information governance and confidentiality principles at all times. The post holder is likely to be handling/being exposed to sensitive and distressing information and may hear instances of adult and child abuse which may cause some distress. They will work closely with the Head of Safeguarding (All-Age) and Designated Nurses/Doctors and Professionals to achieve the priorities of the ICB and support the Safeguarding Health System.
They will be responsible for the collation of all relevant information, ensuring actions from meetings are completed on time and highlighting any gaps/potential risks for the ICB to the Head of Safeguarding. The post holder will support the team to enable them to deliver their responsibilities and will act, alongside the Business Support Administrator as the first contact point for the ICB Safeguarding team for all agencies and other health professionals. They will have access to, and manage, the Safeguarding Mailbox ensuring a timely response by the most appropriate member of the team. This may involve direct contact with a concerned professional or occasional member of the public requiring immediate or timely safeguarding adult or children signposting and response
Job description
Job responsibilities
The post-holder will be an integral part and pivotal member of the ICB Safeguarding Team. They will be required to provide high quality business, personal secretarial and administration support for the Head of Safeguarding (All-Age) and wider ICB Safeguarding team.
The post-holder will be working with highly sensitive and confidential information and will be required to adhere to information governance and confidentiality principles at all times. The post holder is likely to be handling/being exposed to sensitive and distressing information and may hear instances of adult and child abuse which may cause some distress. They will work closely with the Head of Safeguarding (All-Age) and Designated Nurses/Doctors and Professionals to achieve the priorities of the ICB and support the Safeguarding Health System.
They will be responsible for the collation of all relevant information, ensuring actions from meetings are completed on time and highlighting any gaps/potential risks for the ICB to the Head of Safeguarding. The post holder will support the team to enable them to deliver their responsibilities and will act, alongside the Business Support Administrator as the first contact point for the ICB Safeguarding team for all agencies and other health professionals. They will have access to, and manage, the Safeguarding Mailbox ensuring a timely response by the most appropriate member of the team. This may involve direct contact with a concerned professional or occasional member of the public requiring immediate or timely safeguarding adult or children signposting and response
Person Specification
Qualifications,Knowledge, Training and Experience
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- Trained to appropriate level in safeguarding as per intercollegiate frameworks
- Significant administrative experience including initiating and managing office systems.
- Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
- Excellent knowledge of IT systems and software programmes such as Outlook, Word, Excel and PowerPoint.
- Understanding of Confidentiality and Data Protection Act.
- Knowledge and understanding of the ICB.
- Experience of coordinating and supporting projects.
- Knowledge and experience of Project Management processes.
- Knowledge of administrative and organizational procedures acquired through training and relevant experience.
- Demonstrable proven experience of working as a PA or equivalent
Desirable
- Previous experience of working in the NHS.
Communication Skills
Essential
- Clear communicator with excellent writing and data entry skills
- Able to develop and present a wide range of information in different ways to stakeholders.
- Ability to work under pressure in a busy working environment and able to multi-task.
- Effective team working.
- Minute taking.
- Ability to pull together draft reports, data and letters.
Analytical
Essential
- Advanced numerical skills
- Ability to collate, interpret, present and report information in an appropriate, clear format to a wide range of stakeholders.
- Advanced problem-solving skills and ability to respond to sudden unexpected demands.
- Excellent time management skills with the ability to re-prioritise.
- Complex problem-solving skills
Planning Skills
Essential
- Skills for supporting project management
- Evidence of working to deadlines and creating, populating and updating project or action plans.
Desirable
- Experience of organising educational events
Equality and Diversity
Essential
- Understanding of and commitment to equality of opportunity and good working relationships
Autonomy
Essential
- Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
- Able to prioritise and support colleagues when under pressure if appropriate.
Personal Attributes/Other
Essential
- An ability to maintain confidentiality and trust
- Ability to work independently and use own initiative
- Professional, calm and efficient manner
- Commitment to continuing professional development
- Ability to write draft and tailor reports depending on the intended stakeholder.
- Positive and flexible approach to work
Person Specification
Qualifications,Knowledge, Training and Experience
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- Trained to appropriate level in safeguarding as per intercollegiate frameworks
- Significant administrative experience including initiating and managing office systems.
- Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
- Excellent knowledge of IT systems and software programmes such as Outlook, Word, Excel and PowerPoint.
- Understanding of Confidentiality and Data Protection Act.
- Knowledge and understanding of the ICB.
- Experience of coordinating and supporting projects.
- Knowledge and experience of Project Management processes.
- Knowledge of administrative and organizational procedures acquired through training and relevant experience.
- Demonstrable proven experience of working as a PA or equivalent
Desirable
- Previous experience of working in the NHS.
Communication Skills
Essential
- Clear communicator with excellent writing and data entry skills
- Able to develop and present a wide range of information in different ways to stakeholders.
- Ability to work under pressure in a busy working environment and able to multi-task.
- Effective team working.
- Minute taking.
- Ability to pull together draft reports, data and letters.
Analytical
Essential
- Advanced numerical skills
- Ability to collate, interpret, present and report information in an appropriate, clear format to a wide range of stakeholders.
- Advanced problem-solving skills and ability to respond to sudden unexpected demands.
- Excellent time management skills with the ability to re-prioritise.
- Complex problem-solving skills
Planning Skills
Essential
- Skills for supporting project management
- Evidence of working to deadlines and creating, populating and updating project or action plans.
Desirable
- Experience of organising educational events
Equality and Diversity
Essential
- Understanding of and commitment to equality of opportunity and good working relationships
Autonomy
Essential
- Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
- Able to prioritise and support colleagues when under pressure if appropriate.
Personal Attributes/Other
Essential
- An ability to maintain confidentiality and trust
- Ability to work independently and use own initiative
- Professional, calm and efficient manner
- Commitment to continuing professional development
- Ability to write draft and tailor reports depending on the intended stakeholder.
- Positive and flexible approach to work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
Address
BNSSG Integrated Care Board
100 Temple Street
Bristol
BS1 6HT
Employer's website
https://bnssg.icb.nhs.uk/ (Opens in a new tab)
