CHC Fast Track Administrator

Job summary

Vacancy for full time administrator in Fast Track team. Processing referrals for NHS funding for patients who are rapidly deteriorating and may be entering their final stage of life. Supporting a team of nurses with administrative duties to ensure smooth work flow, good communication and effective documentation.

Main duties of the job

To provide comprehensive and confidential administrative support to the Continuing Health Care Team.

Daily duties including processing referrals, typing letters, taking minutes, maintaining information systems such as spreadsheets and databases, filing, call handing, dealing with internal and external post.

To deal with highly sensitive patient information on a daily basis with empathy and professionalism an accordance with the GDPR and information governance legislation.

To understand the principles of electronic file management and apply them to daily work. This includes using the electronic server and intranet to share and collaborate on documents, appropriate naming and filing of electronic documents, and appropriate storage and archiving of e-mails and other correspondence.

To pay close attention to detail and to ensure high standards of accuracy are maintained across all outgoing and internal material, ensuring information is accessible where there are barriers to understanding, for example first language not English, learning difficulties, or other impairments including visual and hearing.

To undertake training courses where appropriate to meet the changing requirements of the service.

To participate in the rotation of administrators across the Funded Care Team.

To be willing to learn and proactive in developing a knowledge and understanding of the service and CHC/FNC processes and practices.

About us

We are committed to creating an inclusive organisation that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community; from people of all ages, disabled people, all genders, people from ethnic minority groups, LGBTQ+ people, people with diverse gender identity and expression, people from all religions and beliefs and other diverse characteristics, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process.

Employer details

Employer name

NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board

Address

BNSSG ICB

Bristol 360 Three Six Zero, Marlborough Street

Bristol

BS13NX

Employer's website

https://bnssg.icb.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board

Address

BNSSG ICB

Bristol 360 Three Six Zero, Marlborough Street

Bristol

BS13NX

Employer's website

https://bnssg.icb.nhs.uk/ (Opens in a new tab)

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