Senior Performance Manager - Mental Health

Job description

Job responsibilities

Communication

• The post holder will be required to communicate and provide highly complex information to a wide range of internal and external stakeholders.
• Commit to working and engaging constructively with internal and external stakeholders on a range of contentious issues.
• To operate in a highly political and sensitive environment.
• Assist with public relations and marketing activities.

Organisation and Planning

• As senior work stream lead working internally and externally to deliver projects, initiatives and services to time and in a cost-effective way in their designated areas of responsibility.

• Highlight exceptions and risks ensuring mitigating action can be taken to keep the programme on track.
• Deliver projects to comply with key performance indicators.
• Ensure projectsand initiatives are delivered on time, to quality standards and in a cost-effective manner, adjusting plans as required.
• Support the development of the Service Delivery Unit for Mental Health

Service Development and Research

• Determine the development of performance and governance strategies and the development and implementation of improvement programmes, in accordance with System priorities.

Finance and Resources

• Support the portfolio of programmes in demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits.
• Act in a way that is compliant with Standing Orders and Standing Financial Instructions in the discharge of this responsibility.
• Responsible for matching the available budget for each workstream to the appropriate staff resources and projects and for ensuring that the budget breaks even. Co-ordinate the budget, monitoring expenditure against target areas.
• Constantly strive for value for money and greater efficiency in the use of these budgets and to ensure that they operate in recurrent financial balance year on year.

Leadership and Management

• Responsible for the day to day range of staff management matters, which will include responsibility for supporting appraisals, development of staff, recruitment and where necessary processes such as grievance and disciplinary matters.
• Responsible for an individuals development on the job and job performance management. Work in conjunction with line managers and other job managers to assess and manage confidential information about an individuals performance and capability development.
• To support the identification and sharing of best practice in employee engagement.
• Actively role models compassionate, inclusive behaviours and establishes a culture of teamwork and collaboration.

Information Resources

• Present highly complex information about projects, initiatives and services to a wide range of stakeholders in a formal setting.
• Assist with Freedom of Information requests, keep under review the framework and in accordance with the legislation.
• In depth analysis, interpretation and production of complex and multiple reports including financial returns.
• Develop the acquisition, organisation, provision and use of knowledge and information.
• Drafting reports summarising status on issues, appraising outcomes, and providing progress reports for the Head of Mental Health.
• Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust business cases and contribute to project products.
• Analyse, interpret and present data to highlight issues, risks and support decision making.
• Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting data and information.

Management Support

• Provide advice and prepare strategic reports and briefings for directors and stakeholders.

Professional Development

Other

• To carry out other appropriate delegated duties as required
• The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an on-going basis in accordance with the changing needs of the Department and the Organisation

Person Specification

Knowledge, Training and Experience

Essential

• Educated to masters level or equivalent level of experience of working at a senior level in specialist area
• Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
• Evidence of post qualifying and continuing professional development
• Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
• Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
• Should have an appreciation of the relationship between the Department of Health, NHSE, the ICB and individual provider organisations
• Member of relevant professional body

Communication Skills

Essential

• Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level.
• Good presentational skills for conveying complex concepts.
• Ability to use informed persuasion to influence others.

Analytical

Essential

• Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
• Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution

Planning Skills

Essential

• Evidence of planning and delivering programmes and projects and services on time.

Management Skills

Essential

• Abilities for financial and staff management

Physical Skills

Essential

• Working knowledge of Microsoft Office with intermediate keyboard skills.

Autonomy

Essential

• Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales Interpreting national policy for implementation

Equality and Diversity

Essential

• Demonstrable understanding of equality, diversity and inclusion with evidence of personal impact in these areas
• Evidence of reviewing and implementing the most effective way to promote equality, diversity and inclusion across employment practices and/or service delivery. Demonstrate the ability to take appropriate actions which support and promote this agenda.

Financial and Physical Resources

Essential

• Previously responsible for a budget, involved in budget setting and working knowledge of financial processes

Other

Essential

• Team working skills Self-motivated Ability to move between details and the bigger picture. Demonstrates honesty and integrity and promotes organisational values. Embrace change, viewing it as an opportunity to learn and develop

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board

Address

BNSSG ICB

360, Marlborough Street

Bristol

BS1 3NX

Employer's website

https://bnssg.icb.nhs.uk/ (Opens in a new tab)