Job summary
Surrey Heartlands ICB (Integrated Care Board) are looking for an enthusiastic, motivated and experienced pharmacy technician to join our forward thinking, innovative and highly regarded Medicines Optimisation team in East Surrey.
We have an ambitious vision for transformation and continuous improvement of health and care across our footprint. We are in the unique position of having secured a devolution deal, which for the first time really brings together health and social care by allowing us to commission from a single budget. We have also developed four dynamic and sustainable pace based partnerships (across East Surrey, Guildford and Waverley, North West Surrey and Surrey Downs localities) based on co-operation with our component partners, and focusing on local population needs, priorities and decision making.
The post holder will be a Senior Medicines Optimisation Pharmacy Technician working in the East Surrey Place of Surrey Heartlands ICB, supporting GP practices in or around the towns of Reigate, Oxted, Horley and Lingfield. East Surrey has a population of approximately 190,000 and 14 GP practices working in 5 Primary Care Networks (PCNs). The Medicines Optimisation Team works closely with all GP practices to improve the quality, safety and cost-effectiveness of prescribing in primary care, works with colleagues in pharmaceutical commissioning to influence hospital prescribing practice, and embed medicines optimisation into everyday practice.
Main duties of the job
The post holder will be a qualified and registered pharmacy technician with significant post registration experience in a primary care, hospital or community setting.
We are looking for individuals who thrive on a challenge, with an understanding of the prescribing issues facing primary care. You should possess a wide range of experience and skills including excellent interpersonal and communication skills as well as sound clinical and technical knowledge about the legally required and best practice management of medicines.
Good organisational skills are essential together with the ability to manage your own workload without direct supervision.
Previous experience of working with GPs or in primary care would be an advantage although not essential.
Key components of the post will be to:
- Work as an active member of the Medicines Optimisation Team to ensure delivery of a legal, safe and high quality pharmaceutical service
- Contribute to the development of and support implementation of a medicines Optimisation strategy and associated services and projects
- Work with primary care pharmacists and GP practice staff to deliver ICB medicines optimisation plans in primary care.
Please see attached Job Description for more information.
Surrey Heartlands is currently operating a mixture of home and office working. The post holder will be required to travel to practices and other settings.
About us
Surrey Heartlands is a partnership of organisations working together - with staff, patients, their carers, families, and the public - to support people to live healthier lives. Surrey Heartlands developed into an Integrated Care Board (ICB) since July 2022, working through 4 Integrated, dynamic, and sustainable partnerships (ICP's) , each working together to deliver a shared vision across Surrey. ICP's aim to improve how local services are designed and co-ordinated for efficiency and benefit to the patient and service users. Each partnership is based on co-operation with our component partners, and focusing on local population needs, priorities and decision making.
The 4 ICP's are known as:
- North West Surrey Alliance
- Guildford and Waverley Alliance
- Surrey Downs Health and Care
- East Surrey Place
We have an ambitious vision for transformation and continuous improvement of health and care across our footprint and to deliver our objectives we need a team of capable, collaborative professionals who share the same vision. We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.
Job description
Job responsibilities
Please see attached job description / person specification.
This is a full-time permanent position but part-time/ flexible working will also be considered.
Job description
Job responsibilities
Please see attached job description / person specification.
This is a full-time permanent position but part-time/ flexible working will also be considered.
Person Specification
Knowledge, Training and Experience
Essential
- NVQ Level III & BTEC in Pharmaceutical Services or equivalent
- Current registration as a pharmacy technician with the General Pharmaceutical Council
- Able to provide evidence of continuing professional development Evidence of continuous professional development; record of CPD shows strong self development ethos and learning from a broad range of interests
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- Further training or significant experience in project management, financial management or supporting change management processes
- Experience and understanding of evaluating and measuring the performance of health services.
- Experience in communications and stakeholder management
- Post -registration experience in primary or secondary care as a pharmacy technician
- Experience of successfully working as part of a multi - disciplinary team
- Experience of designing and delivering education and training sessions to health care professionals and other staff
- Experience and understanding of developing and implementing service change
- Evidence of successful project delivery and change management
- Knowledge of current NHS policies/processes and structures relating to prescribing and medicines optimisation
- Knowledge of medicines optimisation issues relating to primary care
Analytical
Essential
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources
- Computer literate (knowledge of Word, Excel, Power Point)
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Experience of setting up and implementing internal processes and procedures
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement
Communication Skills
Essential
- Ability to deliver key messages succinctly and professionally both verbally and in writing
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence
- Skills for nurturing key relationships and maintaining networks
- Ability to influence and negotiate with a range of stakeholders to implement change in practice.
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Evidence of success in efficient and effective project and programme management
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for nurturing key relationships and maintaining networks
Planning Skills
Essential
- Skills for project management
Physical Skills
Essential
- Working knowledge of Microsoft Office with intermediate keyboard skills.
Management Skills
Essential
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
- Skills for managing projects ensuring they meet financial targets
Autonomy
Essential
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
Equality and Diversity
Essential
- Understanding of and commitment to equality of opportunity and good working relationships
- An ability to maintain confidentiality and trust
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Commitment to continuing professional development
- Professional calm and efficient manner
- Effective organiser
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
- An ability to carry out light physical effort, i.e., transportation of training materials and equipment.
- Ability to cope with occasional distressing or emotional circumstances in working environment
- Ability to travel and work flexibly across a geographical area as necessary
Person Specification
Knowledge, Training and Experience
Essential
- NVQ Level III & BTEC in Pharmaceutical Services or equivalent
- Current registration as a pharmacy technician with the General Pharmaceutical Council
- Able to provide evidence of continuing professional development Evidence of continuous professional development; record of CPD shows strong self development ethos and learning from a broad range of interests
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- Further training or significant experience in project management, financial management or supporting change management processes
- Experience and understanding of evaluating and measuring the performance of health services.
- Experience in communications and stakeholder management
- Post -registration experience in primary or secondary care as a pharmacy technician
- Experience of successfully working as part of a multi - disciplinary team
- Experience of designing and delivering education and training sessions to health care professionals and other staff
- Experience and understanding of developing and implementing service change
- Evidence of successful project delivery and change management
- Knowledge of current NHS policies/processes and structures relating to prescribing and medicines optimisation
- Knowledge of medicines optimisation issues relating to primary care
Analytical
Essential
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources
- Computer literate (knowledge of Word, Excel, Power Point)
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Experience of setting up and implementing internal processes and procedures
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement
Communication Skills
Essential
- Ability to deliver key messages succinctly and professionally both verbally and in writing
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence
- Skills for nurturing key relationships and maintaining networks
- Ability to influence and negotiate with a range of stakeholders to implement change in practice.
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Evidence of success in efficient and effective project and programme management
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for nurturing key relationships and maintaining networks
Planning Skills
Essential
- Skills for project management
Physical Skills
Essential
- Working knowledge of Microsoft Office with intermediate keyboard skills.
Management Skills
Essential
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
- Skills for managing projects ensuring they meet financial targets
Autonomy
Essential
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
Equality and Diversity
Essential
- Understanding of and commitment to equality of opportunity and good working relationships
- An ability to maintain confidentiality and trust
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Commitment to continuing professional development
- Professional calm and efficient manner
- Effective organiser
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
- An ability to carry out light physical effort, i.e., transportation of training materials and equipment.
- Ability to cope with occasional distressing or emotional circumstances in working environment
- Ability to travel and work flexibly across a geographical area as necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
Surrey Heartlands ICB
Address
Woodhatch Place
11 Cockshot Hill
Woodhatch
RH2 8EF