Job summary
We are looking for a Programme Manager.
To provide leadership and change management skills for a two year programme to work across Surrey. The Macmillan Programme Manager will work collaboratively across Frimley and Surrey Heartlands ICS to deliver the Macmillan Psychological Support across Cancer Programme. The post holder will scope the current provision of psychological support services for people affected by cancer across Surrey Heartlands and Frimley Integrated Care Systems (ICSs) involving all stakeholders. The results of which will be utilised to inform transformation of services leading to new models of mental health and wellbeing support for those living with and beyond cancer.
if you have experience of delivering complex health programmes, are able to develop effective working relationships across organisations and boundaries, and are motivated to make a difference, then this role could be for you.
Main duties of the job
The main duties will include:
- Report all services currently available, providing clear referral routes for both professionals and people affected by cancer.
- Report gaps in current provision.
- Work with stakeholders and people affected by cancer.
- Work collaboratively identify recommendations for improvement where gaps persist.
- Provide robust evidence to inform a business case to support sustainable funding of dedicated psychological support services to all people affected by cancer within the Surrey Heartlands and Frimley localities.
- To build strong relationships with those providers.
- To undertake any other duties which is deemed appropriate to the band when requested by senior staff.
About us
Surrey Heartlands is a partnership of organisations working together - with staff, patients, their carers, families, and the public - to support people to live healthier lives. Surrey Heartlands developed into an Integrated Care Board (ICB) since July 2022, working through 4 Integrated, dynamic, and sustainable partnerships (ICP's) , each working together to deliver a shared vision across Surrey. ICP's aim to improve how local services are designed and co-ordinated for efficiency and benefit to the patient and service users. Each partnership is based on co-operation with our component partners, and focusing on local population needs, priorities and decision making.
The 4 ICP's are known as:
- North West Surrey Alliance
- Guildford and Waverley Alliance
- Surrey Downs Health and Care
- East Surrey Place
We have an ambitious vision for transformation and continuous improvement of health and care across our footprint and to deliver our objectives we need a team of capable, collaborative professionals who share the same vision. We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.
Job description
Job responsibilities
As it is a Macmillan funded post, your professional development will be actively supported by Macmillan Cancer Support.
Please see attached Job Description & Person Specification for more information.
Job description
Job responsibilities
As it is a Macmillan funded post, your professional development will be actively supported by Macmillan Cancer Support.
Please see attached Job Description & Person Specification for more information.
Person Specification
Knowledge, Training & Experience
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in a specialist area
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
- Evidence of post qualifying and continuing professional development
- Must have an understanding of the background to and aims of current healthcare policy in England and appreciate the implications of this on engagement
- Comprehensive experience of programme and project principle techniques and tools such Managing Successful Programmes, Prince2 or Agile
- Experience of leading service improvement across organisational boundaries and multi-agency working
- Evidence of influencing, motivating and negotiating with others in relation to improving care outcomes
Communication Skills
Essential
- Ability to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Ability to negotiate on difficult and controversial issues including performance and change.
Analytical
Essential
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse complex facts and situations and develop a range of options.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking - ability to anticipate and resolve problems before they arise.
- Numerate and able to understand complex financial issues combined with deep analytical skills
Planning Skills
Essential
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Comprehensive experience of using project principles techniques and tools such as Prince 2 and Managing Successful Projects.
- Ability to develop Project Initiation Documents following Business Case approval and building on detail in the Business case.
- Ability to plan in detail projects within their remit, identifying activities required with timescales and resources identified.
Management Skills
Essential
- Must be able to prioritise own work effectively and be able to direct activities of others.
- Experience of managing and motivating others without direct line management.
Autonomy/Freedom to Act
Essential
- Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.
- Experience of identifying and interpreting National policy.
- Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation).
Physical Skills
Essential
- Working knowledge of Microsoft Office with intermediate keyboard skills
- Ability to travel across Surrey and Sussex.
Equality and Diversity
Essential
- Need to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices but also in relation to management systems for Frimley and Surrey Heartlands.
Financial and Physical Resources
Essential
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
Person Specification
Knowledge, Training & Experience
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in a specialist area
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
- Evidence of post qualifying and continuing professional development
- Must have an understanding of the background to and aims of current healthcare policy in England and appreciate the implications of this on engagement
- Comprehensive experience of programme and project principle techniques and tools such Managing Successful Programmes, Prince2 or Agile
- Experience of leading service improvement across organisational boundaries and multi-agency working
- Evidence of influencing, motivating and negotiating with others in relation to improving care outcomes
Communication Skills
Essential
- Ability to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Ability to negotiate on difficult and controversial issues including performance and change.
Analytical
Essential
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse complex facts and situations and develop a range of options.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking - ability to anticipate and resolve problems before they arise.
- Numerate and able to understand complex financial issues combined with deep analytical skills
Planning Skills
Essential
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Comprehensive experience of using project principles techniques and tools such as Prince 2 and Managing Successful Projects.
- Ability to develop Project Initiation Documents following Business Case approval and building on detail in the Business case.
- Ability to plan in detail projects within their remit, identifying activities required with timescales and resources identified.
Management Skills
Essential
- Must be able to prioritise own work effectively and be able to direct activities of others.
- Experience of managing and motivating others without direct line management.
Autonomy/Freedom to Act
Essential
- Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.
- Experience of identifying and interpreting National policy.
- Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation).
Physical Skills
Essential
- Working knowledge of Microsoft Office with intermediate keyboard skills
- Ability to travel across Surrey and Sussex.
Equality and Diversity
Essential
- Need to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices but also in relation to management systems for Frimley and Surrey Heartlands.
Financial and Physical Resources
Essential
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Surrey Heartlands ICB
Address
Dukes Court
Duke Street
Woking
GU21 5BH