Job summary
The newly established People Services and Business Partnering Team works closely with senior management to provide business-focused people and Organisational Development (OD) solutions to support the provision of high quality, productive and innovative services across the ICB, including Place based teams.
The People Services and Business Partnering Team strives to enable the ICB to deliver an excellent health and social care service to North East London by providing first-class and timely HR advice, support and interventions at a strategic and operational level. The team undertakes activities that will support the ICB in driving continuous improvement and delivery of high-quality health and social care through outstanding leadership and management of its people. All the team's activities will be closely aligned with the NHS People Plan and other relevant strategic frameworks, including the Workforce Race Equality Strategy.
Main duties of the job
The Head of People Services will lead a first-class People advisory service through the Business Partnering model and People Services and Business Partnering Team. Provide strategic leadership, direction and support on technical workforce matters, and people focused solutions in line with a Just and Learning Culture.
You will support the delivery of the NHS People Plan/Promise and ICB people strategy, reviewing and revising to support the organisation's changing needs, leading and embedding a Business Partner and advisory model that provides pragmatic and innovative people solutions.You will ensure the team works as key partners within directorate/departmental teams, contributing to directorate objectives, priorities and plans. You will provide expert professional advice and strategic leadership on all aspects of the people strategy, including resourcing, retention, talent management and succession planning, workforce planning, employee relations and culture.
About us
North East London is steeped in history and culture, and home to over two million people (and rising). It's the most diverse area of the UK; and because of that, one of the most exciting and vibrant places to work.NHS North East London works with our health, social care, voluntary and community partners and residents) to plan and buy health services to meet our population's needs, making sure all parts of the local health and care system work effectively together. We work as part of the North East London Integrated Care System northeastlondonhcp.nhs.ukWe make sure residents and visitors have the best physical and mental health and have good access to high-quality health and care services. We have a vision to "work with and for all the people of North East London to create meaningful improvements in health, wellbeing and equity."We serve eight local authority areas: Barking and Dagenham; City of London; Hackney; Havering; Newham; Redbridge; Tower Hamlets; and Waltham Forest.
Job description
Job responsibilities
- Leading the service, attending key stakeholder meetings, internal Committees and external meetings. This will require the highest level of communication skills and emotional intelligence to influence and build relationships in challenging working conditions.
- Lead and ensure the delivery of a consistent and solution focused service to the organisation through our Business Partnering model, ensuring it meets its customers needs and expectations.
- Act as a strategic change agent (within key areas and across the ICB as a whole) to help identify, plan and deliver major change projects, leading where necessary.
- Ensure our approach to talent acquisition and onboarding effectively promotes the ICB as an employer of choice and attracts high quality people aligned with our purpose and values.
- Provide effective leadership and facilitate a positive employee relations climate through fostering a partnership approach to employee relations, including developing strong working relationships with Staff Side/trade union colleagues.
- Responsible for leading and implementing a collaborative working model across the People Directorate.
- Work with the Head of OD and Culture Development to develop strategic frameworks for identifying leadership, talent, and skills training and development needs and delivering the most effective learning solutions to ensure an appropriately skilled workforce aligned to our workforce plans
Please see the attached job description and person specification for a more detailed list of the main responsibilities.
Job description
Job responsibilities
- Leading the service, attending key stakeholder meetings, internal Committees and external meetings. This will require the highest level of communication skills and emotional intelligence to influence and build relationships in challenging working conditions.
- Lead and ensure the delivery of a consistent and solution focused service to the organisation through our Business Partnering model, ensuring it meets its customers needs and expectations.
- Act as a strategic change agent (within key areas and across the ICB as a whole) to help identify, plan and deliver major change projects, leading where necessary.
- Ensure our approach to talent acquisition and onboarding effectively promotes the ICB as an employer of choice and attracts high quality people aligned with our purpose and values.
- Provide effective leadership and facilitate a positive employee relations climate through fostering a partnership approach to employee relations, including developing strong working relationships with Staff Side/trade union colleagues.
- Responsible for leading and implementing a collaborative working model across the People Directorate.
- Work with the Head of OD and Culture Development to develop strategic frameworks for identifying leadership, talent, and skills training and development needs and delivering the most effective learning solutions to ensure an appropriately skilled workforce aligned to our workforce plans
Please see the attached job description and person specification for a more detailed list of the main responsibilities.
Person Specification
Education / Qualifications
Essential
- Educated to masters level or equivalent experience and minimum MCIPD qualified
Experience
Essential
- Evidence of working at a senior level (direct report to a Director or Deputy) and significant people management leadership experience within a large and complex environment (including heavily unionized and politically sensitive environment)
- Experience in applying a business partner approach - working with senior managers to develop services and applying HR expertise to provide solutions to complex problems
- Demonstrable success in leading and managing complex change programmes and in developing new ways of working
Knowledge
Essential
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Capability to plan over short, medium and long -term timeframes and adjust plans and resource requirements accordingly
- Experience in promoting the equality and diversity agenda - able to evidence achievements concerning organisational equality and diversity objectives
Person Specification
Education / Qualifications
Essential
- Educated to masters level or equivalent experience and minimum MCIPD qualified
Experience
Essential
- Evidence of working at a senior level (direct report to a Director or Deputy) and significant people management leadership experience within a large and complex environment (including heavily unionized and politically sensitive environment)
- Experience in applying a business partner approach - working with senior managers to develop services and applying HR expertise to provide solutions to complex problems
- Demonstrable success in leading and managing complex change programmes and in developing new ways of working
Knowledge
Essential
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Capability to plan over short, medium and long -term timeframes and adjust plans and resource requirements accordingly
- Experience in promoting the equality and diversity agenda - able to evidence achievements concerning organisational equality and diversity objectives
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).