Bank - Senior Administrator

Job summary

NHS Sussex ICB ambition is to create an inclusive working environment which reflects our commitment to celebrate and promote diversity for all groups. We are particularly under-represented in staff from Black, Asian, and Minority Ethnic (BAME) and disabled communities and actively encourage and welcome applications from these communities. Furthermore, we welcome applications from reservists and ex-armed forces as we recognise the benefits of the values, skills, training and experience that they bring to their work with us.

We encourage all applicants to share their equality information with us confidentially during the application process so that we can statistically monitor how fair and equitable our recruitment process is and how well we are reaching applicants from diverse communities and identify where we need to improve. This information is removed before shortlisting.

Main duties of the job

All Age Continuing Care(AACC) is a collective term for services provided by the NHS. These services assess and provide funding for the care of individuals of all ages to meet their ongoing health and care needs, in accordance with national eligibility criteria. The NHS Sussex AACC Team brings services together to ensure smooth transitions when peoples needs change and/or they move between eligibility for different services.

The Senior Administrator plays a leading role as part of a particularly dynamic customer facing team. The team act as first point of contact for the department, triaging enquiries, dealing with routine and specialist queries in a pleasant and helpful manner. Communicating relevant information to stakeholders (including the public, patients, relatives, NHS professionals, adult social care, nursing homes and other providers), referring to AACC Practitioners (Nurses, Social Workers, Allied Health Professionals) asappropriate, taking messages and signposting to the relevant departments/person.

Be a leading member of the operational administration team covering complex administrative tasks relating to All Age Continuing Healthcare. Supporting the team with the daily supervision of AACC assessment / commissioning systems, processes and support staff.

About us

NHS Sussex ICB are committed to enabling team members to work in an agile and flexible way. We adopt a flexible first approach to working patterns. We empower our people to work where, when, and how they choose with minimum constraints to support their wellbeing to sustain good work life balance and to optimise performance and delivery.

We celebrate diversity and promote equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

Flexible working requests will be considered for all roles.

Agile working is not just related to working from different locations or at different times. It is about effectively utilising technology to improve work practices and to work differently to increase our overall effectiveness to improve health outcomes for our population.

Should you require a reasonable adjustment to our recruitment process please contact the Recruitment Team at scw.peopleresource@nhs.net to ensure that measures can be put in place to support you.

NHS Sussex has committed to achieving Net Zero Carbon emissions by 2045. As a member of staff you will be encouraged and supported to implement new ways of working that will help us achieve that goal.

Working for us - Sussex Health and Care (ics.nhs.uk)

Employer details

Employer name

NHS Sussex ICB

Address

Sackville House

Brooks Close

Lewes

East Sussex

BN72FZ

Employer's website

https://www.sussex.ics.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

NHS Sussex ICB

Address

Sackville House

Brooks Close

Lewes

East Sussex

BN72FZ

Employer's website

https://www.sussex.ics.nhs.uk/ (Opens in a new tab)

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