Job summary
NHS
Sussex ICB ambition is to create an inclusive working environment which
reflects our commitment to celebrate and promote diversity for all groups. We
are particularly under-represented in staff from Black, Asian, and Minority
Ethnic (BAME) and disabled communities and actively encourage and welcome
applications from these communities. Furthermore, we welcome applications
from reservists and ex-armed forces as we recognise the benefits of the values,
skills, training and experience that they bring to their work with us.
We
encourage all applicants to share their equality information with us
confidentially during the application process so that we can statistically
monitor how fair and equitable our recruitment process is and how well we are
reaching applicants from diverse communities and identify where we need to
improve. This information is removed before shortlisting.
Main duties of the job
Fixed Term Contract:
6 months. Applicants from within the NHS will be offered on a secondment basis
only & should obtain agreement from their employer prior to submitting the
application. Applicants external to the NHS must demonstrate a break in
reckonable NHS service of 12 months.
This opportunity is for a
senior performance manager and analytics professional, working within NHS
Sussexs Business Intelligence (BI) team.
The post-holder will be
expected to actively engage and participate in cross-functional collaboration
within the Strategy, Commissioning and Integration Directorate (SCI)
Directorate, recognising the interconnectedness of the strategic and joint
commissioning and transformation portfolios. This includes sharing knowledge,
insights, and best practice across the areas of Mental Health, Learning
Disabilities and Autism, Acute, Urgent, Community and Primary Care and working
jointly with Strategy, and place-based Joint Commissioning and Integration
functions. The post-holder will share their subject matter expertise/skills,
working strategically with others, supporting and embedding integration and new
ways of working, enabling collective decision-making & strategy development.
The job description is an
outline of the tasks, responsibilities and outcomes required of the role, and
the job specification is an outline of the skills, experience and qualities
needed. The post-holder will carry out any other duties as may reasonably
be required by the BI team.
About us
NHS Sussex ICB are
committed to enabling team members to work in an agile and flexible way. We
adopt a flexible first approach to working patterns. We empower our people to
work where, when, and how they choose with minimum constraints to support their
wellbeing to sustain good work life balance and to optimise performance and
delivery.
We celebrate
diversity and promote equal opportunities; we are committed to challenging and
eliminating racism and other forms of discrimination and advancing and
promoting equality of opportunity in the provision of services and creating an
inclusive environment for all employees. We believe that everyone has the right
to be treated with dignity and respect.
Flexible working
requests will be considered for all roles.
Agile working is
not just related to working from different locations or at different times. It
is about effectively utilising technology to improve work practices and to work
differently to increase our overall effectiveness to improve health outcomes for
our population.
Should you require
a reasonable adjustment to our recruitment process please contact the
Recruitment Team at scw.peopleresource@nhs.net to ensure that measures can be
put in place to support you.
NHS Sussex has
committed to achieving Net Zero Carbon emissions by 2045. As a member of staff
you will be encouraged and supported to implement new ways of working that will
help us achieve that goal.
Working for us -
Sussex Health and Care (ics.nhs.uk)
Job description
Job responsibilities
The Strategy, Commissioning and Integration Directorate
(SCI) has been established to enable NHS Sussex to:
Strengthen its approach to strategic commissioning,
focusing on outcomes and joining up pathways of care across organisational
boundaries.
Focus on reducing unwarranted variation in
healthcare and address health inequalities.
Develop integrated community teams, with system
partners including local authorities.
Lead the strategic development of the system to
enable the establishment of clinically led provider collaboratives to improve
pathways, deliver service transformation and deliver best value within
available resources.
The following changes
are key to implement new ways of working to deliver the aims above:
Establish a single strategic commissioning
functionacross NHS Sussex,supported by health analytics,
evidence-based action and triangulation of feedback.
Establish clear line of shared
accountabilitybetween strategic commissioning, quality, and clinical
roles.
Standardise unwarranted variation in
commissioning practice across the three local authority areas, including
primary care commissioned services.
Strengthen focus on the deliverables within
contracts, including the NHS Standard contract.
Strengthen the strategic leadership role of NHS
Sussex.
Create a stronger infrastructure for delivery,
with a clear focus on delivering improvement.
All staffing bands will work across Sussex to
support increased strategic commissioning and a consistent approach to
deliver our Improving Lives Together strategy, with a focus on Place where
required to deliver local change.
The directorate will work in a matrix manner across
teams to ensure delivery using an MDT approach.
Job description
Job responsibilities
The Strategy, Commissioning and Integration Directorate
(SCI) has been established to enable NHS Sussex to:
Strengthen its approach to strategic commissioning,
focusing on outcomes and joining up pathways of care across organisational
boundaries.
Focus on reducing unwarranted variation in
healthcare and address health inequalities.
Develop integrated community teams, with system
partners including local authorities.
Lead the strategic development of the system to
enable the establishment of clinically led provider collaboratives to improve
pathways, deliver service transformation and deliver best value within
available resources.
The following changes
are key to implement new ways of working to deliver the aims above:
Establish a single strategic commissioning
functionacross NHS Sussex,supported by health analytics,
evidence-based action and triangulation of feedback.
Establish clear line of shared
accountabilitybetween strategic commissioning, quality, and clinical
roles.
Standardise unwarranted variation in
commissioning practice across the three local authority areas, including
primary care commissioned services.
Strengthen focus on the deliverables within
contracts, including the NHS Standard contract.
Strengthen the strategic leadership role of NHS
Sussex.
Create a stronger infrastructure for delivery,
with a clear focus on delivering improvement.
All staffing bands will work across Sussex to
support increased strategic commissioning and a consistent approach to
deliver our Improving Lives Together strategy, with a focus on Place where
required to deliver local change.
The directorate will work in a matrix manner across
teams to ensure delivery using an MDT approach.
Person Specification
Other
Essential
- Team working skills.
- Self-motivated.
- Ability to move between details and the bigger picture.
- Demonstrates honesty and integrity and promotes organisational values.
- Embrace change, viewing it as an opportunity to learn and develop.
Skills and Knowledge
Essential
- Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level.
- Good presentational skills for conveying complex concepts.
- Ability to use informed persuasion to influence others.
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution.
- Abilities for financial and staff management.
- Working knowledge of Microsoft Office with intermediate keyboard skills.
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales.
- Interpreting national policy for implementation.
Experience
Essential
- Experience of planning and delivering programmes and projects and services on time.
- Experience of operating at a senior level.
Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent.
- Evidence of post qualifying and continuing professional development
- 1.Customer Relationship Management:
- Stakeholder Engagement: Ability to build and maintain positive relationships with customers.
- Effective Communication: Skill in understanding customer needs and providing timely responses.
- Conflict Resolution: Capability to address customer issues and concerns.
- 2.Ad-Hoc Request Handling:
- Request Triage: Proficiency in prioritising and managing ad-hoc requests, including Freedom of Information (FOI) requests.
- Timeliness: Ability to respond promptly to urgent inquiries.
- 3.Briefing Preparation:
- Information Synthesis: Skill in summarising complex information into concise briefings.
- Tailored Briefings: Familiarity with creating audience-appropriate tailored briefings for a range of stakeholders, including senior and non-technical.
- Deep Dive Analysis: Capability to conduct unplanned in-depth investigations as needed.
- 4.Product Specification Development:
- Business-As-Usual (BAU) Products: Understanding of organisational needs and translating them into product specifications.
- Collaboration: Ability to work alongside and coordinate with other teams and functions, in particular with P&I Performance Development.
- 5.Guidance and Resource Dissemination:
- Knowledge Sharing: Proficiency in creating and distributing guidance documents, tools, and resources.
- Self-Service Advocacy: Championing self-service options for users through e.g. intranet management.
- 6.User Training and Support:
- Product Training: Capability to train users on data products and tools.
- Issue Resolution: Skill in addressing user queries and resolving technical issues.
- 7.Feedback Mechanisms:
- Stakeholder Feedback Collection: Establishing channels to gather feedback from internal and external stakeholders.
- Continuous Improvement: Using feedback to enhance processes and services.
Person Specification
Other
Essential
- Team working skills.
- Self-motivated.
- Ability to move between details and the bigger picture.
- Demonstrates honesty and integrity and promotes organisational values.
- Embrace change, viewing it as an opportunity to learn and develop.
Skills and Knowledge
Essential
- Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level.
- Good presentational skills for conveying complex concepts.
- Ability to use informed persuasion to influence others.
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution.
- Abilities for financial and staff management.
- Working knowledge of Microsoft Office with intermediate keyboard skills.
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales.
- Interpreting national policy for implementation.
Experience
Essential
- Experience of planning and delivering programmes and projects and services on time.
- Experience of operating at a senior level.
Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent.
- Evidence of post qualifying and continuing professional development
- 1.Customer Relationship Management:
- Stakeholder Engagement: Ability to build and maintain positive relationships with customers.
- Effective Communication: Skill in understanding customer needs and providing timely responses.
- Conflict Resolution: Capability to address customer issues and concerns.
- 2.Ad-Hoc Request Handling:
- Request Triage: Proficiency in prioritising and managing ad-hoc requests, including Freedom of Information (FOI) requests.
- Timeliness: Ability to respond promptly to urgent inquiries.
- 3.Briefing Preparation:
- Information Synthesis: Skill in summarising complex information into concise briefings.
- Tailored Briefings: Familiarity with creating audience-appropriate tailored briefings for a range of stakeholders, including senior and non-technical.
- Deep Dive Analysis: Capability to conduct unplanned in-depth investigations as needed.
- 4.Product Specification Development:
- Business-As-Usual (BAU) Products: Understanding of organisational needs and translating them into product specifications.
- Collaboration: Ability to work alongside and coordinate with other teams and functions, in particular with P&I Performance Development.
- 5.Guidance and Resource Dissemination:
- Knowledge Sharing: Proficiency in creating and distributing guidance documents, tools, and resources.
- Self-Service Advocacy: Championing self-service options for users through e.g. intranet management.
- 6.User Training and Support:
- Product Training: Capability to train users on data products and tools.
- Issue Resolution: Skill in addressing user queries and resolving technical issues.
- 7.Feedback Mechanisms:
- Stakeholder Feedback Collection: Establishing channels to gather feedback from internal and external stakeholders.
- Continuous Improvement: Using feedback to enhance processes and services.
