Job summary
The Emergency Preparedness,
Resilience and Response (EPRR), Urgent and Emergency Care and Resilience teams
are looking for an enthusiastic System Co-ordination Centre (SCC)/EPRR
Co-ordinator to join the team, working as a key member of the Chief Delivery Officer Directorate,
providing key support to the Emergency Preparedness, Resilience and Response,
Urgent and Emergency Care and Resilience business functions.
Providing
support to Sussex ICS, to give assistance in ensuring the effective and
efficient delivery of the full range of email communication supported by the
ICS. The System Co-ordination Centre (SCC) is responsible for the oversight and
coordination of emails across the Sussex healthcare system in support of the
NHS Sussex, NHS Englands Regional System Operational Cell (SE-ROC) and
Regional Vaccination Operational Cell (SE-RVOC).
Main duties of the job
The post holder
will be a point of contact for the system, managing, maintaining and developing
logs and being a central point of contact for all related tasks, including
communications with external partners and agencies.
Supporting
the SCC with email communications from the system and escalating issues
Support
the collation and coordination of Situational Reports (SitReps)
Supporting
the wider NHS system resilience response
Provide
support to the organisation by operating an ICC function when required to
support incident response
Support
a number of functions within the Emergency Preparedness, Resilience and
Response (EPRR) team.
About us
NHS Sussex ICB recognises the positive value
of diversity, promotes equality and challenges discrimination and welcomes applications from people of diverse backgrounds and identities. We
particularly welcome applications from disabled and ethnically diverse candidates as these staff groups are currently
under-represented throughout our organisation currently. We have also made a positive commitment to employing people from the Armed Forces Community,
We are also committed to enabling team members
to work in an agile, more flexible way, recognising that this will lead to more
effective and efficient ways of working. We will empower our people to work
where, when, and how they choose with minimum constraints to optimise
performance and delivery of results. Smarter working is not just related to
working from different locations or at different times. It is about gaining the
benefit of utilising technology to change work practices and to work
differently which should increase the effectiveness of the service and deliver
benefits to ICB business.
NHS Sussex has committed to achieving Net Zero
Carbon emissions by 2045. As a member of staff you will be encouraged and
supported to implement new ways of working that will help us achieve that goal.
Working
for us - Sussex Health and Care (ics.nhs.uk)
Job description
Job responsibilities
The post holder will work as a key member of the Chief Delivery Officer Directorate, providing key support to the Emergency Preparedness, Resilience and Response, Urgent and Emergency Care and Resilience business functions.
Providing support to Sussex ICS, to give assistance in ensuring the effective and efficient delivery of the full range of email communication supported by the ICS. The System Co-ordination Centre (SCC) is responsible for the oversight and coordination of email across the Sussex healthcare system in support of the NHS Sussex, NHS Englands Regional System Operational Cell (SE-ROC) and Regional Vaccination Operational Cell (SE-RVOC).
The post holder will be a point of contact for the system, managing, maintaining and developing logs and being a central point of contact for all related tasks, including communications with external partners and agencies.
The Role
Supporting the SCC with email communications from the system and escalating issues
Support the collation and coordination of Situational Reports (SitReps)
Supporting the wider NHS system resilience response
Provide support to the organisation by operating an ICC function when required to support incident response
Support a number of functions within the Emergency Preparedness, Resilience and Response (EPRR) team.
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Job description
Job responsibilities
The post holder will work as a key member of the Chief Delivery Officer Directorate, providing key support to the Emergency Preparedness, Resilience and Response, Urgent and Emergency Care and Resilience business functions.
Providing support to Sussex ICS, to give assistance in ensuring the effective and efficient delivery of the full range of email communication supported by the ICS. The System Co-ordination Centre (SCC) is responsible for the oversight and coordination of email across the Sussex healthcare system in support of the NHS Sussex, NHS Englands Regional System Operational Cell (SE-ROC) and Regional Vaccination Operational Cell (SE-RVOC).
The post holder will be a point of contact for the system, managing, maintaining and developing logs and being a central point of contact for all related tasks, including communications with external partners and agencies.
The Role
Supporting the SCC with email communications from the system and escalating issues
Support the collation and coordination of Situational Reports (SitReps)
Supporting the wider NHS system resilience response
Provide support to the organisation by operating an ICC function when required to support incident response
Support a number of functions within the Emergency Preparedness, Resilience and Response (EPRR) team.
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject plus further training to post graduate diploma or equivalent level of experience working at a similar level in specialist area.
- Further training or significant experience in project management, financial management or supporting change management processes.
Experience
Essential
- Experience and understanding of evaluating and measuring the performance of health services.
- Experience in communications and stakeholder management.
- Comprehensive knowledge of project management and/or health information systems development.
- Workforce development knowledge and experience.
- A good understanding of the health and social care environment and roles and responsibilities within it.
Skills and Knowledge
Essential
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
- Evidence of success in efficient and effective project and programme management.
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for nurturing key relationships and maintaining networks.
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend an appropriate course of action to address the issues.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Attention to detail combined with the ability to extract key messages from complex analysis.
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
- Takes decisions on difficult and contentious issues where they may be a number of courses of action.
- Project management skills, including coordinating projects ensuring they are delivered on schedule.
- Previous experience in project coordination.
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
- An ability to maintain confidentiality.
- Used to working in a busy environment.
- Adaptability, flexibility and ability to cope with uncertainty and change.
- Commitment to continuing professional development.
- Professional calm and efficient manner.
- Effective organiser.
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject plus further training to post graduate diploma or equivalent level of experience working at a similar level in specialist area.
- Further training or significant experience in project management, financial management or supporting change management processes.
Experience
Essential
- Experience and understanding of evaluating and measuring the performance of health services.
- Experience in communications and stakeholder management.
- Comprehensive knowledge of project management and/or health information systems development.
- Workforce development knowledge and experience.
- A good understanding of the health and social care environment and roles and responsibilities within it.
Skills and Knowledge
Essential
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
- Evidence of success in efficient and effective project and programme management.
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for nurturing key relationships and maintaining networks.
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend an appropriate course of action to address the issues.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Attention to detail combined with the ability to extract key messages from complex analysis.
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
- Takes decisions on difficult and contentious issues where they may be a number of courses of action.
- Project management skills, including coordinating projects ensuring they are delivered on schedule.
- Previous experience in project coordination.
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
- An ability to maintain confidentiality.
- Used to working in a busy environment.
- Adaptability, flexibility and ability to cope with uncertainty and change.
- Commitment to continuing professional development.
- Professional calm and efficient manner.
- Effective organiser.
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
