Discharge Transformation Programme Manager

NHS Sussex ICB

This job is now closed

Job summary

NHS Sussex Commissioners have an exciting opportunity for an experienced candidate in the role of Programme Manager in the Urgent Care team. This role leads on the transformation of discharge pathways from Brighton and Hove services back into the community and supporting the front door models in local hospitals. This role has been developed with, and sits alongside our colleagues in Adult Social Care. As our system transforms following Covid, the successful candidate will have the opportunity to provide programme leadership and development/oversight of the workstreams that take us through transition into our longer-term outcomes. Ultimately, this will improve the patient experience and promote the best use of our resources to ensure patients get the right support, in the right place at the right time.

When in post, you will develop a detailed knowledge of many principles - including HomeFirst, Discharge to Assess, Urgent Community Response and Therapy-Led pathways. You will have daily contact with a large range of partners - from frontline staff to very senior executives. You will be supported every step of the way and can expect to spend time co-located with partners to ensure we are achieving and delivering high quality outcomes for our population. This includes a strong focus on health inequalities.

Main duties of the job

The successful candidate will have previous experience in leading the management and assurance of complex projects and developing effective business processes which enable successful programme/project delivery. In addition, they are likely to have experience providing Programme Management leadership and support, preferably within the health or social care sector. Experience in both commissioner and service provider organisations would be a significant advantage and the ability to communicate clearly and with confidence is essential.

The Sussex Commissioners are an equal opportunities employer, and our workforce is currently under-represented from people from Black and Minority Ethnic and disabled communities. We would welcome applications from people from these communities as our ambition is that our workforce is fully reflective of the communities that we serve. Sussex CCGs are signed up to the disability confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

About us

NHS Sussex ICB recognises the positive value of diversity, promotes equality and challenges discrimination and welcomes applications from people of diverse backgrounds and identities. We particularly welcome applications from disabled and ethnically diverse candidates as these staff groups are currently under-represented throughout our organisation currently. We have also made a positive commitment to employing people from the Armed Forces Community,

We are also committed to enabling team members to work in an agile, more flexible way, recognising that this will lead to more effective and efficient ways of working. We will empower our people to work where, when, and how they choose with minimum constraints to optimise performance and delivery of results. Smarter working is not just related to working from different locations or at different times. It is about gaining the benefit of utilising technology to change work practices and to work differently which should increase the effectiveness of the service and deliver benefits to ICB business.

NHS Sussex has committed to achieving Net Zero Carbon emissions by 2045. As a member of staff you will be encouraged and supported to implement new ways of working that will help us achieve that goal.

Working for us - Sussex Health and Care (ics.nhs.uk)

Date posted

27 July 2023

Pay scheme

Agenda for change

Band

Band 8b

Salary

£58,972 to £68,525 a year

Contract

Permanent

Working pattern

Full-time

Reference number

D9146-ICB-6467KB

Job locations

Brighton & Hove City Council

Norton Road

Hove

East Sussex

BN3 4AH

Job description

Job responsibilities

Health and social care system partners in Brighton& Hove (B&H) have developed a programme of work designed the transform community services across health and social care in B&H. The aim of the role is to deliver the transformation programme already agreed amongst system partners, which includes delivering a Home First model, trusted assessment, and greater alignment of services. The complexity of this programme requires a programme management function to plan, co-ordinate and support the delivery of actions across several stakeholders. This role is hosted by NHS Sussex, but will sit across Health and Social Care services, being co-located within both and having access to the relevant systems.

The role will involve working closely with placed based colleagues in B&H to:

Deliver expert Programme Management support to a portfolio of programmes as defined by the Head of Urgent Care.

Act as a critical friend to proactively monitor and support the output of the teams programme to enable effective delivery of agreed objectives

Lead the implementation of the phases of the transformation programme, to include Discharge to Assess (D2A), Trusted assessor model, front and back door services, support the training, and cultural changes required

Maintain excellent communication between all stakeholders and collate feedback and input to ensure Community Transformation programme design reflects the needs and process agreed

The development of effective relationships with managers and key stakeholders in the business area across and outside of the organisation. This will include the negotiation of solutions to deliver objectives with a range of internal and external partners

Support Better Care Fund funded projects

Responsible for identifying and managing issues, risks and identifying mitigations to ensure the programme delivers its objectives within the required timeframes.

Provide timely reporting to system partners to support the delivery of progress against agreed programme milestones. And where necessary, is the basis for escalation.

Support the Head of Urgent Care, NHS Sussex; Assistant Director of Commissioning at Brighton and Hove City Council and the Brighton and Hove Area Director - Sussex Community NHS Foundation Trustin the production of assurance reports to internal and external audiences.

Ensure governance principles are applied to all projects, leading project reviews and analysis and providing detailed updates and assurance against the planned and forecast position

Produce project highlight reports and other project documentation to agreed quality standards and in accordance with agreed project management tools and templates

Ensure changes are raised in accordance with change management processes

Lead the identification of benefits and ensure plans for benefit realisation are agreed with Programme Boards

Ensure all programmes follow agreed standards for programme control

Lead programme progress and performance reviews, ensuring lessons are captured and shared with similar programmes elsewhere

Assist with the scheduling of resources within programmes

Ensure the identification and management of interdependencies

Support the Head of Urgent Care in the continuous improvement of Project and Programme management processes within the team.

Deliver training within a programme environment