NHS Devon Integrated Care Board

CHC Associate Practitioner

This job is now closed

Job summary

To work in either the Plymouth/Western area or the Exeter/Eastern area of Devon. Office base Exeter. Home working. Travelling Officer Status

The post holder will be part of the Nursing and Quality Directorate for NHS Devon Integrated Care Board (ICB) their aim will be to improve the quality of care and value for money of services commissioned for individuals who are the responsibility of NHS Devon ICB.

The post holder will play a key role in supporting the Continuing Healthcare (CHC) service across Devon. Working within the remit of the current National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care.

The post holder will be responsible for assisting in the delivery of person-centred assessments in order to identify any primary health care need which may result in eligibility for CHC (or associated funding stream), ensuring the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care is implemented and complied with according to the principles and processes.

The post holder will assist and support in the facilitation of multi-disciplinary assessments and reviews, in line with standard operating policy and procedures, and ensuring The National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care is implemented and complied with, according to the principles and processes.

Main duties of the job

Work within a dynamic team, delivering an effective service as part of the NHS Continuing Healthcare team. The post holder must have basic knowledge and experience of working within the health sector or Social Care sector.

Highly motivated and enthusiastic, will provide and coordinate administrative services to include sourcing and collating records, populating national tools for CHC, the preparation of agendas and minutes, taking appropriate follow-up action as required.
Liaising with other professionals, in person or virtually to Identify evidence of health care needs, using various computer systems appropriately.
The ability to readand understand clinical records and notes, demonstrating ability to collate a full set of documents and evidence to support the assessment of need.
The post holder will work under the supervision of Clinicians who will use this evidence to form the basis of their CHC assessment and will assist with typing the final document as required.
To use the information collated to support the CHC process and contribute to the clinical review process, to include confirming that a review had been completed and the outcome. To identify where there is a change in care needs and initiate a more in-depth review where required.
The ability to maintain professional relationships and rapport with individuals, their families, carers and health and social care colleagues.

About us

NHS Devon Integrated Care System

As an Integrated Care System (ICS), we recognise now more than ever that we can only provide the care that people really need by working together. Together for Devon therefore represents a partnership where health and care services work together with local communities to improve peoples health, wellbeing and care. It aims to transform health and care services so they are clinically, socially and financially sustainable.

Our vision is simple: equal chances for everyone in Devon to lead long, happy and healthy lives. To achieve this, we have set out six ambitions for the next five years that will help us transform services including: Effective and efficient care, embedding the Integrated Care Model, the Devon deal (a citizen-led approach to health and care), Children and young people, Digital Devon and ensuring Equality.

About NHS Devon

As part of the Devon ICS, NHS Devon Integrated Care Board is responsible for the majority of county's NHS budget, and develops a plan to improve peoples health, deliver high-quality care and better value for money. The organisation is led by a diverse board, with an aim to improve peoples lives in Devon wherever they live, to reduce health inequalities and make sure we can deliver these services for the long term.

For more information, visit our website www.onedevon.org.uk

Date posted

13 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

144-JW07-CNO-25

Job locations

NHS Devon ICB, Aperture House

Pynes Hill

Exeter

EX2 5AZ

Job description

Job responsibilities

Eligibility to Work in the UK Important Information

NHS Devon does not currently hold a sponsorship license to support visa applications. We have been able to successfully meet our recruitment needs without the requirement for visa sponsorship. As such, we are only able to consider applications from candidates who already have the appropriate legal right to work in the UK at the time of application. We are committed to fostering an inclusive and diverse workforce and welcome applications from all qualified individuals who meet this requirement. Thank you for your understanding.

Please see the attached Job description and person specification for full details of the role and responsibilities

Vacancies may close early if a high volume of applications are received.

Job description

Job responsibilities

Eligibility to Work in the UK Important Information

Please see the attached Job description and person specification for full details of the role and responsibilities

Vacancies may close early if a high volume of applications are received.

Person Specification

Qualifications

Essential

Educated to Level 3 Diploma in Clinical Healthcare Support or equivalent level of qualification or significant equivalent previous proven experience.

Desirable

Willingness to work towards the completion of a Level 5 Continuing Healthcare Associate Practitioner Apprenticeship or possess equivalent knowledge and experience. desirable

Experience

Essential

Experience of working in a health or social care environment

Desirable

Ability to transcribe and populate assessments reports of a high written standard
Good knowledge of NHS continuing healthcare legislation, the National Framework and associated guidelines

Skills & Attributes

Essential

Administrative or relevant experience including initiating and maintaining office systems, including a working Knowledge of Microsoft Office including Word and Excel
Problem solving skills.
Time management skills with the ability to re-prioritise

Communications

Essential

Ability to work effectively as part of a team
An ability to maintain confidentiality and trust in a professional, calm, and efficient manner.
Positive and flexible approach to work.
Ability to remain calm when dealing with people who have an emotional and/or financial interest in CHC decisions, demonstrating tact, diplomacy, and empathy

Other

Essential

Full driving license
Ability and access to transport to enable travel throughout the Devon footprint. Although generally the postholder will be aligned to a specific locality and work as part of a team
Ability to use a keyboard for lengthy periods, with a high degree of accuracy

Person Specification

Qualifications

Essential

Educated to Level 3 Diploma in Clinical Healthcare Support or equivalent level of qualification or significant equivalent previous proven experience.

Desirable

Willingness to work towards the completion of a Level 5 Continuing Healthcare Associate Practitioner Apprenticeship or possess equivalent knowledge and experience. desirable

Experience

Essential

Experience of working in a health or social care environment

Desirable

Ability to transcribe and populate assessments reports of a high written standard
Good knowledge of NHS continuing healthcare legislation, the National Framework and associated guidelines

Skills & Attributes

Essential

Administrative or relevant experience including initiating and maintaining office systems, including a working Knowledge of Microsoft Office including Word and Excel
Problem solving skills.
Time management skills with the ability to re-prioritise

Communications

Essential

Ability to work effectively as part of a team
An ability to maintain confidentiality and trust in a professional, calm, and efficient manner.
Positive and flexible approach to work.
Ability to remain calm when dealing with people who have an emotional and/or financial interest in CHC decisions, demonstrating tact, diplomacy, and empathy

Other

Essential

Full driving license
Ability and access to transport to enable travel throughout the Devon footprint. Although generally the postholder will be aligned to a specific locality and work as part of a team
Ability to use a keyboard for lengthy periods, with a high degree of accuracy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Devon Integrated Care Board

Address

NHS Devon ICB, Aperture House

Pynes Hill

Exeter

EX2 5AZ

Employer's website

https://onedevon.org.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Devon Integrated Care Board

Address

NHS Devon ICB, Aperture House

Pynes Hill

Exeter

EX2 5AZ

Employer's website

https://onedevon.org.uk/ (Opens in a new tab)