Job summary
Senior EPRR Specialist, Band 7, Permanent role, 1.0 FTE
We have an exciting opportunity for a Senior EPRR Specialist to join The System Coordination Centre (SCC), Devon Resilience and EPRR team.
This is a key high-profile service delivered by NHS Devon. Regularly working across all acute, ambulance, community, mental health, primary care providers, and social care services to ensure they have robust plans, assurance and escalation strategies to effectively provide patient flow and safety. This includes responses to emergency situations in urgent care pathways, critical incidents, increased pressure or other scenarios. The team also provide intelligence and associated assurance to system leads and national teams.
The team provides EPRR leadership and subject matter expertise for NHS Devon and wider Devon system, undertaking nationally mandated EPRR assurance and representing EPRR across the Devon system to Region and multi-agency partners.
If you have the knowledge, passion and enthusiasm to make a real difference to healthcare in Devon, we would welcome your application.
Main duties of the job
- Working to the Senior EPRR Manager, leading on agreed areas of EPRR planning and process development to enable NHS Devon to provide an effective response in the event of an emergency or disruptive event.
- Lead initial debriefings, ensuring lessons identified are recorded and tracked following emergency incidents, training or exercises.
- Support the delivery of EPRR Policy across the Devon System, working closely with NHS and multi-agency partners.
- Support the delivery of NHS Devon responsibilities through engagement with Local Health Resilience Partnership (LHRP) partners at the Business Management Group (BMG) level.
- Maintain professional links with other NHS organisations and multi-agency partners, working collaboratively with them on emergency planning, training and exercising.
- Contribute to LHRP and LRF working groups, ensuring that NHS Devon and the wider Devon NHS System perspectives are appropriately represented and taken into account.
- Lead working groups within the Devon system and the LHRP on specific aspects of EPRR work.
- Provide specialist advice, support and guidance, to Directorate and Service Business Continuity Leads, to aid them in completion of their Business Continuity Plans.
For further information on this opportunity please contact Phil Coutie, Senior EPRR Manager viaphilip.coutie@nhs.net
About us
NHS Devon Integrated Care System
As an Integrated Care System (ICS), we recognise now more than ever that we can only provide the care that people really need by working together. Together for Devon therefore represents a partnership where health and care services work together with local communities to improve peoples health, wellbeing and care. It aims to transform health and care services so they are clinically, socially and financially sustainable.
Our vision is simple: equal chances for everyone in Devon to lead long, happy and healthy lives. To achieve this, we have set out six ambitions for the next five years that will help us transform services including: Effective and efficient care, embedding the Integrated Care Model, the Devon deal (a citizen-led approach to health and care), Children and young people, Digital Devon and ensuring Equality.
About NHS Devon
As part of the Devon ICS, NHS Devon Integrated Care Board is responsible for the majority of county's NHS budget, and develops a plan to improve peoples health, deliver high-quality care and better value for money. The organisation is led by a diverse board, with an aim to improve peoples lives in Devon wherever they live, to reduce health inequalities and make sure we can deliver these services for the long term.
For more information, visit our website www.onedevon.org.uk
Job description
Job responsibilities
Please see the attached Job description and person specification for full details of the role and responsibilities.
Job description
Job responsibilities
Please see the attached Job description and person specification for full details of the role and responsibilities.
Person Specification
Experience, Knowledge & Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area.
- Relevant post graduate degree or equivalent level of experience.
- Diploma in Health Emergency Preparedness, Resilience and Response, or willingness to study and achieve this, provided relevant work experience is deemed suitable.
- Significant experience of successfully operating in a politically sensitive environment.
- Demonstrated experience of co-ordinating projects in complex and challenging environments.
- Experience of managing risks and reporting.
- Experience of drafting briefing papers and correspondence at SMT level.
- Experience of business planning processes
- Ability to support the budget setting for a department and/or service.
- Evidence of continued professional development.
- Member of relevant professional bodies, if applicable.
Desirable
- Demonstrated experience in a Healthcare environment.
- Understanding of the public sector
Communication Skills
Essential
- Skilled communicator with the ability to construct and deliver concise yet insightful communications on complex matters, for dissemination to diverse audiences.
- Capable of navigating complex and difficult situations, requiring persuasion and influence skills to deliver clear ideas and concepts where there may be barriers to understanding.
- Experience of creating and giving presentations to a varied group of internal and external stakeholders.
- Evidence of success in efficient and effective project and programme management.
- Skills for nurturing key relationships and maintaining networks.
Analytical Skills
Essential
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
- Numerate and able to understand complex issues combined with deep analytical skills.
- Ability to analyse and interpret very complex information, pre-empt and evaluate issues, and recommend an appropriate course of action to address the issues.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Strategic thinking - ability to anticipate.
- Attention to detail combined with the ability to extract key messages from complex analysis.
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
Planning Skills
Essential
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Experience of setting up and implementing internal processes and procedures.
Management Skills
Essential
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
- Skills for managing projects ensuring they meet financial targets.
Autonomy / Freedom to Act
Essential
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
Equality & Diversity
Essential
- Understanding of and commitment to equality of opportunity and good working relationships.
Physical Skills
Essential
- Standard keyboard skills, with the ability to learn/use of a range of software.
Other
Essential
- An ability to maintain confidentiality and trust.
- Used to working in a busy environment.
- Strong adaptability, flexibility and ability to cope with uncertainty and change.
- Commitment to continuing professional development.
- Professional calm and efficient manner.
- Strong effective organiser.
- Commitment to continuing professional development.
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
Desirable
- Experience of managing a team
Person Specification
Experience, Knowledge & Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area.
- Relevant post graduate degree or equivalent level of experience.
- Diploma in Health Emergency Preparedness, Resilience and Response, or willingness to study and achieve this, provided relevant work experience is deemed suitable.
- Significant experience of successfully operating in a politically sensitive environment.
- Demonstrated experience of co-ordinating projects in complex and challenging environments.
- Experience of managing risks and reporting.
- Experience of drafting briefing papers and correspondence at SMT level.
- Experience of business planning processes
- Ability to support the budget setting for a department and/or service.
- Evidence of continued professional development.
- Member of relevant professional bodies, if applicable.
Desirable
- Demonstrated experience in a Healthcare environment.
- Understanding of the public sector
Communication Skills
Essential
- Skilled communicator with the ability to construct and deliver concise yet insightful communications on complex matters, for dissemination to diverse audiences.
- Capable of navigating complex and difficult situations, requiring persuasion and influence skills to deliver clear ideas and concepts where there may be barriers to understanding.
- Experience of creating and giving presentations to a varied group of internal and external stakeholders.
- Evidence of success in efficient and effective project and programme management.
- Skills for nurturing key relationships and maintaining networks.
Analytical Skills
Essential
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
- Numerate and able to understand complex issues combined with deep analytical skills.
- Ability to analyse and interpret very complex information, pre-empt and evaluate issues, and recommend an appropriate course of action to address the issues.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Strategic thinking - ability to anticipate.
- Attention to detail combined with the ability to extract key messages from complex analysis.
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
Planning Skills
Essential
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Experience of setting up and implementing internal processes and procedures.
Management Skills
Essential
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
- Skills for managing projects ensuring they meet financial targets.
Autonomy / Freedom to Act
Essential
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
Equality & Diversity
Essential
- Understanding of and commitment to equality of opportunity and good working relationships.
Physical Skills
Essential
- Standard keyboard skills, with the ability to learn/use of a range of software.
Other
Essential
- An ability to maintain confidentiality and trust.
- Used to working in a busy environment.
- Strong adaptability, flexibility and ability to cope with uncertainty and change.
- Commitment to continuing professional development.
- Professional calm and efficient manner.
- Strong effective organiser.
- Commitment to continuing professional development.
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
Desirable
- Experience of managing a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.