Job summary
The system workforce team at NHS Devon is recruiting for an enthusiastic Workforce Information Analyst to be the go-to person for the delivery of workforce information analytics and business intelligence solutions for the Devon system. This role enables the post holder to work in a self-motivated and autonomous way to create, design and deliver a suite of current, high-quality workforce reports and dashboards across a range of workforce areas including performance against annual plan, retention, supply pipelines and strategic modelling to support the long-term workforce plans and One Devon approach. This is a key role in the system workforce team, the postholder can work flexibly from home or on site at the NHS Devon office in Exeter.
Main duties of the job
The system workforce team supports the system function to deliver its corporate function and ambition to lead, facilitate, co-ordinate and connect the strategic workforce agenda, subject matter experts and stakeholders across our diverse system.
A critical role within the System Workforce team, the post holder will support the delivery of System-level workforce initiatives that will support the delivery of the ICBs strategic workforce agenda by designing and implementing solution architecture that will attract, retain and develop the optimum workforce required to deliver sustainable workforce models across health and care providers.
As part of this role, there will be a requirement to work in a matrix and flexible way across multiple areas/teams to support business needs. The objectives of the role will be regularly reviewed to align to organisational priorities.
About us
NHS Devon Integrated Care System
As an Integrated Care System (ICS), we recognise now more than ever that we can only provide the care that people really need by working together. Together for Devon therefore represents a partnership where health and care services work together with local communities to improve peoples health, wellbeing and care. It aims to transform health and care services so they are clinically, socially and financially sustainable.
Our vision is simple: equal chances for everyone in Devon to lead long, happy and healthy lives. To achieve this, we have set out six ambitions for the next five years that will help us transform services including: Effective and efficient care, embedding the Integrated Care Model, the Devon deal (a citizen-led approach to health and care), Children and young people, Digital Devon and ensuring Equality.
About NHS Devon
As part of the Devon ICS, NHS Devon Integrated Care Board is responsible for the majority of county's NHS budget, and develops a plan to improve peoples health, deliver high-quality care and better value for money. The organisation is led by a diverse board, with an aim to improve peoples lives in Devon wherever they live, to reduce health inequalities and make sure we can deliver these services for the long term.
For more information, visit our ICS website www.icsdevon.co.uk and our NHS Devon website www.devon.icb.nhs.uk.
Job description
Job responsibilities
Please see the attached Job description and person specification for full details of the role and responsibilities.
Job description
Job responsibilities
Please see the attached Job description and person specification for full details of the role and responsibilities.
Person Specification
Experience, Knowledge & Qualifications
Essential
- Expert knowledge of MS packages including Word, PowerPoint and Outlook and proficient in the use of databases and Excel (to include pivots, tables, functions, formulae).
- Knowledge and experience of using information systems including SQL, Power BI, Tableau and R.
- Knowledge of the workforce requirements for the NHS Oversight and Assurance Framework
- Knowledge of the requirements for the annual workforce operational planning process.
- Proven experience in analytical role extracting, validating, analysing and presenting workforce data, preferably in an NHS environment.
- Ability to analyse and interpret complex information, including trends in order to draw conclusions and assist decision-making.
- Basic knowledge of project principles.
- Experience of planning and organising tasks or projects and of prioritising own workload and workload of others.
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
Desirable
- Previously worked in similar position within the public sector.
- Knowledge of NHS issues.
- Understanding of Data Protection Act
Communication Skills
Essential
- Skilled communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering complex information/ instructions to staff and service users.
- Knowledge of general workforce information requirements and workforce definitions in the NHS.
- Ability to pull together comprehensive draft reports, data and letters.
- Negotiating, networking and persuasive skills.
- Ability to work under pressure in a busy working environment and able to multi-task.
- Ability to work effectively as part of a team.
Equality & Diversity
Essential
- Understanding of and commitment to equality of opportunity and good working relationships.
Analytical Skills
Essential
- Strong problem-solving skills with the ability to respond to sudden unexpected demands.
- Excellent time management skills with the ability to re-prioritise.
Planning Skills
Essential
- Skills for supporting project management.
Management Skills
Essential
- Skills for managing aspects of projects ensuring they meet financial targets.
Desirable
- Training or experience of direct line management.
Physical Skills
Essential
- Skills for manipulating information.
- Advanced keyboard skills, use of a range of software.
Autonomy / Freedom to Act
Essential
- Ability to work without supervision.
- Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales.
Other
Essential
- An ability to maintain confidentiality and trust.
- Professional, calm and efficient manner.
- Commitment to continuing professional development.
- Positive, flexible and pro-active approach to work.
- Used to working in a busy environment.
- Adaptability, flexibility and ability to cope with uncertainty and change.
- Effective organiser.
Person Specification
Experience, Knowledge & Qualifications
Essential
- Expert knowledge of MS packages including Word, PowerPoint and Outlook and proficient in the use of databases and Excel (to include pivots, tables, functions, formulae).
- Knowledge and experience of using information systems including SQL, Power BI, Tableau and R.
- Knowledge of the workforce requirements for the NHS Oversight and Assurance Framework
- Knowledge of the requirements for the annual workforce operational planning process.
- Proven experience in analytical role extracting, validating, analysing and presenting workforce data, preferably in an NHS environment.
- Ability to analyse and interpret complex information, including trends in order to draw conclusions and assist decision-making.
- Basic knowledge of project principles.
- Experience of planning and organising tasks or projects and of prioritising own workload and workload of others.
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
Desirable
- Previously worked in similar position within the public sector.
- Knowledge of NHS issues.
- Understanding of Data Protection Act
Communication Skills
Essential
- Skilled communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering complex information/ instructions to staff and service users.
- Knowledge of general workforce information requirements and workforce definitions in the NHS.
- Ability to pull together comprehensive draft reports, data and letters.
- Negotiating, networking and persuasive skills.
- Ability to work under pressure in a busy working environment and able to multi-task.
- Ability to work effectively as part of a team.
Equality & Diversity
Essential
- Understanding of and commitment to equality of opportunity and good working relationships.
Analytical Skills
Essential
- Strong problem-solving skills with the ability to respond to sudden unexpected demands.
- Excellent time management skills with the ability to re-prioritise.
Planning Skills
Essential
- Skills for supporting project management.
Management Skills
Essential
- Skills for managing aspects of projects ensuring they meet financial targets.
Desirable
- Training or experience of direct line management.
Physical Skills
Essential
- Skills for manipulating information.
- Advanced keyboard skills, use of a range of software.
Autonomy / Freedom to Act
Essential
- Ability to work without supervision.
- Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales.
Other
Essential
- An ability to maintain confidentiality and trust.
- Professional, calm and efficient manner.
- Commitment to continuing professional development.
- Positive, flexible and pro-active approach to work.
- Used to working in a busy environment.
- Adaptability, flexibility and ability to cope with uncertainty and change.
- Effective organiser.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
