Job summary
If you have used any Artificial Intelligence (AI) programmes, such as ChatGPT, to support your application, please declare this at the start of your supporting statement.
PLEASE NOTE SY ICB IS NOT A SPONSORSHIP ORGANISATION
An
exciting opportunity has arisen for an enthusiastic project support
administrator with excellent organisational skills to support the Learning Disabilities and Autism
Programme Team.
You will
be an excellent communicator with the ability to organise and prioritise
workflow, you will be proficient in scheduling and managing a variety of
tasks with competing deadlines. A key element of this role is engaging with
senior stakeholders across South Yorkshire therefore having good
interpersonal skills is essential.
The Successful Candidate will be able to choose there preferred base location from the 4 ICB bases.
Interview date: w/c 17th March
Main duties of the job
The post holder will work as part of a team delivering an effective administrative
support service; providing efficient and effective support to the team
The post holder will be responsible for setting up and administering
project meetings, steering groups, workshops and events including completion
of minutes and action logs.
The post holder will be required to update online systems such as the
project management system and use Microsoft Teams
The programme is fast paced so you will need to be dynamic and have the
ability to multi-task and manage own workload effectively.
About us
NHS South Yorkshire Integrated Care Board oversees health
and social care for a population of 1.4m people. Working through our 4 places, Barnsley, Doncaster, Rotherham, and Sheffield, we are building on the
strengths, capacity and knowledge of all those directly involved with our local
communities to deliver our four key aims of Improving outcomes in
population health and healthcare; Tackling inequalities in outcomes, experience
and access; Enhancing productivity and value for money; and Helping the NHS
support broader social and economic development.
Our near 1,000 staff are committed to addressing the broader
health, public health, and social care needs of the population across South
Yorkshire through our values of One Team, Empowered and Innovative. We work as a key partner with the
Integrated Care Partnership (ICP) of health and care providers within the South
Yorkshire Integrated Care System (ICS) to collectively deliver health and care
services that meet the needs of the local population. In total there are 186 GP
practices in the region, 72,000 health and social care professionals working
across seven NHS trusts and four local authorities, and a further 6,000
voluntary, community and social enterprise sector (VCSE) organisations. We work
alongside all these colleagues through local councils, our VCSE
partners and other partners to address health inequalities and wider
determinants of health in South Yorkshire.
South Yorkshire ICB is a Disability Confident Employer
Job description
Job responsibilities
Support colleagues with
administrative tasks including
diary management.
Assist in coordinating
meetings and events.
Prepare agendas and take
notes at meetings.
Manage own time effectively.
Organise meetings for the team.
Updating project management
system
Plan complex administrative tasks/activities; supporting project work to be
achieved within set timeframes.
Ensure complaints, comments
and suggestions are dealt with sensitively
and helpfully, escalating as needed.
Explain sometimes complex
administrative and project
processes in an understandable way to colleagues, internal or external stakeholders.
Promote a positive image of
the service in all dealings; being professional, tactful and helpful.
Exercise judgement when
dealing with queries, resolving issues where possible and escalating as appropriate.
Standard keyboard skills are required to use
computer systems on a regular basis.
Updating spreadsheets and using Microsoft forms on
a day to day basis.
Job description
Job responsibilities
Support colleagues with
administrative tasks including
diary management.
Assist in coordinating
meetings and events.
Prepare agendas and take
notes at meetings.
Manage own time effectively.
Organise meetings for the team.
Updating project management
system
Plan complex administrative tasks/activities; supporting project work to be
achieved within set timeframes.
Ensure complaints, comments
and suggestions are dealt with sensitively
and helpfully, escalating as needed.
Explain sometimes complex
administrative and project
processes in an understandable way to colleagues, internal or external stakeholders.
Promote a positive image of
the service in all dealings; being professional, tactful and helpful.
Exercise judgement when
dealing with queries, resolving issues where possible and escalating as appropriate.
Standard keyboard skills are required to use
computer systems on a regular basis.
Updating spreadsheets and using Microsoft forms on
a day to day basis.
Person Specification
Qualifications
Essential
- Educated to diploma level/ NVQ level 4 in relevant administrative field i.e. project management or equivalent experience.
Knowledge & Understanding
Essential
- Knowledge of administrative systems and processes.
- Understanding of confidentiality.
Desirable
- Awareness of health services provision.
Experience
Essential
- Experience of working in an office or team environment.
Desirable
- Experience of working in healthcare or public sector environment.
Knowledge & Understanding
Essential
- Knowledge of administrative systems and processes.
- Understanding of confidentiality.
Desirable
- Awareness of health services provision.
Attributes
Essential
- Fosters good working relationships and values difference.
- Able to work well as part of a team.
Skills and Competencies
Essential
- Able to work on own initiative and unsupervised, within defined policies and procedures.
- Good customer service skills.
- Good written and verbal communication skills.
- Able to use tact and persuasion to support problem solving.
- Intermediate knowledge of IT systems and software such as Microsoft Office.
Desirable
- Able to explain processes and procedures to those unfamiliar with them.
Person Specification
Qualifications
Essential
- Educated to diploma level/ NVQ level 4 in relevant administrative field i.e. project management or equivalent experience.
Knowledge & Understanding
Essential
- Knowledge of administrative systems and processes.
- Understanding of confidentiality.
Desirable
- Awareness of health services provision.
Experience
Essential
- Experience of working in an office or team environment.
Desirable
- Experience of working in healthcare or public sector environment.
Knowledge & Understanding
Essential
- Knowledge of administrative systems and processes.
- Understanding of confidentiality.
Desirable
- Awareness of health services provision.
Attributes
Essential
- Fosters good working relationships and values difference.
- Able to work well as part of a team.
Skills and Competencies
Essential
- Able to work on own initiative and unsupervised, within defined policies and procedures.
- Good customer service skills.
- Good written and verbal communication skills.
- Able to use tact and persuasion to support problem solving.
- Intermediate knowledge of IT systems and software such as Microsoft Office.
Desirable
- Able to explain processes and procedures to those unfamiliar with them.