Workforce Lead (Pharmacy)

Job responsibilities

South Yorkshire ICB is a Disability Confident Employer

2.1 Communication and relationships

• To work in partnership with existing colleagues from across all organisations in South Yorkshire in the local health and care system, local providers of education and colleagues and external partners such as NHSE
• Be highly influential across South Yorkshire at a strategic and programme level, working through networks and developing a highly agile approach
• Support, advise and deliver with colleagues on workforce matters in a context of complexity and strategic uncertainty, developing high levels of knowledge of the system and managing change in environments of complexity.
• Develop expert on workforce transformation, sharing good practice from regional, national and international systems
• Be visible, credible and accessible to members and partner organisations within the SY ICS
• Represent the South Yorkshire workforce and education on SY ICS forums
• Build strong relationships and networks across the SY ICS on Integrated

Planning which engages and facilitates discussions on workforce planning, career pathways and building capacity across SY

2.2 Analytical and judgement

• Understand and be able to build, interrogate and analyse data and systems to inform workforce planning discussions and to monitor agreed actions
• Work with experts to develop meaningful analysis, demonstrating current and future supply and demand and help facilitate planning
• Develop capacity and demand tools across the health and care system to more accurately predict workforce requirements
• Present information and research clearly, curiously, and objectively, building rationale and evidence for actions and change.
• Ensure the approach is informed by best national and international research and practice
• Identify key issues, causal factors, and the interdependencies across the workforce

2.3 Planning and organisation

• Work with organisational leaders (clinical and managerial) to support delivery of key workforce priorities within the agreed SY ICS pharmacy workforce strategy including
• Workforce intelligence and planning
• Future workforce
• Learning and development
• Develop a shared approach to:
• Engagement of the workforce
• Recruitment and retention
• New roles and ways of working
• Evaluation of impact and workforce implications
• Work with Health and Social Care partners to support the work with local schools and colleges to develop apprenticeships and similar training opportunities locally
• Report progress through existing reporting mechanisms for the SY pharmacy based programme of work
• Work with the SY ICS System Workforce Lead Pharmacist and SY MO project officer or lead to ensure effective systems are in place to identify, monitor, manage and mitigate risks to the programme.

2.4 Policy and Service Development

• Work with key senior stakeholders to continually shape a roadmap and detailed plan of recommendations for the development of the pharmacy workforce strategy across SY
• Support the development of training, education, development and career pathways opportunities to support staff to acquire new skills within the changing pharmacy landscape
• Support the SY ICS System Workforce Lead Pharmacist in developing and shaping the strategic direction for the pharmacy workforce within the SY ICS, in liaison with the relevant stakeholders

Experience

Essential

• Significant experience of working in complex systems and working with collaborative decision-making groups or environment
• Expertly leading the production of key reports and papers to positively influence and support strategic decisions across whole systems
• Experience of delivering workforce transformation, whilst maintaining or improving quality, in a complex and emergent environment with increasing and changing demand.
• Experience of forging strong collaborative relationships, involving and empowering a range of professionals, including clinical and non-clinical, in change of health or local government services to improve quality, experience and cost effectiveness
• Experience of successful working across multiple organisational boundaries and whole systems, positively influencing to achieve common goals
• Experience of engaging with the public/patient groups, the voluntary sector and or local authority and using feedback to improve and influence change programmes and service redesign

Knowledge and Understanding

Essential

• In-depth, expert knowledge and understanding or the ability to gain it quickly - of health and social care workforce, the current political and policy environment and an appreciation of the broader social, political and economic trends influencing it.
• Ability to learn quickly on areas such as corporate governance, financial governance, accountability, stewardship of public money and the principles of good scrutiny.
• Demonstrable understanding of the NHS principle values as set out in the NHS constitution.
• Financially literate with the ability to critically review, challenge and effectively utilise financial information for effective decision-making.
• Ability to both anticipate and understand the SYB Integrated Care System risk environment and respond effectively to it.
• Experience of using effective communication and engagement requirements with service users/customers, public, workforce and wider stakeholders (potentially gained through a wide range of backgrounds) as a crucial component of change management processes.
• Sufficient understanding of key statutory organisational issues including HR, finance and risk management to support the delivery of the Place based plan in an uncertain and changing legislative environment.

Desirable

• Working knowledge of general employment law and current legal requirements and good practice in equality and discrimination.

Attributes

Essential

• Ability to use critical reflection to develop understanding of self and others to improve performance and effectiveness.
• Ability to inspire and lead others and be a role model and work successfully as part of a wider team.
• Intellectual capacity and application to be able to think conceptually, to plan flexibly, to look for continual ways to improve, find solutions within an emerging and extremely ambiguous context to deliver results.
• Intellectual curiosity and the ability to learn quickly in areas outside ones own experience whether that be the provider environment, the strategic commissioning context, the policy environment, the future of primary care or developing landscape on integrated care.
• Sensitivity and organisational skills to operate expertly and effectively in senior forums and across whole systems, complex work cultures and environments.
• Strategic and politically astute and the ability to learn how to navigate six partner organisations, alongside the voluntary and voice sector, whilst building networks and relationships for influence.

Qualifications

Essential

• Educated to degree level with a Masters or equivalent qualification or experience
• Other qualifications relevant to the role: i.e. workforce planning, education and training

Skills and Competencies

Essential

• Demonstrate commitment to continuously improve outcomes, tackling health inequalities and delivering the best value for money for the tax payer.
• Ability to work successfully with others in collective forums, boards, networks, alliances, organisations and teams.
• Significant capability to understand and analyse multiple complex issues simultaneously, drawing on a breadth of knowledge, experience, understanding and data sources to inform judgment and decision-making and to see that information ethically to balance competing priorities and make difficult decisions.
• Demonstrate ability to exercise sound judgment and the confidence to question and challenge information from others (who may be experts in their field) to achieve objectives.
• Demonstrate the ability to gain the confidence of senior system leaders including CEOs, executive directors and local politicians.
• Ability to demonstrate insight to understand the limits of his or her own competence and the wisdom to seek advice from others when these are reached.