Job summary
Please Note: Applications can only be considered from existing staff employed currently within the Lancashire and South Cumbria Integrated Care system.
The LSC ICB is responsible for improving and meeting the health needs of the population, managing the NHS budget, and arranging for the provision of health services across LSC.
The ICB quadruple aims are:
- To improve outcomes in population health and healthcare
- To tackle inequalities in outcomes, experience, and access
- To enhance productivity and value for money
- To help the NHS support broader social and economic development
Working with system partners the LSC ICB mental health team are developing a Recovery and Transformation programme, which requires a high functioning Programme Management Office (PMO) to support the delivery and long-term success of this programme.
In order to support the mental health recovery & transformation programme, which is being led by the Director of Mental Health and will be co-ordinated through a Recovery & Transformation mental health PMO. This post will provide support to the programme across the end-to-end process of identification, implementation, and evaluation (tracking, challenging and reporting) of delivery across the priority transformation, cost improvement and productivity programmes. The postholder will operate in an agile and flexible way, to best meet the requirements, priorities and challenges of the Recovery & Transformation Programme as it becomes fully established.
Main duties of the job
A commercially astute and credible professional with significant experience and track-record of success in leading a complex mental health PMO function. The postholder will take the lead in embedding a sustainable 'PMO Operating Model' for the mental health programme within LSC, which will support the delivery of the Recovery & Transformation programme, including the immediate and medium term priorities. The postholders role and function will include the effective allocation and deployment of resources to accelerate the delivery of priority programmes and schemes, as well as supporting the realisation of benefits and target outcomes. As a system leader, the post holder will collaborate actively with the range of system partners, to help deliver sustainable recovery, transformation and improvement interventions, that will benefit our diverse communities, citizens and staff within our system.
Reporting to the Mental Health Director, the postholder will provide strategic and functional leadership to the mental health priorities, to effectively embed new ways of working and continuous improvement, and support staff within and outside the PMO to develop, through support and ongoing continuing professional development.
About us
The Lancashire and South Integrated Care Board(ICB) was formally established as a new statutory body on 1 July 2022, replacing the eight clinical commissioning groups across Lancashire and South Cumbria.
Our role is to join up health and care services, improve people's health and wellbeing, and to make sure everyone has the same access to services and gets the same outcomes from treatment. We also oversee how money is spent and make sure health services work well and are of high quality.
Lancashire and South Cumbria ICB is a highly complex organisation serving a population of over 1.8 million people.
Job description
Job responsibilities
The role will be varied and will adapt over time as the Recovery & Transformation programme develops. The postholder is expected to fulfil the following key functions: -
Programme Management Office
The post holder will be responsible for:
- Developing the project management approach, governance, reporting and monitoring framework across the Recovery and Transformation programme, which effectively supports the operation and function of the ICB mental health recovery & transformation programme.
- Building of a common set of project management tools (PIDs, project plans, and report templates), practices and principles for managing results driven projects.
- Embedding the system PMO Operating Model into everyday practice.
- Leading the programme to improve the quality, consistency and oversight of projects and programmes, including identifying and mitigating key risks to delivery.
- Ensuring the mental health team delivers effective and high functioning programme management capabilities to drive delivery of defined and agreed priorities.
- Effective deployment of programme management resources to target priority areas and the overriding requirements of the Recovery & Transformation programme.
- Identifying interdependencies between projects and recommending actions to prioritise/revisit priorities to ensure delivery of best added value. This will entail working with highly complex data, facts and situations requiring analysis, interpretation and comparisons of a range of options and making decisions on the most appropriate approach.
- Analysing and interpreting a range of highly complex, sensitive or contentious information regarding projects. This will involve consideration of data and information from several sources that may be in conflict.
- Providing and presenting highly complex, detailed and potentially sensitive information to key senior stakeholders, including Executive/Board level colleagues.
- Working with Project Teams across LSC to ensure that project documentation meets the necessary quality standards to support effective delivery.
- Ensuring all learning points from the projects are captured and the learning and good practice is used to support ongoing delivery success.
- Providing timely progress and exception reports on status of projects to the Director Mental Health.
- Leading on the design and implementation of the PMO reporting and governance process for the mental health programme, including developing a robust risk management approach and benefits realisation capture tools.
- Supporting the Director Mental Health to undertake regular project assessments, check-and-challenge sessions and audits of all programmes to support the necessary scale and pace of delivery, as well as identifying risks to delivery
Leadership
- Acting as the lead advisor to the Mental Health Director on programme management and delivery.
- Working closely an collaboratively with the leaders and leadership teams from across the system, including clinical leaders and wider partners.
- Building strong relationships through excellent engagement and involvement to influence and drive delivery.
- Providing leadership and expert advice in programme management across the LSC ICS and strategic oversight of programme delivery
Values, Behaviours, and Integrity
- Acting in accordance with, and champion, the values, and behaviours of the ICS.
- Acting in accordance with the seven Nolan Principles of public life
People Management
- Manage, motivate, inspire, and develop staff within the team to ensure that they are able to deliver their objectives.
Systems and Equipment
- Responsible for laptop and mobile phone and other equipment assigned as part of requirements for the role.
The main duties and responsibilities described above are not exhaustive and the post holder maybe expected to work in an agile way dependent on system requirements and may be asked to take on other responsibilities or specific tasks as required and requested.
Further, over time, it is likely the remit and requirements of the role will evolve, and the post holder will be required to adjust their working approach and style to accommodate this with the full support of line managers.
Job description
Job responsibilities
The role will be varied and will adapt over time as the Recovery & Transformation programme develops. The postholder is expected to fulfil the following key functions: -
Programme Management Office
The post holder will be responsible for:
- Developing the project management approach, governance, reporting and monitoring framework across the Recovery and Transformation programme, which effectively supports the operation and function of the ICB mental health recovery & transformation programme.
- Building of a common set of project management tools (PIDs, project plans, and report templates), practices and principles for managing results driven projects.
- Embedding the system PMO Operating Model into everyday practice.
- Leading the programme to improve the quality, consistency and oversight of projects and programmes, including identifying and mitigating key risks to delivery.
- Ensuring the mental health team delivers effective and high functioning programme management capabilities to drive delivery of defined and agreed priorities.
- Effective deployment of programme management resources to target priority areas and the overriding requirements of the Recovery & Transformation programme.
- Identifying interdependencies between projects and recommending actions to prioritise/revisit priorities to ensure delivery of best added value. This will entail working with highly complex data, facts and situations requiring analysis, interpretation and comparisons of a range of options and making decisions on the most appropriate approach.
- Analysing and interpreting a range of highly complex, sensitive or contentious information regarding projects. This will involve consideration of data and information from several sources that may be in conflict.
- Providing and presenting highly complex, detailed and potentially sensitive information to key senior stakeholders, including Executive/Board level colleagues.
- Working with Project Teams across LSC to ensure that project documentation meets the necessary quality standards to support effective delivery.
- Ensuring all learning points from the projects are captured and the learning and good practice is used to support ongoing delivery success.
- Providing timely progress and exception reports on status of projects to the Director Mental Health.
- Leading on the design and implementation of the PMO reporting and governance process for the mental health programme, including developing a robust risk management approach and benefits realisation capture tools.
- Supporting the Director Mental Health to undertake regular project assessments, check-and-challenge sessions and audits of all programmes to support the necessary scale and pace of delivery, as well as identifying risks to delivery
Leadership
- Acting as the lead advisor to the Mental Health Director on programme management and delivery.
- Working closely an collaboratively with the leaders and leadership teams from across the system, including clinical leaders and wider partners.
- Building strong relationships through excellent engagement and involvement to influence and drive delivery.
- Providing leadership and expert advice in programme management across the LSC ICS and strategic oversight of programme delivery
Values, Behaviours, and Integrity
- Acting in accordance with, and champion, the values, and behaviours of the ICS.
- Acting in accordance with the seven Nolan Principles of public life
People Management
- Manage, motivate, inspire, and develop staff within the team to ensure that they are able to deliver their objectives.
Systems and Equipment
- Responsible for laptop and mobile phone and other equipment assigned as part of requirements for the role.
The main duties and responsibilities described above are not exhaustive and the post holder maybe expected to work in an agile way dependent on system requirements and may be asked to take on other responsibilities or specific tasks as required and requested.
Further, over time, it is likely the remit and requirements of the role will evolve, and the post holder will be required to adjust their working approach and style to accommodate this with the full support of line managers.
Person Specification
Education and Qualifications
Essential
- Educated to Masters degree level or equivalent relevant senior management experience
- Advanced project management qualification such as PRINCE or the equivalent
- Trained in service improvement methodologies with significant experience of application of learning in practice
Experience and Knowledge
Essential
- Significant experience at a senior management level in an area relevant to this post in the NHS or partner organisation, with a demonstrable track record of achieving objectives
- Experience of leading the implementation of service improvement including complex change management programmes and projects
- Significant experience of working in a successful programme management environment with the ability to effectively manage cross programme / project conflict and interdependencies
- Track record and demonstrable experience of leading and delivering workforce change and transformation programmes at a system level
Desirable
- Demonstrable experience of working within the System Oversight Framework
Skills and Competencies
Essential
- Significant experience of industry standard programme management tools
- Significant experience of coordinating projects in challenging complex environments
- Demonstrable successful delivery of project outputs to required time, quality and cost
Person Specification
Education and Qualifications
Essential
- Educated to Masters degree level or equivalent relevant senior management experience
- Advanced project management qualification such as PRINCE or the equivalent
- Trained in service improvement methodologies with significant experience of application of learning in practice
Experience and Knowledge
Essential
- Significant experience at a senior management level in an area relevant to this post in the NHS or partner organisation, with a demonstrable track record of achieving objectives
- Experience of leading the implementation of service improvement including complex change management programmes and projects
- Significant experience of working in a successful programme management environment with the ability to effectively manage cross programme / project conflict and interdependencies
- Track record and demonstrable experience of leading and delivering workforce change and transformation programmes at a system level
Desirable
- Demonstrable experience of working within the System Oversight Framework
Skills and Competencies
Essential
- Significant experience of industry standard programme management tools
- Significant experience of coordinating projects in challenging complex environments
- Demonstrable successful delivery of project outputs to required time, quality and cost
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.