Commissioning and Brokerage Support Manager

NHS Lancashire and South Cumbria Integrated Care Board (125)

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Job summary

The Commissioning/Brokerage Support Manager for All Age Continuing Care (AACC) will assist the Senior Contract and Brokerage Manager and Commissioning/Brokerage Manager in the oversight and operational management of contracts to ensure contract compliance and oversight of provider lists, negotiation, agreement and ongoing performance monitoring of Continuing Health Care, Mental Health, LD agendas. The Post Holder will also support the brokerage for AACC services, and this will evolve with increasing use of technology. The Post holder will also support the ICB in provider management and the integration of the contracting/Brokerage process.

The post holder is responsible for supporting the commissioning and brokerage function across the Lancashire and South Cumbria region but will also support and escalate good practice to the wider brokerage and contracting function within the ICB. This will include activities supporting analysing & monitoring data and information, reporting performance on activity and facilitating action plans to support the ICB in their lead commissioning role. The role will also involve working with Commissioners to identify QIPP opportunities and supporting negotiation of contracts, interpretation and monitoring of contracts, and providing integrated reports linking finance and brokerage activity.

Main duties of the job

The role will be varied and will adapt over time as the ICB develops. However, the postholder is expected to fulfil the following key functions:

Assist the Senior Contract and Brokerage Manager and Commissioning/Brokerage Manager to achieve economies of scale
Ensure inter dependencies with other ICB functions to facilitate market development and procurement of essential services that achieve improved quality and best value for areas of responsibility
Working with colleagues across contacting and brokerage, assist the Senior Contract and Commissioning Manager and Commissioning/Brokerage Manager to ensure provider lists are current, up to date and are shared with discharge points and colleagues across Lancashire and South Cumbria
Working with CHC, Complex Case Co-ordinators to support the negotiation and agreement of appropriate packages of care/placements to meet individual patient needs
Performance and monitoring of contracted placements and working with contracting support regarding any necessary remedial action
Ensuring all data held regarding patient placements is accurate through data base management across all All Age Continuing Care packages and reporting on activity
Ensure links with discharge points have the right information from which to broker care
Examine the LSC quality tool and capacity tracker with the contract and quality team to ensure that the teams who support the SPOA are informed of providers who are subject to Remedial Actions Plans (RAP)

About us

The post holder will have regular contact with a wide range of staff at all levels within the ICB, with senior and other representatives of local stakeholders, as well as with patients and their representatives. Some of the key direct relationships include:

Lancashire and South Cumbria ICB executive teams
Lancashire and South Cumbria ICB leadership teams
Chief Information Officers / Digital Leads
Clinical Leaders
Colleagues within NHSE/I
Senior leaders across Lancashire and South Cumbria, NHS, local authorities and other third sector organisations

Date posted

12 January 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

125-ICB004-24

Job locations

NHS Lancashire and South Cumbria Integrated Care Board

Level 3, Christ Church Precinct, County Hall, Fishergate Hill,

Preston

PR1 8XB

Job description

Job responsibilities

Main duties and responsibilities

Contribute to intelligence led data reports on all aspects of All Age Continuing Care activity

Attend and deputise when required

Manage and negotiate contracts for CHC and other contracts as appropriate.

Influence and participate in the NHS procurement for All Age Continuing Care placements.

Contribute to service lines and facilitate implementation of care pathways based on evidence and clearly defined outcomes

Support Clinical staff where and as appropriate

Supervision, Leadership and Management

Responsible for managing, motivating and directing staff

Direct line management responsibility for supporting admin staff

For staff directly responsible to the post holder this includes management in accordance with Human Resource policies, including recruitment, attendance management and performance review

Undertake performance appraisals, monitor workload and achievement of targets.

Resolve staff issues

Ensure staff in area of responsibility undertake mandatory training and have an annual appraisal and performance development plan in place

The postholder must ensure that they are fully conversant with all aspects of HR policies

Contracts

Support with the negotiation and agree packages of care of varying complexity to meet individual patient need

Working closely with contracts team, ensure contracts and packages of care are clear, robust and support the delivery of high quality and value for money services for patients

Utilising interdependency with Contracts Team, ensure strong contract compliance arrangements are in place for all contracts and packages of care within areas of responsibility

Ensure all packages of care have ISUPA documentation and are done in a timely manner to ensure swift discharge and payment.

Job description

Job responsibilities

Main duties and responsibilities

Contribute to intelligence led data reports on all aspects of All Age Continuing Care activity

Attend and deputise when required

Manage and negotiate contracts for CHC and other contracts as appropriate.

Influence and participate in the NHS procurement for All Age Continuing Care placements.

Contribute to service lines and facilitate implementation of care pathways based on evidence and clearly defined outcomes

Support Clinical staff where and as appropriate

Supervision, Leadership and Management

Responsible for managing, motivating and directing staff

Direct line management responsibility for supporting admin staff

For staff directly responsible to the post holder this includes management in accordance with Human Resource policies, including recruitment, attendance management and performance review

Undertake performance appraisals, monitor workload and achievement of targets.

Resolve staff issues

Ensure staff in area of responsibility undertake mandatory training and have an annual appraisal and performance development plan in place

The postholder must ensure that they are fully conversant with all aspects of HR policies

Contracts

Support with the negotiation and agree packages of care of varying complexity to meet individual patient need

Working closely with contracts team, ensure contracts and packages of care are clear, robust and support the delivery of high quality and value for money services for patients

Utilising interdependency with Contracts Team, ensure strong contract compliance arrangements are in place for all contracts and packages of care within areas of responsibility

Ensure all packages of care have ISUPA documentation and are done in a timely manner to ensure swift discharge and payment.

Person Specification

Experience

Essential

Experience of negotiation, agreement and monitoring and quality monitoring of small value contracts
Experience of brokerage and managing mini tenders from contracted providers or frameworks.
Experience of the development of options appraisals, business cases and reports
Working with a wide range of stakeholders.
Working knowledge of Excel (including ability to produce complex pivot tables), Word, MS Access to intermediate level.

Desirable

Experience of complex All Age Continuing Care and managing the market accordingly

Qualifications

Essential

Educated to degree level or equivalent gained through specific relevant experience
Evidence of continuing personal/professional development.
Management qualification or evidence of experiential learning.

Skills, Knowledge & Competencies

Essential

NHS contracting processes, including contracts and their requirements
Expert Knowledge of Market/system management approaches

Desirable

Expert Knowledge of DH guidance relating to this field of work

Personal Qualities

Essential

Ability to work well under pressure and flexible in duties
Self-motivated, enthusiastic, organised with excellent attention to detail
Proactive and delivers to timescales
Ability to communicate and present complex and contentious contract/patient information to groups of clinical and managerial staff

Travel

Essential

Ability to travel freely across sites in Lancashire and South Cumbria as required

Person Specification

Experience

Essential

Experience of negotiation, agreement and monitoring and quality monitoring of small value contracts
Experience of brokerage and managing mini tenders from contracted providers or frameworks.
Experience of the development of options appraisals, business cases and reports
Working with a wide range of stakeholders.
Working knowledge of Excel (including ability to produce complex pivot tables), Word, MS Access to intermediate level.

Desirable

Experience of complex All Age Continuing Care and managing the market accordingly

Qualifications

Essential

Educated to degree level or equivalent gained through specific relevant experience
Evidence of continuing personal/professional development.
Management qualification or evidence of experiential learning.

Skills, Knowledge & Competencies

Essential

NHS contracting processes, including contracts and their requirements
Expert Knowledge of Market/system management approaches

Desirable

Expert Knowledge of DH guidance relating to this field of work

Personal Qualities

Essential

Ability to work well under pressure and flexible in duties
Self-motivated, enthusiastic, organised with excellent attention to detail
Proactive and delivers to timescales
Ability to communicate and present complex and contentious contract/patient information to groups of clinical and managerial staff

Travel

Essential

Ability to travel freely across sites in Lancashire and South Cumbria as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Lancashire and South Cumbria Integrated Care Board (125)

Address

NHS Lancashire and South Cumbria Integrated Care Board

Level 3, Christ Church Precinct, County Hall, Fishergate Hill,

Preston

PR1 8XB

Employer's website

https://www.lancashireandsouthcumbria.icb.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Lancashire and South Cumbria Integrated Care Board (125)

Address

NHS Lancashire and South Cumbria Integrated Care Board

Level 3, Christ Church Precinct, County Hall, Fishergate Hill,

Preston

PR1 8XB

Employer's website

https://www.lancashireandsouthcumbria.icb.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Senior Contracts and Commissioning Manager

Fatema Nakhuda

fatema.nakhuda@nhs.net

07867143844

Date posted

12 January 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

125-ICB004-24

Job locations

NHS Lancashire and South Cumbria Integrated Care Board

Level 3, Christ Church Precinct, County Hall, Fishergate Hill,

Preston

PR1 8XB

Supporting documents

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