Job summary
The Commissioning/Brokerage Manager for All Age Continuing Care (AACC) will assist the Senior Contract and Brokerage Manager in the oversight and operational management of contracts and brokerage for the IPA services including the negotiation, agreement and ongoing performance monitoring of Continuing Health Care, Mental Health, LD agendas and All Age Continuing Care contracts and brokerage of packages of care.
The post holder is responsible for managing the brokerage and commissioning function across Lancashire and South Cumbria. This will include activities supporting deciding priorities, targets, and measures, collecting, analysing & monitoring data and information, reporting performance on activity and facilitating action plans to support ICB in their commissioning role. This includes taking responsibility for supporting negotiation of contracts, interpretation and monitoring of contracts, and providing integrated reports linking finance and brokerage activity.
This role will support the ICB in contracting and commissioning and be part of a professional, high quality and effective and flexible contract and brokerage team. The role will be responsible for delivering consistent services, products, functions and information to the ICB.
Main duties of the job
- Assist the Senior manager to achieve economies of scale by examining commissioning over the footprint and providing data led intelligence to the commissioning programme of work.
- Ensure interdependencies with other ICB functions to facilitate market development and procurement of essential services which achieve improved quality and best value for areas of responsibility.
- Working with colleagues to assist the Senior Manager and Head of Service that preferred provider lists are current and up to date and are shared with discharge points and colleagues across clinical teams
- Working with CHC, Complex Case Co-ordinators to ensure the negotiation and agreement of appropriate packages of care/placements to meet individual patient needs with providers of care.
- Performance and monitoring of contracted placements and working with contracting support regarding any necessary remedial action.
- Ensuring all data held regarding patient placements is accurate through data base management across all AACC packages and reporting on activity.
- Work with Associate and external contract and brokerage managers to develop information to support reviews of financial risk, mitigating action plans and impact of these plans. Work with other contract and brokerage managers and providers to agree improvement action, monitor its impact and report to the ICB on progress/achievement.
About us
Lancashire & South Cumbria ICB is a fully-authorised ICB responsible for the full range of ICB statutory duties and powers. The ICB aim is to improve the health of the people of Lancashire & South Cumbria and reduce health inequalities through strong, clinically-led commissioning of high quality healthcare services.
This is an exciting opportunity to work within a successful, progressive ICB and to make a positive contribution to the lives of people in Lancashire & South Cumbria.
Our hours of work are Monday -Friday, 9am -5pm with the opportunity for agile working. Lancashire & South Cumbria ICB is committed to the personal and professional development of their staff and offers a wide selection of learning and development opportunities.
Job description
Job responsibilities
Provide intelligence led data reports on all aspects of AACC activity.
Attend and deputise when required at high level meetings
Manage and negotiate contracts for CHC and other contracts as appropriate.
Influence and participate in the NHS procurement for AACC placements.
Engage with Service Lines and facilitate implementation of Care Pathways based on evidence and clearly defined outcomes
Support Clinical staff where and as appropriate.
Supervision, Leadership and Management
Responsible for managing, motivating and directing staff.
Direct line management responsibility for supporting admin staff.
For staff directly responsible to the post holder this includes management in accordance with Human Resource policies, including recruitment, attendance management and performance review.
Contracts
- Negotiate and agree packages of care of varying complexity to meet individual patient need.
- Working closely with contracts team, ensure contracts and packages of care are clear, robust and support the delivery of high quality and value for money services for patients.
- Ensure contract service specifications clearly identify outcomes required at a patient level.
- Utilising interdependency with Contracts Team, ensure strong contract compliance arrangements are in place for all contracts and packages of care within areas of responsibility.
- Utilising interdependency with Contracts support contract documentation (using appropriate national or local formats), including notices and variations where appropriate for areas of responsibility.
- Ensure that all contract and performance discussions are appropriately recorded and filed in the Department contracts filing system.
- Construct any remedial action plans and monitor progress.
- Ensure all packages of care have ISUPA documentation.
Job description
Job responsibilities
Provide intelligence led data reports on all aspects of AACC activity.
Attend and deputise when required at high level meetings
Manage and negotiate contracts for CHC and other contracts as appropriate.
Influence and participate in the NHS procurement for AACC placements.
Engage with Service Lines and facilitate implementation of Care Pathways based on evidence and clearly defined outcomes
Support Clinical staff where and as appropriate.
Supervision, Leadership and Management
Responsible for managing, motivating and directing staff.
Direct line management responsibility for supporting admin staff.
For staff directly responsible to the post holder this includes management in accordance with Human Resource policies, including recruitment, attendance management and performance review.
Contracts
- Negotiate and agree packages of care of varying complexity to meet individual patient need.
- Working closely with contracts team, ensure contracts and packages of care are clear, robust and support the delivery of high quality and value for money services for patients.
- Ensure contract service specifications clearly identify outcomes required at a patient level.
- Utilising interdependency with Contracts Team, ensure strong contract compliance arrangements are in place for all contracts and packages of care within areas of responsibility.
- Utilising interdependency with Contracts support contract documentation (using appropriate national or local formats), including notices and variations where appropriate for areas of responsibility.
- Ensure that all contract and performance discussions are appropriately recorded and filed in the Department contracts filing system.
- Construct any remedial action plans and monitor progress.
- Ensure all packages of care have ISUPA documentation.
Person Specification
Experience
Essential
- oExperience of negotiation, agreement and monitoring of large and complex contracts
- oExperience of the development of options appraisals, business cases and reports
- oWorking with a wide range of stakeholders.
- oWorking knowledge of Excel (including ability to produce complex pivot tables), Word, MS Access to intermediate level.
Desirable
- oExperience of complex Individual patient activity and managing the market accordingly
- oIn depth experience of the commissioning on an Individual Patient basis.
- oExperience of contract monitoring
Qualifications
Essential
- oEducated to degree level or equivalent gained through specific relevant experience
- oEvidence of continuing personal/professional development.
- oManagement qualification or evidence of experiential learning
Skills, Knowledge & Competencies
Essential
- oNHS contracting processes, including contracts and their requirements
- oExpert Knowledge of Market/system management approaches
Desirable
- oExpert knowledge of NHS Contracts
- oExpert Knowledge of DH guidance relating to this field of work
Personal Qualities
Essential
- oAbility to work well under pressure and flexible in duties
- oSelf motivated, enthusiastic, organised with excellent attention to detail
- oProactive and delivers to timescales
- oExcellent communication skills, both verbal and written
- oAbility to communicate and present complex and contentious contract/patient information to groups of clinical and managerial staff
- oAbility to travel freely across sites in Lancashire and Merseyside and across other areas as required
Person Specification
Experience
Essential
- oExperience of negotiation, agreement and monitoring of large and complex contracts
- oExperience of the development of options appraisals, business cases and reports
- oWorking with a wide range of stakeholders.
- oWorking knowledge of Excel (including ability to produce complex pivot tables), Word, MS Access to intermediate level.
Desirable
- oExperience of complex Individual patient activity and managing the market accordingly
- oIn depth experience of the commissioning on an Individual Patient basis.
- oExperience of contract monitoring
Qualifications
Essential
- oEducated to degree level or equivalent gained through specific relevant experience
- oEvidence of continuing personal/professional development.
- oManagement qualification or evidence of experiential learning
Skills, Knowledge & Competencies
Essential
- oNHS contracting processes, including contracts and their requirements
- oExpert Knowledge of Market/system management approaches
Desirable
- oExpert knowledge of NHS Contracts
- oExpert Knowledge of DH guidance relating to this field of work
Personal Qualities
Essential
- oAbility to work well under pressure and flexible in duties
- oSelf motivated, enthusiastic, organised with excellent attention to detail
- oProactive and delivers to timescales
- oExcellent communication skills, both verbal and written
- oAbility to communicate and present complex and contentious contract/patient information to groups of clinical and managerial staff
- oAbility to travel freely across sites in Lancashire and Merseyside and across other areas as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.