Job summary
The primary care team is looking to appoint a part time (30 hours per week) Senior Primary Care Development Specialist covering the Wolverhampton Place on a 12 month fixed term contract whilst the substantive postholder is on secondment.
This role will work with GP practices to support their joint working and development into mature PCNs, facilitating continuous quality improvement and transformation.
The role will also be key to ensuring primary care has a strong provider voice within the developing local placed based Integrated Care Partnership (ICP).
Main duties of the job
As the role will work both at place and system level excellent communication skills are essential, together with a good understanding of general practice and primary care networks.
Applications are invited from people with experience of working in primary care who have a history of developing and sustaining good relationships.
For further details, please see the associated Job Description and Person Specification.
For further information or an informal conversation about this role please contact:
Carla Evans, Senior Manager: Primary Care Commissioning on 07872 055051or Tram Bui , Head of Primary Care and Place Development Wolverhampton, 07809 245216.
About us
The Black Country Integrated Care Board (ICB) is a statutory NHS organisation responsible for developing a plan for meeting the health needs of 1.26 million people in the Black Country. We manage the NHS budget for the area and arrange for the provision of health services locally (Dudley, Sandwell, Walsall and Wolverhampton).
We are part of the Black Country Integrated Care System (ICS), known as Healthier Futures, which is a partnership of organisations working together to bring health and social care services closer together for the good of our communities and we support the ICS vision for a healthier place with healthier people and healthier futures.
As an ICB we take responsibility for planning and buying Primary Medical Services (GPs). In April 2023, we also took responsibility for the planning and buying of dental, optometry and pharmacy services from NHS England.
Working for the ICB means you are making a difference to the lives and health of people in the Black Country.
We are an equal opportunities employer who actively supports and encourages increasing the diversity of our employees, and welcome applications from people with transferable skills gained through experience across the full range of health and social care settings.
We are also a bronze award holder under the Defence Employer Recognition Scheme (ERS).The ERS recognises commitment and support from UK employers for defence personnel.
Job description
Job responsibilities
- Connect
GP practices and PCNs in one of the four places with system partners and other
support resources as part of the day to day placed based teams.
- Spread
learning and good practice across groups of practices.
- Undertake
presentations to GP practices and PCNs in one of the four places as required.
- To collaborate and work
in partnership with Providers in delivering system-wide transformational change
of key priorities.
- Participate in relevant
internal and external working groups/projects, services and initiatives to
provide, information and analytical advice and expertise.
- Develop and implement
data collection systems that will provide accurate and timely data.
- Present information and
issues, explaining highly complex issues, to a wide range of internal and
external stakeholders. For example at Integrated Care Partnership Boards/ PCN groups
on performance/ new developments and initiation of commissioned new services.
- Contribute
to performance improvement, taking a lead for identified areas where agreed.
For example supporting practices to undertake CQC inspections and the
improvements required thereafter.
- Provide
coordination of and participate in relevant internal and external working
groups and provide project advice, expertise and support where requested
- Work
with members of the place based and corporate primary care team to investigate
the causes of any variance from target/plan and proactively contribute to the
implementation of solutions.
- Management
of a risk and issues tracking mechanism and its proactive resolution and
escalation processes.
- Facilitate
GP practices and PCNs in one of the four places to undertake workforce analysis
and planning to develop a workforce strategy
- Enable
GP practices and PCNs in one of the four places to undertake population health
analysis to inform the development of shared objectives and work programmes
- Enable
GP practices and PCNs in one of the four places to have sight of resource use
and its impact on system performance
- Support
GP practices and PCNs in one of the four places to create an environment where
there is opportunity for interoperability between practices, including for
example read/write access to records, the sharing of staff and estate.
- Influence
GP practices and PCNs in one of the four places to take responsibility for
supporting struggling practices within their group
- Provide
regular reporting on the targeting of resources and monitoring their
implementation from a value for money perspective.
- Evaluate
projects/function within identified portfolio for delivery against financial
recovery/savings plans through providing sophisticated, high quality project
analysis.
- Responsible
for providing supervision of members of the support team to ensure a coordinated
approach to programmes of work.
- Devise
and provide improvements to current management information, analysing,
reporting and suggesting procedures to enhance decision making processes.
- Regularly
contribute to the development of key performance indicators for the successful
assessment of individual and workstream success
- Lead
and support regularly collating information, analysing and reporting findings.
For example, for place base committees and the Primary Care Operations Group.
- Undertake
audit and evaluations of commissioned services, presenting findings through
existing governance structures. For example, performance against commissioned
frameworks such as local improvement schemes.
- Contribute
to the strategic planning of projects, identifying interdependencies across
projects/functions, potential impacts on the wider organisation, resource
requirements and building in contingency and adjustments as necessary. For
example, development of the Primary Care Strategy.
- Contribute
to short, medium- and long-term business plans, achieving quality outcomes.
- Contribute
to the review and development of existing information management systems and
contribute to the development of an integrated approach to, service or
initiative management.
- Responsible
for local or national policy implementation and service development across the
primary care portfolio, for example, Directed Enhanced Services.
Job description
Job responsibilities
- Connect
GP practices and PCNs in one of the four places with system partners and other
support resources as part of the day to day placed based teams.
- Spread
learning and good practice across groups of practices.
- Undertake
presentations to GP practices and PCNs in one of the four places as required.
- To collaborate and work
in partnership with Providers in delivering system-wide transformational change
of key priorities.
- Participate in relevant
internal and external working groups/projects, services and initiatives to
provide, information and analytical advice and expertise.
- Develop and implement
data collection systems that will provide accurate and timely data.
- Present information and
issues, explaining highly complex issues, to a wide range of internal and
external stakeholders. For example at Integrated Care Partnership Boards/ PCN groups
on performance/ new developments and initiation of commissioned new services.
- Contribute
to performance improvement, taking a lead for identified areas where agreed.
For example supporting practices to undertake CQC inspections and the
improvements required thereafter.
- Provide
coordination of and participate in relevant internal and external working
groups and provide project advice, expertise and support where requested
- Work
with members of the place based and corporate primary care team to investigate
the causes of any variance from target/plan and proactively contribute to the
implementation of solutions.
- Management
of a risk and issues tracking mechanism and its proactive resolution and
escalation processes.
- Facilitate
GP practices and PCNs in one of the four places to undertake workforce analysis
and planning to develop a workforce strategy
- Enable
GP practices and PCNs in one of the four places to undertake population health
analysis to inform the development of shared objectives and work programmes
- Enable
GP practices and PCNs in one of the four places to have sight of resource use
and its impact on system performance
- Support
GP practices and PCNs in one of the four places to create an environment where
there is opportunity for interoperability between practices, including for
example read/write access to records, the sharing of staff and estate.
- Influence
GP practices and PCNs in one of the four places to take responsibility for
supporting struggling practices within their group
- Provide
regular reporting on the targeting of resources and monitoring their
implementation from a value for money perspective.
- Evaluate
projects/function within identified portfolio for delivery against financial
recovery/savings plans through providing sophisticated, high quality project
analysis.
- Responsible
for providing supervision of members of the support team to ensure a coordinated
approach to programmes of work.
- Devise
and provide improvements to current management information, analysing,
reporting and suggesting procedures to enhance decision making processes.
- Regularly
contribute to the development of key performance indicators for the successful
assessment of individual and workstream success
- Lead
and support regularly collating information, analysing and reporting findings.
For example, for place base committees and the Primary Care Operations Group.
- Undertake
audit and evaluations of commissioned services, presenting findings through
existing governance structures. For example, performance against commissioned
frameworks such as local improvement schemes.
- Contribute
to the strategic planning of projects, identifying interdependencies across
projects/functions, potential impacts on the wider organisation, resource
requirements and building in contingency and adjustments as necessary. For
example, development of the Primary Care Strategy.
- Contribute
to short, medium- and long-term business plans, achieving quality outcomes.
- Contribute
to the review and development of existing information management systems and
contribute to the development of an integrated approach to, service or
initiative management.
- Responsible
for local or national policy implementation and service development across the
primary care portfolio, for example, Directed Enhanced Services.
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area.
- Post-graduate degree in Management Studies or equivalent
Experience
Essential
- Experience of working in a Primary Care Environment
- Significant experience of successfully operating in a politically sensitive environment For example dealing with issues in general practice such as disputes and crisis management
- Evidence of continued professional development
- Demonstrated experience of co-ordinating projects and relationships in complex and challenging environments. For example, where there are practice specific issues in PCNs and where the information is often changing on a regular basis.
- Experience of managing risks and reporting
- Experience of drafting briefing papers and correspondence
- Demonstrated experience in understanding the needs of primary care
Skills and Knowledge
Essential
- Understanding of the public sector
- Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Experience of creating and giving presentations to a varied group of internal and external stakeholders, such as ICP boards and where multiple stakeholders are involved, such as MDTs.
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Experience of setting up and implementing internal processes and procedures.
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
- Function as a lead specialist on behalf of the ICB in matters relating to primary care
- Experience of managing a team without direct line management
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area.
- Post-graduate degree in Management Studies or equivalent
Experience
Essential
- Experience of working in a Primary Care Environment
- Significant experience of successfully operating in a politically sensitive environment For example dealing with issues in general practice such as disputes and crisis management
- Evidence of continued professional development
- Demonstrated experience of co-ordinating projects and relationships in complex and challenging environments. For example, where there are practice specific issues in PCNs and where the information is often changing on a regular basis.
- Experience of managing risks and reporting
- Experience of drafting briefing papers and correspondence
- Demonstrated experience in understanding the needs of primary care
Skills and Knowledge
Essential
- Understanding of the public sector
- Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Experience of creating and giving presentations to a varied group of internal and external stakeholders, such as ICP boards and where multiple stakeholders are involved, such as MDTs.
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Experience of setting up and implementing internal processes and procedures.
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
- Function as a lead specialist on behalf of the ICB in matters relating to primary care
- Experience of managing a team without direct line management
