Job summary
Join us as a Business and Project Support Officer within our Strategy, Integration, and Health Inequalities team. This dynamic and rewarding role places you at the heart of projects that tackle health inequalities and support the WorkWell initiative, which aims to improve health outcomes and help people return to work. If you're passionate about making a difference, this is your opportunity to contribute to impactful, long-term change.
This is a fixed term role until March 2026 and you will work across various teams, managing administrative tasks, data analysis, invoicing, event coordination, and more. You'll thrive if you have excellent organisational skills, a keen eye for detail, and the ability to multitask in a fast-paced environment. Whether you're facilitating key meetings or supporting strategic initiatives, you'll be an integral part of a collaborative effort aimed at addressing health disparities across Herefordshire and Worcestershire.
By joining us, you'll not only be contributing to meaningful projects, but you'll also benefit from a supportive work environment that values inclusivity, professional development, and sustainability.
NHS Herefordshire & Worcestershire ICB recognises the value serving personnel, reservists, veterans, and military families bring to our business and would encourage people from the armed forces community to apply for our vacancies.
Main duties of the job
As a Business and Project Support Officer, you will be a key contributor to multiple strategic projects within the Strategy, Integration, and Health Inequalities team. You'll manage administrative tasks such as diary management, procurement, and meeting coordination, ensuring the seamless operation of high-impact health initiatives, including the WorkWell programme. Your role will involve handling data collection, supporting project reporting, and maintaining accurate records. You'll also play a vital part in organising internal and external events, facilitating communications across teams, and managing content on various platforms like SharePoint.
Success in this role requires strong organisational skills, excellent communication, and proficiency in tools like Excel, Outlook, and SharePoint. The ability to handle multiple priorities, work independently, and thrive in a fast-paced environment is essential. You'll need to be adaptable, detail-oriented, and able to support senior leaders and wider teams with precision and professionalism. If you're passionate about project support, enjoy problem-solving, and are committed to improving health outcomes, this role offers a fantastic opportunity to make a real difference.
About us
The Strategy, Integration, and Health Inequalities team is at the forefront of driving positive change across the Herefordshire and Worcestershire ICB. This dedicated and multidisciplinary team is responsible for tackling health inequalities, ensuring equitable healthcare access, and supporting system-wide strategy development. Working closely with various internal and external partners, the team develops and manages innovative projects like WorkWell, which focuses on improving health outcomes and supporting individuals in returning to work. The team fosters a supportive, dynamic, and inclusive environment, making a real impact on the local community.
We provide a supportive and collaborative environment where we work with our staff to provide opportunities for you to reach your full potential and to develop a rewarding career within an exciting and evolving environment. Joining our inclusive and innovative team comes with a range of attractive benefits including:
Employee Assistance programmes and access to a wealth of on-line health and wellbeing support
Competitive NHS Pension Scheme
Comprehensive opportunities to learn new skills and to develop your career
Generous holiday entitlement, which increases in line with service. There is also the opportunity to purchase additional leave.
Flexible working patterns to support individuals work-life balance.
Please note we operate a 3-month probationary period for new appointments
Job description
Job responsibilities
As the Business and Project Support Officer, you will play a key role in supporting the smooth delivery of strategic projects within the Strategy, Integration, and Health Inequalities team. Your responsibilities will span administrative, financial, and project management tasks to ensure efficient operations and the successful execution of health initiatives like WorkWell. Below is an outline of your key duties and responsibilities:
Main Duties:
- Administrative Support: Provide high-level administrative assistance, including managing diaries, coordinating meetings, and booking rooms for various stakeholders. You'll prepare meeting agendas, take minutes, and ensure follow-up actions are tracked and completed.
- Project Coordination: Assist in the planning and coordination of key projects across the team, such as health inequality and prevention strategies. You will work closely with project leads to track progress, ensure deadlines are met, and maintain accurate project documentation.
- Data Management and Reporting: Collect, process, and analyse data related to ongoing projects. Support the preparation of reports, evaluations, and board papers, ensuring accuracy and timely delivery.
- Financial Administration: Manage procurement processes, including raising purchase orders, processing invoices, and monitoring budgets to support project needs.
- Event Coordination: Organise and facilitate ICS-wide events, from booking venues to managing event logistics. You will also support the coordination of team meetings and engagement activities with internal and external stakeholders.
- Content Management: Oversee the management of content and files within our internal file structure held on SharePoint, ensuring information is up-to-date and well-organised.
- Internal and External Communications: Draft and distribute internal communications, newsletters, and external updates, ensuring key information is communicated clearly across teams and partner organisations.
- Supporting Strategic Initiatives: Assist in the delivery of strategic health inequality projects, including prevention programmes like tobacco dependency and weight management. You'll also help coordinate the Health Inequality Ambassador Network.
Key Skills and Qualities:
- Strong organisational and multitasking skills are essential as youll be responsible for managing various administrative and project tasks simultaneously.
- Proficiency in software tools like Excel, Outlook, and SharePoint is necessary to ensure smooth operations.
- Excellent communication skills, both written and verbal, are crucial for interacting with diverse teams and stakeholders.
- The ability to work both independently and as part of a team is vital to successfully support senior leaders and the wider team.
- You should have experience handling multiple priorities and working under pressure to meet deadlines.
Specific Responsibilities:
- Diary and Calendar Management: Provide full diary management support to senior leaders, arranging meetings, appointments, and travel as required.
- Meeting Coordination: Organise meetings by preparing agendas, managing invitations, and distributing relevant materials. Youll also take minutes and track follow-up actions to ensure accountability.
- Project Reporting: Assist with tracking project progress and outcomes, compiling data and insights into comprehensive reports for senior management and key stakeholders.
- Event Logistics: Manage all logistics related to internal and external events, including venue bookings, catering arrangements, and attendee coordination.
- Procurement and Invoicing: Raise purchase orders, process invoices, and completing procurement tasks, ensuring all financial processes align with organisational protocols and recorded correctly.
This role is suited to someone with a passion for organisation and a commitment to improving health outcomes through structured and effective project support. Your work will directly contribute to reducing health disparities in the local population and supporting strategic initiatives designed to improve wellbeing across Herefordshire and Worcestershire.
Job description
Job responsibilities
As the Business and Project Support Officer, you will play a key role in supporting the smooth delivery of strategic projects within the Strategy, Integration, and Health Inequalities team. Your responsibilities will span administrative, financial, and project management tasks to ensure efficient operations and the successful execution of health initiatives like WorkWell. Below is an outline of your key duties and responsibilities:
Main Duties:
- Administrative Support: Provide high-level administrative assistance, including managing diaries, coordinating meetings, and booking rooms for various stakeholders. You'll prepare meeting agendas, take minutes, and ensure follow-up actions are tracked and completed.
- Project Coordination: Assist in the planning and coordination of key projects across the team, such as health inequality and prevention strategies. You will work closely with project leads to track progress, ensure deadlines are met, and maintain accurate project documentation.
- Data Management and Reporting: Collect, process, and analyse data related to ongoing projects. Support the preparation of reports, evaluations, and board papers, ensuring accuracy and timely delivery.
- Financial Administration: Manage procurement processes, including raising purchase orders, processing invoices, and monitoring budgets to support project needs.
- Event Coordination: Organise and facilitate ICS-wide events, from booking venues to managing event logistics. You will also support the coordination of team meetings and engagement activities with internal and external stakeholders.
- Content Management: Oversee the management of content and files within our internal file structure held on SharePoint, ensuring information is up-to-date and well-organised.
- Internal and External Communications: Draft and distribute internal communications, newsletters, and external updates, ensuring key information is communicated clearly across teams and partner organisations.
- Supporting Strategic Initiatives: Assist in the delivery of strategic health inequality projects, including prevention programmes like tobacco dependency and weight management. You'll also help coordinate the Health Inequality Ambassador Network.
Key Skills and Qualities:
- Strong organisational and multitasking skills are essential as youll be responsible for managing various administrative and project tasks simultaneously.
- Proficiency in software tools like Excel, Outlook, and SharePoint is necessary to ensure smooth operations.
- Excellent communication skills, both written and verbal, are crucial for interacting with diverse teams and stakeholders.
- The ability to work both independently and as part of a team is vital to successfully support senior leaders and the wider team.
- You should have experience handling multiple priorities and working under pressure to meet deadlines.
Specific Responsibilities:
- Diary and Calendar Management: Provide full diary management support to senior leaders, arranging meetings, appointments, and travel as required.
- Meeting Coordination: Organise meetings by preparing agendas, managing invitations, and distributing relevant materials. Youll also take minutes and track follow-up actions to ensure accountability.
- Project Reporting: Assist with tracking project progress and outcomes, compiling data and insights into comprehensive reports for senior management and key stakeholders.
- Event Logistics: Manage all logistics related to internal and external events, including venue bookings, catering arrangements, and attendee coordination.
- Procurement and Invoicing: Raise purchase orders, process invoices, and completing procurement tasks, ensuring all financial processes align with organisational protocols and recorded correctly.
This role is suited to someone with a passion for organisation and a commitment to improving health outcomes through structured and effective project support. Your work will directly contribute to reducing health disparities in the local population and supporting strategic initiatives designed to improve wellbeing across Herefordshire and Worcestershire.
Person Specification
Qualifications
Essential
- Minimum GCSE qualification in English Language or equivalent
- Evidence of on-going professional development
Desirable
- RSA III word processing or equivalent.
- NVQ or apprenticeship in Business Administration
Experience
Essential
- Experience in taking formal minutes
- Experience with diary management for multiple team members
- Experience in supporting multi-disciplinary teams
Desirable
- Previous experience with preparing agendas
- Experience of organising events
Skills, Knowledge & Competencies
Essential
- Highly organised and efficient, able to work effectively under pressure and produce quality work to deadlines
- Excellent communication skills - verbal and written
- Must be adaptable and open to change
Desirable
- Understanding of ICB organisations
- Working Knowledge of NHS policies and procedures
Personal Qualities
Essential
- Ability to work with multiple services where necessary
- Enthusiastic
- Ability to deal with challenges
Desirable
- Commitment to on-going personal development and training
Person Specification
Qualifications
Essential
- Minimum GCSE qualification in English Language or equivalent
- Evidence of on-going professional development
Desirable
- RSA III word processing or equivalent.
- NVQ or apprenticeship in Business Administration
Experience
Essential
- Experience in taking formal minutes
- Experience with diary management for multiple team members
- Experience in supporting multi-disciplinary teams
Desirable
- Previous experience with preparing agendas
- Experience of organising events
Skills, Knowledge & Competencies
Essential
- Highly organised and efficient, able to work effectively under pressure and produce quality work to deadlines
- Excellent communication skills - verbal and written
- Must be adaptable and open to change
Desirable
- Understanding of ICB organisations
- Working Knowledge of NHS policies and procedures
Personal Qualities
Essential
- Ability to work with multiple services where necessary
- Enthusiastic
- Ability to deal with challenges
Desirable
- Commitment to on-going personal development and training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
