Job summary
This is a new role within the People and Workforce team in the Integrated Care Board for Herefordshire and Worcestershire. The ICB oversees the Integrated Care System (ICS) which brings together the organisations providing health and social care services to patients and residents within our counties
This is an exciting role which will take the workforce planning across Herefordshire and Worcestershire to the next stage of its evolution. Across Herefordshire and Worcestershire Health and Social Care, the availability of workforce has been a key risk. Over the past eighteen months, teams have worked together to identify critical areas of workforce shortage and put some plans in place to mitigate these, as well as try to reduce the system's reliance upon expensive agency staff. With the infrastructure now in place to do this, this role will take that work to the next level, ensuring that services that have workforce issues are supported by HR and operational teams to implement the people and workforce interventions needed to resolve the issues and enable stronger and more resilient services.
Main duties of the job
At the heart of the workforce planning process, the post-holder will be responsible for providing project management expertise to all workforce activity, working closely with service leads, organisations, and professional groups. As operational leads, with the support of workforce planners identify changes that need to be made to enable their service to deliver more effectively and efficiently, this role-holder will turn that into reality through strong project and programme management techniques, stakeholder management skills and thorough reporting.
About us
By operating as an ICS we aim to break down siloes between organisations so that people receive care centred around their needs, regardless of the organisation providing it. We also aim to reduce health inequalities across our geography, ensuring that the same quality of care is available to all. The People and Workforce team in the ICB bring together people teams across the system to enable this work, reducing barriers to delivering together and looking for ways to train and develop staff collectively.
What we offer
In return, we provide a supportive and collaborative environment where we work with our staff to provide opportunities for you to reach your full potential and to develop a rewarding career within an exciting and evolving environment. We aim to enable our employees to achieve a positive work-life balance through a blend of collaborative workplace attendance combined with regular home working. Joining our inclusive and innovative team comes with a range of attractive benefits including:
- Employee Assistance programmes and access to a wealth of on-line health and wellbeing support
- Competitive NHS Pension Scheme
- Comprehensive opportunities to learn new skills and to develop your career within a caring and inclusive environment
- Generous holiday entitlement, which increases in line with service. There is also the opportunity to purchase additional leave.
- Flexible working patterns to support individuals work-life balance (Hybrid Working)
Job description
Job responsibilities
- Work with service leads and workforce planners to compile the workforce issues that they report. Ensure that there is a plan against each to resolve the issues and oversee the implementation of that plan, working closely with HR, digital, operational and clinical colleagues to achieve this.
- Build key relationships, manage stakeholders and maintain networks internally and externally to ensure the delivery of the projects.
- Communicate complex information and issues to a wide range of internal and external stakeholders, persuading them of the need for change and influencing their decision-making when appropriate. Provide summaries of recent publications to share with internal and external colleagues where relevant.
- Support the ICS Workforce Planning Lead in the delivery of programmes of work and agreeing the priority and allocation of projects to members of the team to ensure that project and programme objectives are met.
- Actively monitor how the improvements made contribute to the reduction of use of temporary staff as more substantive staff become available. Be able to track and report upon this.
- Test and review new concepts, models, methods, practices, products and equipment. Regular horizon scanning of best practice and ways of working within the sector.
- Work with members of the People and Workforce team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions
Please see the attached job description and person specification for a detailed overview of the job role.
Job description
Job responsibilities
- Work with service leads and workforce planners to compile the workforce issues that they report. Ensure that there is a plan against each to resolve the issues and oversee the implementation of that plan, working closely with HR, digital, operational and clinical colleagues to achieve this.
- Build key relationships, manage stakeholders and maintain networks internally and externally to ensure the delivery of the projects.
- Communicate complex information and issues to a wide range of internal and external stakeholders, persuading them of the need for change and influencing their decision-making when appropriate. Provide summaries of recent publications to share with internal and external colleagues where relevant.
- Support the ICS Workforce Planning Lead in the delivery of programmes of work and agreeing the priority and allocation of projects to members of the team to ensure that project and programme objectives are met.
- Actively monitor how the improvements made contribute to the reduction of use of temporary staff as more substantive staff become available. Be able to track and report upon this.
- Test and review new concepts, models, methods, practices, products and equipment. Regular horizon scanning of best practice and ways of working within the sector.
- Work with members of the People and Workforce team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions
Please see the attached job description and person specification for a detailed overview of the job role.
Person Specification
Qualifications
Essential
- Masters degree level education or equivalent experience
- Project management qualification or relevant experience
Desirable
- Additional training in project management/change management
Experience
Essential
- Experience of working in the NHS and/or Councils
- Evidence of CPD
Desirable
- Experience of change management processes
Skills, Knowledge & Competencies
Essential
- Competent with databases, Excel spreadsheets, Word and Outlook
- Awareness of roles of key stakeholders including NHSE and commissioning organisations
- Excellent communication skills
Personal Qualities
Essential
- Professional
- Inclusive
- Respectful
- Reliable
Person Specification
Qualifications
Essential
- Masters degree level education or equivalent experience
- Project management qualification or relevant experience
Desirable
- Additional training in project management/change management
Experience
Essential
- Experience of working in the NHS and/or Councils
- Evidence of CPD
Desirable
- Experience of change management processes
Skills, Knowledge & Competencies
Essential
- Competent with databases, Excel spreadsheets, Word and Outlook
- Awareness of roles of key stakeholders including NHSE and commissioning organisations
- Excellent communication skills
Personal Qualities
Essential
- Professional
- Inclusive
- Respectful
- Reliable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
