Job summary
Recovery of elective, cancer and diagnostics service is a top priority for the system. If you are passionate about improving diagnostic services and the opportunities for effective and efficient healthcare, then this role is a great next step in your career.
This exciting opportunity will require applicants with a proven track record of facilitating improvement at system level to deliver the best possible outcomes for people living in Herefordshire, Worcestershire and surrounding areas.
Working closely with system partners, the post holder will have the opportunity to lead significant transformational change and recovery of elective, cancer and diagnostic services.
As part of the Operations and Delivery Team, the post holder will work with other members of the team and the wider ICS to optimise opportunities to improve services, reduce inequalities, improve outcomes and deliver holistic personalised care to our patients.
Main duties of the job
The post holder will require strong leadership and programme management skills, excellent co-ordination skills, experience of service redesign and assurance processes, detailed understanding of healthcare systems and the ability to work effectively, efficiently and collaboratively with a variety of clinical and operational staff, senior leaders and other key stakeholders.
The postholder will be responsible for developing strategies and working with our partners across the system to ensure that effective services are available to the population of Herefordshire, Worcestershire and surrounding areas.
The diagnostic programme has significant regional and national direction and interest. This role will be required to work closely with regional teams, colleagues from other systems and with the developing diagnostic networks to inform local planning and development.
About us
The NHS is a world-renowned institution and an exciting place to work, full of challenges and opportunities. Within NHS Herefordshire and Worcestershire ICB we are responsible for a range of health services for our population of over 800,000 people who live within a mix of urban and rurally dispersed communities, spanning two of the largest counties in England.
This opportunity is located within Operations and Delivery division, that is responsible for a number of transformation and improvement programmes, working with our partners across the Integrated Care System.
We provide a supportive and collaborative environment where we work with our staff to provide opportunities for you to reach your full potential and to develop a rewarding career within an exciting and evolving environment. We aim to enable our employees to achieve a positive work-life balance through a blend of collaborative workplace attendance combined with regular home working. Joining our inclusive and innovative team comes with a range of attractive benefits including:
- Employee Assistance programmes and access to a wealth of on-line health and wellbeing support
- Competitive NHS Pension Scheme
- Comprehensive opportunities to learn new skills and to develop your career within a caring and inclusive environment
- Generous holiday entitlement, which increases in line with service. There is also the opportunity to purchase additional leave.
- Flexible working patterns to support individuals work-life balance.
Job description
Job responsibilities
- Support the operational commissioning and service development for the ICS, specifically diagnostic services. This will include oversight and development of the diagnostic strategy.
- Report progress against operational and transformation objectives in relation to ICS diagnostic programme.
- Build and sustain effective reporting to Regulators with information requests and progress reports submitted on time and to satisfactory standards.
- Support the development of strong working relationships with multiple teams and organisations across the ICS, to further health and care delivery and improve patient outcomes.
- Review and evaluate performance and delivery, identifying areas for improvement and transformation by either individual organisations or by place or collaborative arrangement across the ICS system.
- Use in-depth knowledge and experience of operational healthcare management to influence, plan and review provision, to identify improvements and service redesign required.
- Apply matrix working across the system to ensure whole pathway opportunities are maximised and interfaces across pathway developments are secured.
Key Duties:
- Apply evidence-based practice around population health management, personalisation and prevention with specific attention to reducing health inequalities across the system.
- Contribute towards the implementation of Elective, Cancer & Diagnostics transformation and delivery.
- In partnership with Place-based emerging structures, ensure that there is a good understanding of national and local requirements and support the development of the associated delivery plans.
- Promote continuous improvement and innovation in care pathways and delivery of care, incorporating engagement by senior clinicians and operational leads.
- Contribute towards identifying opportunities for improvement in performance and delivery and to work with senior colleagues to drive these through to achieve the required standards and evidence best use of resource.
- Lead on the interpretation and implementation of national guidance and best practice in diagnostic services, working alongside clinical leads.
- Apply exemplary communications skills to deal appropriately with very sensitive information about performance and change.
- Engage patient representatives, patient groups and other stakeholders to secure beneficial change and the most effective outcome for patients.
- Maximise clinical leadership in the development and delivery of programmes, working in partnership with ICB Clinical Leads and clinical leads in other organisations.
- Line-management supervision, personal and professional support and development mentorship to colleagues within the Team as agreed with Senior Delivery Leads.
The post holder will Deputise for Senior Delivery Leads, as required.
Job description
Job responsibilities
- Support the operational commissioning and service development for the ICS, specifically diagnostic services. This will include oversight and development of the diagnostic strategy.
- Report progress against operational and transformation objectives in relation to ICS diagnostic programme.
- Build and sustain effective reporting to Regulators with information requests and progress reports submitted on time and to satisfactory standards.
- Support the development of strong working relationships with multiple teams and organisations across the ICS, to further health and care delivery and improve patient outcomes.
- Review and evaluate performance and delivery, identifying areas for improvement and transformation by either individual organisations or by place or collaborative arrangement across the ICS system.
- Use in-depth knowledge and experience of operational healthcare management to influence, plan and review provision, to identify improvements and service redesign required.
- Apply matrix working across the system to ensure whole pathway opportunities are maximised and interfaces across pathway developments are secured.
Key Duties:
- Apply evidence-based practice around population health management, personalisation and prevention with specific attention to reducing health inequalities across the system.
- Contribute towards the implementation of Elective, Cancer & Diagnostics transformation and delivery.
- In partnership with Place-based emerging structures, ensure that there is a good understanding of national and local requirements and support the development of the associated delivery plans.
- Promote continuous improvement and innovation in care pathways and delivery of care, incorporating engagement by senior clinicians and operational leads.
- Contribute towards identifying opportunities for improvement in performance and delivery and to work with senior colleagues to drive these through to achieve the required standards and evidence best use of resource.
- Lead on the interpretation and implementation of national guidance and best practice in diagnostic services, working alongside clinical leads.
- Apply exemplary communications skills to deal appropriately with very sensitive information about performance and change.
- Engage patient representatives, patient groups and other stakeholders to secure beneficial change and the most effective outcome for patients.
- Maximise clinical leadership in the development and delivery of programmes, working in partnership with ICB Clinical Leads and clinical leads in other organisations.
- Line-management supervision, personal and professional support and development mentorship to colleagues within the Team as agreed with Senior Delivery Leads.
The post holder will Deputise for Senior Delivery Leads, as required.
Person Specification
Qualifications
Essential
- Relevant degree-level qualification or higher
- QSIR / PRINCE 2 or similar project management qualification
Desirable
- Post-graduate qualification or equivalent experience in healthcare commissioning
Experience
Essential
- Leading successful large, complex service re-design projects in relation to healthcare
- Working across complex patient pathways, which cross multiple specialties and multiple provider sites
- Successfully operating in a politically sensitive, complex environment
- Project and programme development
- Chairing multi organisational /multi professional forums
- Policy development including specification development
- Relationship building and consensus building with stakeholders
Desirable
- Demonstrable understanding of the regional and national agenda with regard to planned care services
Skills, Knowledge & Competencies
Essential
- Detailed understanding of the commissioning practice including service re-design
- Ability to provide and receive highly complex, sensitive or contentious information
- Ability to interpret complex facts and situations and develop a range of options.
- Ability to prioritise own work effectively and be able to direct activities of others
- Strong negotiating and influencing skills
- Strong leadership skills
Desirable
- Professional, calm and efficient manner
- Commitment to building and sustaining high standards in all aspects of work.
- Commitment to improving own skills and knowledge.
Person Specification
Qualifications
Essential
- Relevant degree-level qualification or higher
- QSIR / PRINCE 2 or similar project management qualification
Desirable
- Post-graduate qualification or equivalent experience in healthcare commissioning
Experience
Essential
- Leading successful large, complex service re-design projects in relation to healthcare
- Working across complex patient pathways, which cross multiple specialties and multiple provider sites
- Successfully operating in a politically sensitive, complex environment
- Project and programme development
- Chairing multi organisational /multi professional forums
- Policy development including specification development
- Relationship building and consensus building with stakeholders
Desirable
- Demonstrable understanding of the regional and national agenda with regard to planned care services
Skills, Knowledge & Competencies
Essential
- Detailed understanding of the commissioning practice including service re-design
- Ability to provide and receive highly complex, sensitive or contentious information
- Ability to interpret complex facts and situations and develop a range of options.
- Ability to prioritise own work effectively and be able to direct activities of others
- Strong negotiating and influencing skills
- Strong leadership skills
Desirable
- Professional, calm and efficient manner
- Commitment to building and sustaining high standards in all aspects of work.
- Commitment to improving own skills and knowledge.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
