Senior Primary Care Development Manager

Job description

Job responsibilities

The post holder will work in an environment of multiple partners and views and take a lead role in helping to shape a new culture to drive transformational change across Primary Care in Northamptonshire. They will possess excellent and well-honed communication skills; they will provide a crucial link between the ICB and NHS England (NHSE) and will have the ability to build new relationships and strengthen existing relationships. This is a role requiring the post holder to provide the expertise required to understand and implement wholesale change ensuring risks are highlighted and mitigated through well-developed supporting structures and processes.

The role will involve analysing a complicated portfolio of services to better understand benefits to patients, whilst demonstrating value for money. The individual will demonstrate in depth understanding of National contracts and strategic plans align to local strategy development. They will have the skills to present recommendations for a sustainable commissioning strategy, service development and redesign employing diplomacy and sensitivity in addition to the ability to influence and persuade at a senior level.

The individual will play a key role in developing strategies to support GP Practices, Primary Care Networks (PCNs) and Localities to operate effectively, to build resilience and to develop strategically to meet the long-term objectives of the local Northamptonshire Primary Care Strategy. They will support PCN leadership teams and aid them in collaborative decision making in and around; their priorities, the purpose of projects, the objectives and goals /impact measures. They will be required to use a range of quality improvement (QI) tools to help design projects to ensure the benefits of change and the improvements made are realised.

This is a hands-on role focused on making things happen and is pivotal in the development and delivery of delegated functions across Primary Care and corporately for the newly formed Integrated Care Board (ICB). The remit is broad, requiring attention to detail and being compliant with high quality day to day operational leadership in high level, often complex contexts with expert professional staff.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Person Specification

Mobility

Essential

• Car driver / owner or reasonable alternative

Education / Training / Qualifications

Essential

• Educated to master's level or equivalent level of experience of working at a senior level in specialist area.
• Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
• Evidence of post qualifying and continuing professional development
• Member of relevant professional body

Experience

Essential

• Demonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly
• Experience of identifying and interpreting National policy.
• Experience of researching best practice (globally, private, and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
• Previously responsible for a budget, involved in budget setting and working knowledge of financial processes

Desirable

• Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects

Skills and Abilities

Essential

• Problem solving skills and ability to respond to sudden unexpected demands
• Ability to analyse complex facts and situations and develop a range of options
• Takes decisions on difficult and contentious issues where there may be a number of courses of action.
• Strategic thinking - ability to anticipate and resolve problems before they arise
• Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals.
• Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales

Knowledge

Essential

• Must have an understanding of the background to and aims of current healthcare policy in Northamptonshire and appreciate the implications of this on engagement
• Should have an appreciation of the relationship between the Department of Health, the Strategic Health Authority and individual provider and the commissioning organisations
• Working knowledge of Microsoft Office with intermediate keyboard skills.
• Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems for Northamptonshire

Interpersonal Skills

Essential

• Must be able to provide and receive highly complex, sensitive, or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
• Negotiate on difficult and controversial issues including performance and change.

Special Attitudes

Essential

• Awareness of equality and valuing diversity principles
• Understanding of Confidentiality and Data Protection Act

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Northamptonshire Integrated Care Board

Address

Northamptonshire ICB Haylock House

Kettering Parkway Venture Park

Kettering

NN15 6EY

Employer's website

https://www.icnorthamptonshire.org.uk/icb (Opens in a new tab)