Job summary
NHS Northamptonshire Integrated Care Board (ICB) is seeking a highly organised and focused individual to join our Corporate Affairs Team as the Corporate Assurance Manager, supporting to deliver the risk management, internal audit, policy development and management and counter fraud priorities for the organisation as well as lead on the Patient Advice and Liaison Service (PALS) and Complaints service.
We are looking for someone who can hit the ground running with knowledge of the key priority areas and a proven track record of delivery. Applicants should be excellent communicators and be able to work with a wide range of health and care colleagues and have a thorough understanding of good governance.
Main duties of the job
You will be responsible for the operational delivery of our risk management policy and processes to ensure that we build a culture of awareness of the importance of risk management, and will be required to deliver risk management practice training as necessary to colleagues.
You will have a sound knowledge of assurance frameworks as you will be required to maintain our Board Assurance Framework.
You will support delivery of internal audit, policy management and development, and counter fraud priorities.
You will ensure that Northamptonshire ICB has an effective complaints and PALS policy in place to manage formal complaints and PALS queries, ensuring compliance with national and local procedures and guidelines.
About us
In this role you will be part of an experienced Corporate Affairs team and will be expected to be self-motivated and able to thrive in an environment of competing demands, with excellent attention to detail. You will be working with Risk Leads across the ICB, implementing, facilitating and promoting efficient and effective risk management, providing training, guidance and support. You will be required to make contact with patients and services users as required to ensure that the Patient Advice and Liaison Service (PALS) and complaints service operates effectively and efficiently to respond to patient concerns.
Job description
Job responsibilities
The detailed job description and main responsibilities for the role are detailed in the Corporate Assurance Manager Job Description.
Job description
Job responsibilities
The detailed job description and main responsibilities for the role are detailed in the Corporate Assurance Manager Job Description.
Person Specification
Qualifications
Essential
- Educated to post-graduate degree level in relevant subject or equivalent level qualification or significant equivalent experience of working at a similar level in specialist area.
- Professional level qualification in risk management e.g. post graduate level qualification or significant equivalent experience at a similar level.
- Post-graduate degree in Management Studies or equivalent.
- Evidence of continued professional development.
Experience
Essential
- Significant experience of successfully operating in a politically sensitive environment.
- Demonstrated experience of co-ordinating projects in complex and challenging environments.
- Experience of managing risks and reporting.
- Demonstrated experience in a Healthcare environment.
Knowledge
Essential
- Comprehensive knowledge of the issues and legislation relating to risk, assurance and governance and a broad experience of risk management and policy management within the NHS.
- Understanding of the public sector.
- Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project.
- Experience of setting up and implementing internal processes and procedures.
Skills
Essential
- Experience of drafting briefing papers and correspondence at Senior Management Team (SMT) level.
- Experience of monitoring budgets and business planning processes.
- Understanding of the public sector.
- I.T. skills sufficient to handle detailed data and information across a variety of systems.
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
- Experience of creating and giving presentations to a varied group of internal and external stakeholders.
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly to effectively manage own workload.
- The promotion of equality of opportunity and good working relations (providing practical leadership).
- Demonstrate capability to act upon incomplete information, using experience to make inferences and decision making.
- Numerate and able to understand complex financial issues combined with deep analytical skills.
- Experience of setting up and implementing internal processes and procedures.
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement.
- Experience of managing a team without direct line management.
Person Specification
Qualifications
Essential
- Educated to post-graduate degree level in relevant subject or equivalent level qualification or significant equivalent experience of working at a similar level in specialist area.
- Professional level qualification in risk management e.g. post graduate level qualification or significant equivalent experience at a similar level.
- Post-graduate degree in Management Studies or equivalent.
- Evidence of continued professional development.
Experience
Essential
- Significant experience of successfully operating in a politically sensitive environment.
- Demonstrated experience of co-ordinating projects in complex and challenging environments.
- Experience of managing risks and reporting.
- Demonstrated experience in a Healthcare environment.
Knowledge
Essential
- Comprehensive knowledge of the issues and legislation relating to risk, assurance and governance and a broad experience of risk management and policy management within the NHS.
- Understanding of the public sector.
- Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project.
- Experience of setting up and implementing internal processes and procedures.
Skills
Essential
- Experience of drafting briefing papers and correspondence at Senior Management Team (SMT) level.
- Experience of monitoring budgets and business planning processes.
- Understanding of the public sector.
- I.T. skills sufficient to handle detailed data and information across a variety of systems.
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
- Experience of creating and giving presentations to a varied group of internal and external stakeholders.
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly to effectively manage own workload.
- The promotion of equality of opportunity and good working relations (providing practical leadership).
- Demonstrate capability to act upon incomplete information, using experience to make inferences and decision making.
- Numerate and able to understand complex financial issues combined with deep analytical skills.
- Experience of setting up and implementing internal processes and procedures.
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement.
- Experience of managing a team without direct line management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
