Job summary
- Working for NHS Northamptonshire Integrated care Board as part of the AA Age Continuing Care team to coordinate and deliver Personal Health Budgets to adults and children.
- Responsible for ensuring accurate and timely payment of direct payments and managing reviewing and monitoring arrangements.
- developing and delivering accurate and open communications to partner organisations , other professionals and individual families and patients .
- researching and drafting correspondence and ensuring the management of specific tasks, lead reporting and analysis with regards to Personal health Budgets
- The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Main duties of the job
- To support the delivery of Personal health Budgets to both adults and children through ensuring accurate and timely payment of direct payments and supporting monitoring arrangements.
- Support any provider relationships connected with the delivery of PHB, including training and coaching on process and understanding PHBs, where required.
- Provide up to date advice regarding PHB process to clinicians and customers
- To maintain an accurate database of payments required to obtain the appropriate financial agreement for payment, ensuring that the ICB standing financial instructions are adhered to.
- To produce and maintain processes and policy to deliver PHB
About us
The successful applicant will be a part of the ICB PHB and Continuing care team working with clinicians and administrative staff to support patients and families to have a greater degree of choice and control over the care that they receive in their homes
Job description
Job responsibilities
- To support the delivery of Personal health Budgets to both adults and children through ensuring accurate and timely payment of direct payments and supporting monitoring arrangements.
- Ensure accurate and open communication and co-ordination with a range of organisations and individuals researching and drafting correspondence and information
- To act as the first point of contact for queries from stakeholders including members of the public and PHB holders where required
- Support any provider relationships connected with the delivery of PHB, including training and coaching on process and understanding PHBs, where required.
- To maintain an accurate database of payments required to obtain the appropriate financial agreement for payment, ensuring that the CCG standing financial instructions are adhered to.
- Maintain up to date information for distribution regarding any update re PHB process, eligibility, policy or regulations
- Communicate with stakeholders re changes in process, legislation and/or guidance
- Produce public facing information
Job description
Job responsibilities
- To support the delivery of Personal health Budgets to both adults and children through ensuring accurate and timely payment of direct payments and supporting monitoring arrangements.
- Ensure accurate and open communication and co-ordination with a range of organisations and individuals researching and drafting correspondence and information
- To act as the first point of contact for queries from stakeholders including members of the public and PHB holders where required
- Support any provider relationships connected with the delivery of PHB, including training and coaching on process and understanding PHBs, where required.
- To maintain an accurate database of payments required to obtain the appropriate financial agreement for payment, ensuring that the CCG standing financial instructions are adhered to.
- Maintain up to date information for distribution regarding any update re PHB process, eligibility, policy or regulations
- Communicate with stakeholders re changes in process, legislation and/or guidance
- Produce public facing information
Person Specification
Education / Training / Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
Experience
Essential
- Experience in communications and stakeholder management
- Previous experience in similar role in public sector
Knowledge
Essential
- A good understanding of the health and social care environment and roles and responsibilities within it
Interpersonal Skills
Essential
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
Special Aptitudes
Essential
- Awareness of equality and valuing diversity principles
- Understanding of Confidentiality and Data Protection Act
Skills and Abilities
Essential
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for nurturing key relationships and maintaining networks.
- Problem solving skills and ability to respond to sudden unexpected demands
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills
- Skills for project management
- Understanding of and commitment to equality of opportunity and good working relationships
- An ability to maintain confidentiality and trust
- Professional calm and efficient manner
- Effective organiser
- Adaptability, flexibility and ability to cope with uncertainty and change
Person Specification
Education / Training / Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
Experience
Essential
- Experience in communications and stakeholder management
- Previous experience in similar role in public sector
Knowledge
Essential
- A good understanding of the health and social care environment and roles and responsibilities within it
Interpersonal Skills
Essential
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
Special Aptitudes
Essential
- Awareness of equality and valuing diversity principles
- Understanding of Confidentiality and Data Protection Act
Skills and Abilities
Essential
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for nurturing key relationships and maintaining networks.
- Problem solving skills and ability to respond to sudden unexpected demands
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills
- Skills for project management
- Understanding of and commitment to equality of opportunity and good working relationships
- An ability to maintain confidentiality and trust
- Professional calm and efficient manner
- Effective organiser
- Adaptability, flexibility and ability to cope with uncertainty and change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
