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NHS Northamptonshire Integrated Care Board

Primary Care Support Officer

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This job is now closed

Job summary

PLEASE NOTE THAT THE ICB IS CURRENTLY IN THE PROCESS OF MOVING TO HAYLOCK HOUSE, KETTERING. THIS MOVE IS EXPECTED TO TAKE PLACE AUGUST/SEPTEMBER 2023

An opportunity has arisen for a permanent post within the Primary Care Team for Northamptonshire Integrated Care Board. The post holder will support the commissioning of high quality, resilient and person-centred primary care services. We are looking for an enthusiastic and competent individual to support the Primary Care team.

The post holders will support the Primary Care Team to ensure the provision of resilient and effective primary care services capable of meeting all local and statutory, regulatory and NHS requirements, whilst ensuring alignment with the strategic and operational objectives of the ICB.

Main duties of the job

The post holders will support the Primary Care Team to ensure the provision of resilient and effective primary care services capable of meeting all local and statutory, regulatory and NHS requirements, whilst ensuring alignment with the strategic and operational objectives of the ICB.

The post holder will:

  • Support the primary care team to ensure that tasks/projects are planned, managed and delivered effectively
  • Be the first point of contact for Primary Care queries
  • Undertake the administration of primary care operational tasks
  • Manage the local commissioned services
  • Minute meetings, research and draft correspondence and papers and provide webinar support as necessary
  • Support the monitoring, implementation and evaluation of the tasks/projects to inform the targeting of resources
  • Be a key member of the team supporting effective communication and stakeholder management, both internally and externally

The successful candidate will be able to demonstrate:

  • An engaging and collaborative style, able to develop effective partnerships
  • Excellent interpersonal and communication skills
  • A creative and innovative approach
  • Knowledge of current NHS and Social Care priorities and policies

About us

Integrated Care Systems (ICSs) are partnerships of organisations that come together to plan and deliver joined up health and care services, and to improve the lives of people who live and work in their area.

The Northamptonshire Integrated Care Board (ICB) is an NHS organisation within the ICS, responsible for developing a plan for meeting the health needs of the population, managing the NHS budget and arranging for the provision of health services in the ICS area. The establishment of ICBs resulted in clinical commissioning groups (CCGs) being closed down. The NHS Northamptonshire Integrated Care Board (ICB) was established in July 2022. Work continues to develop both the ICS and ICB and with the formation of new partnerships, strategies and outcomes, this is an exciting time to be part of this journey.

The Primary Care team sits within the ICB and is responsible for supporting Primary Care to ensure it can deliver the best services to its local population while maintaining safe and effective care and meeting its contractual obligations. The team continues to grow and will take on further responsibilities once the management and support of Dental, Opthalmic and Pharmacy services are delegated to the ICB.

Details

Date posted

19 July 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

086-5479595

Job locations

Haylock House

Kettering

Northamptonshire

NN15 6EY


Job description

Job responsibilities

The post holder will support the Primary Care team in commissioning primary healthcare services to meet the health needs of the target population. This will involve working in partnership with General Practice, Optometrists, Dental Services and Community Pharmacies.

The post holder will effectively manage a range of contracts as part of the provision of an efficient procurement and contract management service that delivers on-going benefit to NHS Northamptonshire ICB

(Priority work areas for this post will be agreed annually via objectives and reviewed regularly.)

Job description

Job responsibilities

The post holder will support the Primary Care team in commissioning primary healthcare services to meet the health needs of the target population. This will involve working in partnership with General Practice, Optometrists, Dental Services and Community Pharmacies.

The post holder will effectively manage a range of contracts as part of the provision of an efficient procurement and contract management service that delivers on-going benefit to NHS Northamptonshire ICB

(Priority work areas for this post will be agreed annually via objectives and reviewed regularly.)

Person Specification

Person Specification

Essential

  • Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
  • Knowledge of administrative procedures, project management or information analysis.
  • Educated to degree level or equivalent experience or competencies.
  • RSA II or equivalent level of competency (standard keyboard use).
  • At least 4 years experience in an administrative role including at least 1 years experience in a specialism and/or senior administrative role.
  • Experience of working with senior managers and leaders.
  • Understanding of project management
  • Effective communication skills will be required to engage a range of stakeholders in service development and change issues. This includes developed interpersonal, negotiation, influencing and conflict management skills, where the subject matter is complex and/or sensitive.
  • Flexible, enthusiastic and committed
  • Presentation skills
  • Numerate
  • Prioritisation skills with ability to manage multiple strands of work.

Desirable

  • Basic knowledge of project principles.
  • Experience in the NHS
Person Specification

Person Specification

Essential

  • Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
  • Knowledge of administrative procedures, project management or information analysis.
  • Educated to degree level or equivalent experience or competencies.
  • RSA II or equivalent level of competency (standard keyboard use).
  • At least 4 years experience in an administrative role including at least 1 years experience in a specialism and/or senior administrative role.
  • Experience of working with senior managers and leaders.
  • Understanding of project management
  • Effective communication skills will be required to engage a range of stakeholders in service development and change issues. This includes developed interpersonal, negotiation, influencing and conflict management skills, where the subject matter is complex and/or sensitive.
  • Flexible, enthusiastic and committed
  • Presentation skills
  • Numerate
  • Prioritisation skills with ability to manage multiple strands of work.

Desirable

  • Basic knowledge of project principles.
  • Experience in the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Northamptonshire Integrated Care Board

Address

Haylock House

Kettering

Northamptonshire

NN15 6EY


Employer's website

https://www.icnorthamptonshire.org.uk/icb (Opens in a new tab)

Employer details

Employer name

NHS Northamptonshire Integrated Care Board

Address

Haylock House

Kettering

Northamptonshire

NN15 6EY


Employer's website

https://www.icnorthamptonshire.org.uk/icb (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Primary Care Development Manager

Hayley Mann

hayley.mann@nhs.net

01604476866

Details

Date posted

19 July 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

086-5479595

Job locations

Haylock House

Kettering

Northamptonshire

NN15 6EY


Supporting documents

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