Job summary
This is an exciting opportunity for an experienced administrator to bring their enthusiasm and a flexible approach to work as a part time Team Administrator, for our Community Nursing Teams.Focusing on providing an efficient and responsive administrative service, supporting our existing network of administration staff by proactively approaching daily tasks. This valuable role will enable our senior clinicians to dedicate time to additional clinical visits, directlyimpacting patient care and improving patient experience.Essential skills for this role include:- Accurate typing and keyboard skills, for note-taking and data inputting- Excellent verbal and written skills- Organisational skills and attention to detail- Proficiency in Microsoft packages (Word, Excel, Power point)- Experience of NHS IT systemsThis is an office-based role, 30 hours per week, and the post-holder will be required to travel and work between sites.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
Main duties of the job
The post-holder will be involved in a variety of interesting duties, some of which may include:
- Create agendas and take minutes for Team/MDT meetings
- Arrange servicing of medical devices
- Assist patients to complete patient experience surveys
- Use of patient records system (RIO) to pull reports, send patient letters and assist the clinical team.
- Assistance with HR processes, including completing leavers forms, annual leave calculations management of personnel files and preparation for induction of new starters
- Preparing documentation for legal requests
- Updating the roster system (eRoster)
- Sharing team data dashboard using systems such as Power BI
- IT requests, ordering of equipment and stock control using systems like Business World and Supply Chain
- Diary management of team members for one to ones, appraisals and team meetings
- Coordination of team training
About us
Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent
We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences
We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission
The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work
As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both
See where you can go with KCHFTcareer pathways
Job description
Job responsibilities
Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.
As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via kentchft.recruitment@nhs.net quoting the vacancy reference number so we can support you further.
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community difference here.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Job description
Job responsibilities
Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.
As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via kentchft.recruitment@nhs.net quoting the vacancy reference number so we can support you further.
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community difference here.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Person Specification
Qualifications
Essential
- Level 3 qualification (e.g. 2 A/AS levels, NVQ level 3, BTEC diplomas, certificates and awards, international Baccalaureate diploma) or equivalent demonstrable experience
Experience
Essential
- Administrative experience
- Experience of team working and versatility to take on a variety of tasks
Desirable
- NHS administrative experience
- Experience of handling confidential information
- Experience of working with members of the public
Knowledge
Essential
- Advanced knowledge and understanding of Microsoft Office packages e.g. Outlook, Word, Excel and Power point
Desirable
- Understanding of health and social care sector, including working knowledge of NHS structures, policies and processes.
Skills & Abilities
Essential
- Excellent interpersonal and verbal communication skills both on telephone and in person with patients, members of the public and colleagues
- Excellent written communication skills
- Ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority
- Excellent attention to detail, accuracy and organisational skills
Desirable
- Ability to record accurate minutes of meetings and present to a high standard
- Ability to concentrate and focus on diverse tasks whilst dealing with frequent interruptions
Personal Attributes
Essential
- Friendly and approachable manner
- Ability to apply a logical approach to identify key or underlying issues in difficult situations and use initiative to solve problems
- Ability to be patient and tolerant especially when discussing complex information
- Ability to prioritise and maintain a high level of performance and meeting of deadlines even when faced with conflicting priorities
- Ability to be innovative and objective as well as logical in resolving problems
Desirable
- Possess a willingness to learn
Ability to Manage
Essential
- Ability to maintain discretion and confidentiality at all times
- Ability to plan and organise own workload without direct supervision
Desirable
- Ability to cope with pressure during busy periods and act in a professional manner at all times
Additional Requirements
Essential
- Driving licence and access to a vehicle
Person Specification
Qualifications
Essential
- Level 3 qualification (e.g. 2 A/AS levels, NVQ level 3, BTEC diplomas, certificates and awards, international Baccalaureate diploma) or equivalent demonstrable experience
Experience
Essential
- Administrative experience
- Experience of team working and versatility to take on a variety of tasks
Desirable
- NHS administrative experience
- Experience of handling confidential information
- Experience of working with members of the public
Knowledge
Essential
- Advanced knowledge and understanding of Microsoft Office packages e.g. Outlook, Word, Excel and Power point
Desirable
- Understanding of health and social care sector, including working knowledge of NHS structures, policies and processes.
Skills & Abilities
Essential
- Excellent interpersonal and verbal communication skills both on telephone and in person with patients, members of the public and colleagues
- Excellent written communication skills
- Ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority
- Excellent attention to detail, accuracy and organisational skills
Desirable
- Ability to record accurate minutes of meetings and present to a high standard
- Ability to concentrate and focus on diverse tasks whilst dealing with frequent interruptions
Personal Attributes
Essential
- Friendly and approachable manner
- Ability to apply a logical approach to identify key or underlying issues in difficult situations and use initiative to solve problems
- Ability to be patient and tolerant especially when discussing complex information
- Ability to prioritise and maintain a high level of performance and meeting of deadlines even when faced with conflicting priorities
- Ability to be innovative and objective as well as logical in resolving problems
Desirable
- Possess a willingness to learn
Ability to Manage
Essential
- Ability to maintain discretion and confidentiality at all times
- Ability to plan and organise own workload without direct supervision
Desirable
- Ability to cope with pressure during busy periods and act in a professional manner at all times
Additional Requirements
Essential
- Driving licence and access to a vehicle
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
