Job summary
KCHFT Dental Services is a leading and dynamic provider of NHS dental care across East Kent and London, committed to putting patients at the centre of everything we do. Everyone working in our Service, no matter their role, interacts with patients and visitors and is expected to uphold our values, collaborate effectively, and strive for excellence. We seek individuals who go above and beyond, not because they are asked to, but because they are passionate about being part of a healthcare team that delivers outstanding care.
We are currently seeking an Admin Assistant to provide efficient and thorough administrative support to the Oral Health promotion admin and clinical teams, helping to deliver a range of large-scale community outreach programs. This role represents the Service as an ambassador, promoting the highest standards of excellence in work practices.
Main duties of the job
Your role will be to:
- Assist clinical teams during school intervention program visits throughout the academic year. Provide administrative support to Project teams and clinics during school breaks as needed.
- Support teams across multiple boroughs in North East London when required. Manage stock levels and alert Project Support Officers when supplies are low.
- Foster team cohesion and build strong working relationships internally and externally.
- Thrive in a fast-paced environment while staying calm, working independently, proactively, and under pressure.
- Demonstrate strong communication and interpersonal skills to handle inquiries with tact, diplomacy, and empathy.
- Exhibit a positive attitude, excellent organizational and problem-solving skills, and a dedication to exceptional customer service.
- Travel across London to support clinical staff with fluoride varnish applications and outreach programs as necessary to meet service demands.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
About us
Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent
We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences
We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission
The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work
As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both
See where you can go with KCHFTcareer pathways
Job description
Job responsibilities
Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.
As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via kentchft.recruitment@nhs.net quoting the vacancy reference number so we can support you further.
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community difference here.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Job description
Job responsibilities
Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.
As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via kentchft.recruitment@nhs.net quoting the vacancy reference number so we can support you further.
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community difference here.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Person Specification
Qualifications
Essential
- NVQII Customer Care or equivalent experience.
- GCSE in Maths and English
Desirable
- Preferably within a clinical service
Experience
Essential
- Experience of working in a front line capacity e.g. customer care, reception.
- Experience of undertaking a broad range of administrative/clerical duties
- Experience of data entry systems with accurate keyboard skills
Knowledge & Skills
Essential
- Knowledge of IT software - Microsoft Office, Word, E-mail
- Good inter-personal skills with the ability to communicate and engage positively with children
- Good organisational skills & ability to prioritise own workload
Desirable
- Knowledge/experience of NHS procedures/processes.
- Understanding of Health & Safety issues
- Proven ability to work within a team and independently using own initiative
Personal Attributes
Essential
- Ability to juggle unpredictable workloads
Person Specification
Qualifications
Essential
- NVQII Customer Care or equivalent experience.
- GCSE in Maths and English
Desirable
- Preferably within a clinical service
Experience
Essential
- Experience of working in a front line capacity e.g. customer care, reception.
- Experience of undertaking a broad range of administrative/clerical duties
- Experience of data entry systems with accurate keyboard skills
Knowledge & Skills
Essential
- Knowledge of IT software - Microsoft Office, Word, E-mail
- Good inter-personal skills with the ability to communicate and engage positively with children
- Good organisational skills & ability to prioritise own workload
Desirable
- Knowledge/experience of NHS procedures/processes.
- Understanding of Health & Safety issues
- Proven ability to work within a team and independently using own initiative
Personal Attributes
Essential
- Ability to juggle unpredictable workloads
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
