Receptionist

Kent Community Health NHS Foundation Trust

This job is now closed

Job summary

The NHS is changing. More emphasis on community-based care means there's never been a better time to join us.

We are looking for an enthusiastic and organised Receptionist to join our professional team in Hastings.

We're a close team but we're never exclusive, if you can bring a professional approach and fresh ideas we would love to hear from you.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

Main duties of the job

Could you use your skills and experience to support the NHS to deliver great patient care? Great patient care needs great people to support clinical teams. That's where you come in.

We're always looking for enthusiastic, responsive, and adaptable people to join our outstanding trust. This role is an important one as you'll be using your knowledge, experience and expertise to provide support to our hard-working frontline NHS teams.

We put patients first and we expect all of our colleagues to do the same, so although NHS experience isn't a requirement for this role you'll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times.

The challenges come thick and fast in this role but you'll know that your input is contributing to the excellent experience our patients and service users have every day.

About us

Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both

See where you can go with KCHFTcareer pathways

Date posted

13 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

C9846-25-0198

Job locations

Hastings & Eastbourne Sexual health services

Hastings

TN34 1BA

Job description

Job responsibilities

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference here.

Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Job description

Job responsibilities

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

Find out more about the community difference here.

Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Person Specification

Quilification

Essential

Level 2 qualification (e.g. GCSE grades 9-4 / A*-C, NVQ level 2, BTEC diploma / certificate, O Level grades A-C) or equivalent demonstrable experience

Desirable

NVQ Level 2 Customer Service Practitioner

Experience

Essential

Administrative experience Experience of working with members of the public

Desirable

Experience of handling confidential information Reception experience

Ability to manage

Essential

Ability to maintain confidentiality at all times Ability to manage own workload

Desirable

Ability to cope with pressure during busy periods and act in a professional manner at all times

Person Specification

Quilification

Essential

Level 2 qualification (e.g. GCSE grades 9-4 / A*-C, NVQ level 2, BTEC diploma / certificate, O Level grades A-C) or equivalent demonstrable experience

Desirable

NVQ Level 2 Customer Service Practitioner

Experience

Essential

Administrative experience Experience of working with members of the public

Desirable

Experience of handling confidential information Reception experience

Ability to manage

Essential

Ability to maintain confidentiality at all times Ability to manage own workload

Desirable

Ability to cope with pressure during busy periods and act in a professional manner at all times

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.