Job summary
We are seeking a dynamic and innovative Administrator to join the North West Kent Children's Therapiesteam. The Children's Therapies service provides Speech and Language Therapy, Occupational Therapy,Physiotherapy and Care Co-ordination services to Children and Young People aged 0-19 years with a broadrange of needs.
You will work as part of a clinical support team to facilitate the delivery of an effective service. This will involve managing referrals, booking appointments and managing staff diaries, managing incoming emails and phonecalls, using Microsoft Office systems and Rio, our Electronic Patient Record system, taking minutes ofmeetings.
You will also have the opportunity to influence service development and design through project-based activities, which will be supported by the clinical teams, service managers and Business Manager.You will be working in a hybrid pattern with sessions both at home and in bases across North West Kent.
Main duties of the job
You will complete all tasks required by the clinical team in a timely and efficient way.This will include prioritisation and flexibility.
You will ensure you are able to support and signpost patients, families and other key stakeholders to key information requested.
You will work with clinicians to co-ordinate and process a broad range of confidential information to support the service to deliver assessment and intervention.
About us
Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent
We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences
We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission
The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work
As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both
See where you can go with KCHFTcareer pathways
Job description
Job responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community differencehere.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Job description
Job responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community differencehere.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Person Specification
Qualifications
Essential
- 2 A/AS levels (any grade), NVQ Level 3 or equivalent relevant to business administration
Experience
Essential
- Proven experience with office systems, microsoft office
Desirable
- NHS Specific It systems; understanding of NHS community services; Basic experience of financial systems
Knowledge
Essential
- Ability to plan, organise own workload without direct supervision; innovative, objective & logical in resolving problems; Ability to maintain high level of performance & meeting deadlines when faced with conflicting priorities; Ability to learn from mistakes; Prioritise and balance competing tasks to deliver to agreed timescales
Desirable
- An understanding of the NHS current agenda and challenges
Intellectual skills
Essential
- Excellent written & verbal communication skills; ability to communicate & work effectively within a range of people from different backgrounds & all levels of seniority; Proven standard of word processing skills and high standard of presentation & accuracy
Personal Attributes
Essential
- Ability to apply a common sense and logical approach to identify key or underlying issues in difficult situations and use initiative to solve problems. Ability to deal with distressing or emotional situations and discussions objectively and with emotional intelligence
Person Specification
Qualifications
Essential
- 2 A/AS levels (any grade), NVQ Level 3 or equivalent relevant to business administration
Experience
Essential
- Proven experience with office systems, microsoft office
Desirable
- NHS Specific It systems; understanding of NHS community services; Basic experience of financial systems
Knowledge
Essential
- Ability to plan, organise own workload without direct supervision; innovative, objective & logical in resolving problems; Ability to maintain high level of performance & meeting deadlines when faced with conflicting priorities; Ability to learn from mistakes; Prioritise and balance competing tasks to deliver to agreed timescales
Desirable
- An understanding of the NHS current agenda and challenges
Intellectual skills
Essential
- Excellent written & verbal communication skills; ability to communicate & work effectively within a range of people from different backgrounds & all levels of seniority; Proven standard of word processing skills and high standard of presentation & accuracy
Personal Attributes
Essential
- Ability to apply a common sense and logical approach to identify key or underlying issues in difficult situations and use initiative to solve problems. Ability to deal with distressing or emotional situations and discussions objectively and with emotional intelligence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
