Job summary
Band 2 administrators are admin staff who primarily support our projects but can also be called upon to support the wider clinical teams when the need arises. As support staff you will support the wider team in ensuring that a specific project, system or process is experienced by patients, service users, colleagues and the public as caring, patient focussed efficient and effective through the provision of first class, administration support. The post holder will be expected to work across all 7 boroughs to fulfil the needs the service.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
Main duties of the job
This is achieved by ensuring that our administration systems work to fully support the patient journey, by providing medical secretarial support or leading the provision of administration for a project, process or system and where appropriate providing day to day supervision of band 2 admin support. The role is required to provide admin support to managers and clinicians and by making sure that required data on the service is accurate and provided on time. Our administrators are expected to be kind and responsive, professional and informative and to contribute to the quality of our services by demonstrating the behaviours detailed in the Trust 'CARE Values into action Framework
Additional Working Pattern: to be agreed
About us
Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent
We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences
We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission
The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work
As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both
See where you can go with KCHFTcareer pathways
Job description
Job responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community difference here.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Job description
Job responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community difference here.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Person Specification
Qualifications & Experience
Essential
- NVQII Customer Care or equivalent experience.
Desirable
- Preferably within a clinical service
Qualifications & Experience
Essential
- Experience of working in a front line capacity e.g. customer care, reception.
Desirable
Qualifications & Experience
Essential
- Experience of undertaking a broad range of administrative/clerical duties
Qualifications & Experience
Essential
- Experience of data entry systems with accurate keyboard skills
Knowledge & Skills
Essential
- Knowledge of IT software - Microsoft Office, Word, E-mail etc
Desirable
- Knowledge/experience of NHS procedures/processes.
Knowledge & Skills
Essential
- Good inter-personal skills with the ability to communicate and engage positively with children
Desirable
- Knowledge of SOEL Health dental application or similar computerised dental charging system
Knowledge & Skills
Essential
- Good organisational skills & ability to prioritise own workload
Personal Attributes
Essential
- Ability to juggle unpredictable workloads
Person Specification
Qualifications & Experience
Essential
- NVQII Customer Care or equivalent experience.
Desirable
- Preferably within a clinical service
Qualifications & Experience
Essential
- Experience of working in a front line capacity e.g. customer care, reception.
Desirable
Qualifications & Experience
Essential
- Experience of undertaking a broad range of administrative/clerical duties
Qualifications & Experience
Essential
- Experience of data entry systems with accurate keyboard skills
Knowledge & Skills
Essential
- Knowledge of IT software - Microsoft Office, Word, E-mail etc
Desirable
- Knowledge/experience of NHS procedures/processes.
Knowledge & Skills
Essential
- Good inter-personal skills with the ability to communicate and engage positively with children
Desirable
- Knowledge of SOEL Health dental application or similar computerised dental charging system
Knowledge & Skills
Essential
- Good organisational skills & ability to prioritise own workload
Personal Attributes
Essential
- Ability to juggle unpredictable workloads
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
