Job summary
We are seeking a dynamic and innovative Administrator to join the East KentChildren's Therapies team. The Children's Therapies service provides Speechand Language Therapy, Occupational Therapy, Physiotherapy and Care Co-ordination services to Children and Young People aged 0-19 years with a broadrange of needs.You will work as part of a clinical support team to facilitate the delivery of aneffective service. This will involve managing referrals, booking appointments andmanaging staff diaries, managing incoming emails and phone calls, usingMicrosoft Office systems and Rio our Electronic Patient Record system, takingminutes of meetings.You will also have the opportunity to influence service development and designthrough project-based activities, which will be supported by the clinical teams,service managers and Business Manager.The role will be primarily based at Green Banks in Margate but there areopportunities for hybrid working. You may also be asked to support the team atother bases within the East Kent locality at times if required.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
Main duties of the job
- You will complete all tasks required by the clinical team in a timely and efficient way. This will include prioritisation and flexibility.
- You will ensure you are able to support and signpost patients, families and other key stakeholders to key information requested.
- You will work with clinicians to co-ordinate and process a broad range of confidential information to support the service to deliver assessment andintervention.
About us
One of the largest community NHS trusts in the UK, KCHFT are rated 'outstanding' by the CQC. We've got a passion for delivering high standards of care to patients and deliver excellent services to improve the health of our communities. To do this we need outstanding people who share our values Compassionate Aspirational Responsive Excellent
We're committed to equality, diversity and inclusion, which leads to better patient care and a happier workforce. So, all our colleagues have equal access to career opportunities.
We've signed up to be a real UK living wage employer. The real Living Wage is the only UK wage rate voluntarily paid by 7,000+ UK businesses who believe their staff deserve a fair wage. Committing to the real UK Living Wage is one way we're delivering our pledge to be the best employer
Flexibility is another way we do this. In the NHS, we're reminded every day how important life is. As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement without having to sacrifice time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both
Looking for professional development? We can support that too! Our career pathways will help you achieve your aspirations
Job description
Job responsibilities
Job responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
If you need an application form in an alternative format please let our recruitment team know so they can help you with this.
All information you supply on your application should, to the best of your knowledge, be true and accurate. Interviews are due to take place on the 23rd August 2023.
Find out more about the community difference here.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity
Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Job description
Job responsibilities
Job responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
If you need an application form in an alternative format please let our recruitment team know so they can help you with this.
All information you supply on your application should, to the best of your knowledge, be true and accurate. Interviews are due to take place on the 23rd August 2023.
Find out more about the community difference here.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity
Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Person Specification
Qualifications
Essential
- 5 GCSEs grades A* - C, NVQ level 2, BTEC first diploma and certificate, O Level grade A, B or C or equivalent or Level 2 qualification
Experience
Essential
- Good keyboard skills
- Good computing skills to include Microsoft Office email and internet use.
Desirable
- Working knowledge of a patient information system
Knowledge
Essential
- Competent in administration tasks
- Basic diary management
- Previous use and understanding of data bases and reporting.
Skills
Essential
- Good written communication skills.
- Good inter-personal skills and the ability to communicate and work with people from different backgrounds at all levels of seniority.
- Ability to deal compassionately with distressed and upset members of the public
- Able to follow instructions and work to given deadlines
- Ability to work independently and as part of a team.
Personal Attributes
Essential
- Able to move around locality/patch
- Works with discretion and confidentiality at all times
Person Specification
Qualifications
Essential
- 5 GCSEs grades A* - C, NVQ level 2, BTEC first diploma and certificate, O Level grade A, B or C or equivalent or Level 2 qualification
Experience
Essential
- Good keyboard skills
- Good computing skills to include Microsoft Office email and internet use.
Desirable
- Working knowledge of a patient information system
Knowledge
Essential
- Competent in administration tasks
- Basic diary management
- Previous use and understanding of data bases and reporting.
Skills
Essential
- Good written communication skills.
- Good inter-personal skills and the ability to communicate and work with people from different backgrounds at all levels of seniority.
- Ability to deal compassionately with distressed and upset members of the public
- Able to follow instructions and work to given deadlines
- Ability to work independently and as part of a team.
Personal Attributes
Essential
- Able to move around locality/patch
- Works with discretion and confidentiality at all times
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
