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Wirral Community Health and Care NHS Foundation Trust

Sexual Health Receptionist

The closing date is 02 March 2026

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Job summary

This post is based on our reception with shifts at St Catherine's Health Centre and Victoria Central in Wallasey . The post holder will be greeting patients, booking appointments and liaising with internal and external agencies

Main duties of the job

Main purpose of this role is to be based on reception and to greet and book in patients when they come in for an appointment. Answer calls, book appointments and work closely with our clinical team.

About us

Wirral Community Health & Care NHS Foundation Trust provides high quality community health and care services which are responsive to the needs of our local population. Services are delivered by our dedicated and innovative multi disciplinary professionals and supported by equally committed staff behind the scenes. We strive to continue developing and improving our services by working with and listening to our populations, partners, commissioners and staff.WCHC offers you a great opportunity to be a part of a talented, passionate and committed team delivering excellent community based services across Cheshire and Merseyside.

Details

Date posted

16 February 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

844-7697653

Job locations

Gemini Centre

St Catherines Health Centre, Church Road

Birkenhead

CH42 0LQ


Job description

Job responsibilities

Please see the attached Job Description and Person Specification for more details about this exciting role

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for more details about this exciting role

Person Specification

Qualifications and professional training

Essential

  • 3 GCSEs or equivalent
  • ECDL or equivalent

Experience and knowledge

Essential

  • 12 months experience of dealing with the public

Desirable

  • NHS experience
  • Administration experience

Skills and attributes

Essential

  • Computer skills
  • Experience of Microsoft Office
  • Customer Care skills
  • Good organisation skills
  • Good time management
  • Excellent communication skills and ability to deal with public in a non- judgemental manner

Personal Qualities

Essential

  • Ability to work well in a team
  • Prioritising workloads to meet deadlines
  • Will need to work flexible hours
  • Willingness to work across all sites
  • Excellent understanding of confidentiality
Person Specification

Qualifications and professional training

Essential

  • 3 GCSEs or equivalent
  • ECDL or equivalent

Experience and knowledge

Essential

  • 12 months experience of dealing with the public

Desirable

  • NHS experience
  • Administration experience

Skills and attributes

Essential

  • Computer skills
  • Experience of Microsoft Office
  • Customer Care skills
  • Good organisation skills
  • Good time management
  • Excellent communication skills and ability to deal with public in a non- judgemental manner

Personal Qualities

Essential

  • Ability to work well in a team
  • Prioritising workloads to meet deadlines
  • Will need to work flexible hours
  • Willingness to work across all sites
  • Excellent understanding of confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wirral Community Health and Care NHS Foundation Trust

Address

Gemini Centre

St Catherines Health Centre, Church Road

Birkenhead

CH42 0LQ


Employer's website

https://www.wchc.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Wirral Community Health and Care NHS Foundation Trust

Address

Gemini Centre

St Catherines Health Centre, Church Road

Birkenhead

CH42 0LQ


Employer's website

https://www.wchc.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Operational Lead

Lauren Martyn

laurenmartyn@nhs.net

01515142888

Details

Date posted

16 February 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

844-7697653

Job locations

Gemini Centre

St Catherines Health Centre, Church Road

Birkenhead

CH42 0LQ


Supporting documents

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