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Wirral Community Health and Care NHS Foundation Trust

Wheelchair Therapy Assistant

The closing date is 10 November 2025

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Job summary

An exciting opportunity has arisen for a Wheelchair Therapy Assistant to join our Wirral and West Cheshire Wheelchair Service.We are looking for an experienced support worker, who has worked in the hospital and/ or community delivering care and support to people of all ages with a wide range of long term conditions/ disabilities, and is keen to develop their knowledge , skills further in the niche and rewarding area of wheelchairs.Ideally you will have experience working as a therapy/ rehab assistant and have knowledge of wheelchairs; however, this is not essential providing you can demonstrate you are quick to learn and have transferable knowledge and skills. You must be compassionate, have good interpersonal and communication skills and be able to work as part of a team.

Main duties of the job

You will be part of a highly motivated multi-disciplinary team providing assessments and wheelchairs to people of all ages with a wide range of conditions that have a permanent disability that requires them to use a wheelchair or associated equipment on a long-term basis.This is primarily a patient facing role; however, you will be required to carry out a range of housekeeping duties, including the recycling of wheelchair cushions and accessories, and maintaining safe and efficient working environment.You will see mainly see patients in a clinic setting, but you may need to assess/ review patients in their place of residence. In this respect you must have a valid driving licence for the UK and access to a car for work purposes.You will work in both locations, Wirral Wheelchair Service, in Birkenhead, and West Cheshire Wheelchair Service, in Ellesmere Port, according to service need, and work the advertised hours.

About us

We deliver NHS wheelchair services to adults and children living in Wirral and West Cheshire for Cheshire Merseyside Integrated Commissioning Board (ICB); and have nearly 8,000 wheelchair users with equipment on issue from our service. We pride ourselves in delivering excellent customer service and on-going clinical support to all our users, along with a comprehensive maintenance and repair service which is provided by an approved contractor.We are a dynamic and friendly team who value our staff. We offer a range of support staff in new roles, a well-established supervision, and appraisal structure, and will provide you with the necessary training and support for you to develop the required competencies for the role.

Details

Date posted

27 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum (pro rota)

Contract

Permanent

Working pattern

Full-time

Reference number

844-7530176

Job locations

St Catherine's Health Centre

Derby Road

Birkenhead, Wirral

CH42 0LQ


Job description

Job responsibilities

Please see the attached Job Description & Person Specification for more information regarding this exciting role

Job description

Job responsibilities

Please see the attached Job Description & Person Specification for more information regarding this exciting role

Person Specification

Qualifications and professional training

Essential

  • Level 3 qualification in health and social care/ equivalent work based qualification/ NVQ Level 3 qualification OR significant equivalent relevant work based experience and achievement of competencies in a therapy/ rehab assistant role

Desirable

  • Evidence of additional training relevant to the role

Experience and knowledge

Essential

  • Experience of working within health/ social care delivering patient care
  • Experience working in the NHS
  • Awareness of roles of members of MDT
  • Experience of using electronic patient admin/ clinical systems
  • Knowledge of safe working procedures
  • Awareness of confidentiality

Desirable

  • Experience of working as therapy/ rehab assistant
  • Experience of working in a wheelchair service
  • Knowledge of wheelchairs and postural management
  • Knowledge of pressure ulcers
  • Knowledge of long term conditions

Skills and abilities

Essential

  • Good standard of written and verbal English
  • Clear desire for the role
  • Care, compassion and commitment to patients and their carers
  • Good interpersonal and communication skills
  • Keyboard/ computer skills
  • Good organisational and management skills

Personal qualities

Essential

  • Ability to work to protocols
  • Ability to use inititiative
  • Ability to work as part of a team
  • An understanding of accountability and when to seek help
  • Be able to relate to people and empathise
  • Willingness to learn/ take part in service development
  • Manual dexterity and ability to manipulate tools to fit/ adjust wheelchairs
  • Valid driving licence for the UK/ access to a vehicle for work purposes
Person Specification

Qualifications and professional training

Essential

  • Level 3 qualification in health and social care/ equivalent work based qualification/ NVQ Level 3 qualification OR significant equivalent relevant work based experience and achievement of competencies in a therapy/ rehab assistant role

Desirable

  • Evidence of additional training relevant to the role

Experience and knowledge

Essential

  • Experience of working within health/ social care delivering patient care
  • Experience working in the NHS
  • Awareness of roles of members of MDT
  • Experience of using electronic patient admin/ clinical systems
  • Knowledge of safe working procedures
  • Awareness of confidentiality

Desirable

  • Experience of working as therapy/ rehab assistant
  • Experience of working in a wheelchair service
  • Knowledge of wheelchairs and postural management
  • Knowledge of pressure ulcers
  • Knowledge of long term conditions

Skills and abilities

Essential

  • Good standard of written and verbal English
  • Clear desire for the role
  • Care, compassion and commitment to patients and their carers
  • Good interpersonal and communication skills
  • Keyboard/ computer skills
  • Good organisational and management skills

Personal qualities

Essential

  • Ability to work to protocols
  • Ability to use inititiative
  • Ability to work as part of a team
  • An understanding of accountability and when to seek help
  • Be able to relate to people and empathise
  • Willingness to learn/ take part in service development
  • Manual dexterity and ability to manipulate tools to fit/ adjust wheelchairs
  • Valid driving licence for the UK/ access to a vehicle for work purposes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wirral Community Health and Care NHS Foundation Trust

Address

St Catherine's Health Centre

Derby Road

Birkenhead, Wirral

CH42 0LQ


Employer's website

https://www.wchc.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Wirral Community Health and Care NHS Foundation Trust

Address

St Catherine's Health Centre

Derby Road

Birkenhead, Wirral

CH42 0LQ


Employer's website

https://www.wchc.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Specialist Services Manager

Amanda Ball

amanda.ball6@nhs.net

01516047261

Details

Date posted

27 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum (pro rota)

Contract

Permanent

Working pattern

Full-time

Reference number

844-7530176

Job locations

St Catherine's Health Centre

Derby Road

Birkenhead, Wirral

CH42 0LQ


Supporting documents

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