Wirral Community Health and Care NHS Foundation Trust

Administration Officer

The closing date is 02 September 2025

Job summary

Do you fancy a career with an award winning integrated health and care NHS Foundation Trust?

Wirral Community Health and Care NHS Foundation Trustis an innovative and forward-thinking organisation, delivering high quality health and care services to the populations of Wirral, Cheshire East, St Helens and Knowsley.

We take great pride in being an open, trusting and compassionate organisation. The Trust is committed to promoting and building a team that enhances inclusion, diversity and equality. We strongly believe that working together with our partners, listening to and engaging with our patients, service users and their families we can make a real difference to the lives of local people within our communities.

We currently deliver outstanding0-19 and 0-19+ Health and Wellbeing Servicesacross Wirral, Cheshire East and St Helens and Knowsley, supporting over 250,000 children and young people. Our dedicated, innovative and forward-thinking children and young people's services have a positive impact on the health and wellbeing of families in our communities.

We work closely with our commissioners and partners to deliver the best possible services for the children, young people and families.

Main duties of the job

To support the improvement of business and administrative systems.

To analyse and report service data and information

To support service development and other project work

To line Manage a group of staff within the Service Support/mentor new staff

About us

Wirral Community Health and Care NHS Foundation Trust has been rated as Good by CQC (Dec 2023) with some outstanding areas.

As an aspiring outstanding Trust we have numerous policies and procedures in place which provide standard organisational ways of working, in line with organisational objectives, relevant legislation and requirements. Policies allow for continuity and consistency within the Trust. Employees must abide by and adhere to all Wirral Community NHS Trust's policies, at all times.

Date posted

19 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year PA (Pro rata)

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

844-7323409

Job locations

Knutsford Childrens Centre

Manor Park North

Knutsford

WA168DB

Job description

Job responsibilities

Please See Attached Job Description and Person Specification for more details about this exciting role

Job description

Job responsibilities

Please See Attached Job Description and Person Specification for more details about this exciting role

Person Specification

Qualifications

Essential

NVQ Level 2, GCSE Level or equivalent experience

Desirable

emonstrable working knowledge of Microsoft packages including Word, Excel and Outlook

Experience and knowledge

Essential

Previous experience of dealing with the public and taking telephone enquiries
Experience of accurate data inputting

Skills and attributes

Essential

Good oral and written communication skills with people from a wide variety of backgrounds
Ability to produce work of a good standard with attention to detail
Ability to communicate sensitively with all staff groups, patients and their families

Desirable

Ability to work under pressure to meet tight deadlines
Good organisational skills

Personal qualities

Essential

Patient
Flexible
Ability to use own initiative but understand the need to seek advice when necessary
Ability to travel to clinics/meetings/sessions across the trust

Desirable

Proactive

Person Specification

Qualifications

Essential

NVQ Level 2, GCSE Level or equivalent experience

Desirable

emonstrable working knowledge of Microsoft packages including Word, Excel and Outlook

Experience and knowledge

Essential

Previous experience of dealing with the public and taking telephone enquiries
Experience of accurate data inputting

Skills and attributes

Essential

Good oral and written communication skills with people from a wide variety of backgrounds
Ability to produce work of a good standard with attention to detail
Ability to communicate sensitively with all staff groups, patients and their families

Desirable

Ability to work under pressure to meet tight deadlines
Good organisational skills

Personal qualities

Essential

Patient
Flexible
Ability to use own initiative but understand the need to seek advice when necessary
Ability to travel to clinics/meetings/sessions across the trust

Desirable

Proactive

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wirral Community Health and Care NHS Foundation Trust

Address

Knutsford Childrens Centre

Manor Park North

Knutsford

WA168DB

Employer's website

https://www.wchc.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Wirral Community Health and Care NHS Foundation Trust

Address

Knutsford Childrens Centre

Manor Park North

Knutsford

WA168DB

Employer's website

https://www.wchc.nhs.uk/ (Opens in a new tab)