Derbyshire Community Health Services NHSFT

Receptionist

Information:

This job is now closed

Job summary

We are looking for a Receptionist for our busy reception within St Oswald's Hospital.

Our opening hours 8am -4.30pm Monday - Friday.

Hours to be discussed at interview,

Will also be required to cover for annual leave and sickness.

Main duties of the job

You will be responsible for the busy switchboard and reception area

You will contribute to the smooth operation of the reception area and other clerical duties required.

You will liaise with the general public and be the contact point for all calls to the service.

You will provide comprehensive clerical duties to include cash handling and banking

You will co-ordinate the booking of all rooms

You will deal with incoming and outgoing mail.

You will be responsible for the security of keys for the site

provide full sickness and absence cover Monday - Friday

About us

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.

We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.

Key values working The DCHS Way:

Get the basics right

To act with compassion and respect

To make a difference

To value and develop team work

To value everyone's contribution

Details

Date posted

12 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pa, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

842-EST-5111-24

Job locations

St Oswald's Hospital

Derbyshire Community Health services

Ashbourne

DE6 1DR


Job description

Job responsibilities

responsible for a busy hospital reception liaising with members of the public and other services and departments

PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Job description

Job responsibilities

responsible for a busy hospital reception liaising with members of the public and other services and departments

PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Person Specification

Education

Essential

  • English & Math GCSE C or equivalent experience
  • IT qualification and experience

Desirable

  • Customer care qualification

Experience

Essential

  • Microsoft packages Excel, Word, PowerPoint
  • Understanding of confidentiality
  • Previous customer service experience

Desirable

  • Knowledge of System One

Skills and attributes

Essential

  • Excellent communication and interpersonal skills
  • Ability to work on own initiative and as part of a team
  • Flexibility of working pattern
  • Ability to train and mentor colleagues

Aptitude and personal qualities

Essential

  • Calm and professional
  • Friendly and approachable
  • Willing and eager to learn
  • Ability to travel to other sites
Person Specification

Education

Essential

  • English & Math GCSE C or equivalent experience
  • IT qualification and experience

Desirable

  • Customer care qualification

Experience

Essential

  • Microsoft packages Excel, Word, PowerPoint
  • Understanding of confidentiality
  • Previous customer service experience

Desirable

  • Knowledge of System One

Skills and attributes

Essential

  • Excellent communication and interpersonal skills
  • Ability to work on own initiative and as part of a team
  • Flexibility of working pattern
  • Ability to train and mentor colleagues

Aptitude and personal qualities

Essential

  • Calm and professional
  • Friendly and approachable
  • Willing and eager to learn
  • Ability to travel to other sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

St Oswald's Hospital

Derbyshire Community Health services

Ashbourne

DE6 1DR


Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

St Oswald's Hospital

Derbyshire Community Health services

Ashbourne

DE6 1DR


Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

hospital coordinator

patricia arnold

patarnold@nhs.net

07825112186

Details

Date posted

12 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pa, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

842-EST-5111-24

Job locations

St Oswald's Hospital

Derbyshire Community Health services

Ashbourne

DE6 1DR


Supporting documents

Privacy notice

Derbyshire Community Health Services NHSFT's privacy notice (opens in a new tab)